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1、 Unit 3a Ordering goods Unit 3a Ordering goods I. Placing an order A. Speaking If you work in a mail order company, when you look for your suppliers, what qualities do you think you would consider? Unit 3a Ordering goods Expressions for speaking: lreliable and trustworthy suppliers 可靠的供應(yīng)商 lpossess b
2、asic qualities of honesty, integrity, accountability, and dependability 具有誠實、正直、責任心及可靠性等基本品質(zhì) lsatisfactory service 令人滿意的服務(wù) lcourteous and co-operative 有禮貌并且樂于合作 Unit 3a Ordering goods lprovide good quality merchandise and service 提供品質(zhì)優(yōu)良的商品 lhave flexibility towards new or additional requirements 對新的
3、/額外的需求要有靈活性 lGoods of consistent quality 質(zhì)量穩(wěn)定的商品 Unit 3a Ordering goods lOperate in just-in-time delivery policy 依照準時送貨的方針運營 lprovide a quality product or service 提供高質(zhì)量的產(chǎn)品和服務(wù) lmake timely delivery 及時送貨 lhave attractive and competitive price 有吸引力和競爭力的價格 Unit 3a Ordering goods BReading 1 Read the fax
4、and the reply to the fax, answer the questions below the text. Ask students some questions concerning the letter Unit 3a Ordering goods Collection n. range of new clothes, etc offered for sale by a designer or manufacturer e.g. You are invited to view our autumn collection. 秋裝展銷, 敬請光臨. Unit 3a Order
5、ing goods Catalogue n. a complete list of items that a company sells, often with pictures of the items and prices e.g. The company sells home furnishings through an online catalogue. Unit 3a Ordering goods Sentence stress: lthinks that there might be problems with lAs a result, weve decided to lWed
6、also like to lWould it be possible to lPlease let me know asap. Unit 3a Ordering goods Suggested answer 1. F 2. T 3. F 4. F 5. T Unit 3a Ordering goods Reading 2 Ask students to read the reply letter and answer the questions Point out the major problems of the letter. Unit 3a Ordering goods Respecti
7、ve adj. belonging to each of the individual people or things you have just mentioned e.g. The three men were given work according to their respective abilities. 這三個人根據(jù)各自的能力被分配了工作。 Unit 3a Ordering goods Vendor n. a person who sells things, for example food or newspapers, usually outside on the stree
8、t e.g. street vendors Unit 3a Ordering goods Layout: The layout is too dense and therefore off- putting. It might help if the writer used headings, bullet points and brackets. Paragraph: should be divided into independent paragraphs to aid clarity and to encourage the reader to actually read the fax
9、. Unit 3a Ordering goods Connectors: It is difficult to follow the sequence of ideas because connectors are not used much to make it clear. Should use connectors to make it consistent and logical Sentences: make the sentences short. Some of the sentences are extremely long, making the text difficult
10、 to read. Aiming for one idea per sentence is a good idea Unit 3a Ordering goods Accuracy: correct some spelling mistakes. As the writer is a non-native speaker, complete accuracy is perhaps not to be expected. However, core words for the topic should be spelt correctly. Good punctuation aids clarit
11、y. Clarity : writing should be clear and make yourself understand. Unit 3a Ordering goods Dear Korinna Re: order for Faci (314739) and Cristi(315227) skirts Thank you for your fax concerning the above skirts. I discussed the problems regarding the two skirts with Mr. Hubner during his trip to Italy.
12、 The skirt made by Faci has a slit at the bottom, which might make it difficult if the customer wanted to change the length of the skirt. We therefore agreed that the vendor would have to supply the skirt in two different lengths. Unit 3a Ordering goods Mr. Hubner thought it might be better to leave
13、 the two different lengths of the Cristic skirt. The skirt has special knitting technique; as a result, it might be difficult if the customer wanted to shorten it. When Mr. Hubner left Italy, I thought we had sorted the problems out. I was therefore surprised by you fax canceling the other sizes. Un
14、it 3a Ordering goods Please let me know if you definitely want to cancel the other length skirts. As for reducing the total quantity, I will wait for confirmation of the information about lengths before I contact the vendors. Thanks and best regards. Unit 3a Ordering goods Suggested answer 1. To que
15、ry Korinnas change of order 2. Antonella thought the two different lengths foreach skirt had been agreed when Mr. Hubner in Italy. 3. Antonella is going to wait for Korinna to confirm the information about the length of skirts required before contact the vendors. Unit 3a Ordering goods II. Discussin
16、g changes A. Listening Listen to the telephone conversation confirming details of the order. Listen again and note down functional phrases, then write formal written equivalents of these phrases. Unit 3a Ordering goods What does Antonella have to do ? Suggested answer: She has to call Cristi and Fac
17、i to confirm the order for 400 standard length skirts before faxing Korinna to let her know. Unit 3a Ordering goods B. Exercise Ss match each function with two phrases, one from a telephone conversation and one from a letter. Unit 3a Ordering goods Functional phrases Telephone Im ringing about We de
18、finitely want Do you think you could Ill call them Thanks for Ill fax you Letter I would like to I am writing to confirm that Please could you I will / shall Thank you for/ I am very grateful for I look forward to (hearing from you/ seeing you etc. ) Unit 3a Ordering goods 1. Stating the reason for
19、calling Im ringing about 2. Confirming information We definitely want 3. Requesting action Do you think I could Unit 3a Ordering goods 4. Promising action Ill call them 5. Thanking Thanks for 6. Referring to future contact Ill fax you / Ill speak to you later. Unit 3a Ordering goods III. Confirming changes A. Reading 3 Read the fax, find the extra words and correct the Lines and check grammatical and lexical mistake and the flow of the whole text Unit 3a Ordering goods Measurement n. the size, length or amount of sth e.g. The overall measurement of this room i
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