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CONSUMER&
BRANDBrandKPIs
for
beverage
online
shops:Bebidas
do
Sul
in
BrazilConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
BebidasdoSul’sperformanceinthe
beverage
onlineshop
market.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202481%
of
Bebidas
do
Sul
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??BebidasdoSul’sbrandingresonates
more
with?BebidasdoSulranksseventh
inawareness
within
theMillennialsbeverage
online
shopmarket?BebidasdoSulgenerally
appealsto
women
morethan
men?Thepopularity
ratingof
BebidasdoSul
is
48%?BebidasdoSulranksfirstinusage?Among
Bebidas
doSul
enthusiasts,32%
fallunderthe
high-income
category?Interms
of
loyalty,Bebidas
do
SulissixthinBrazil?Bebidas
doSulhasascore
of
40%
formedia
buzz?Consumers
want
theirbeverage
online
shopbrandstohaveauthenticity,reliability,
and
honesty
/trustworthiness3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Bebidas
do
Sul
at
81%Brand
profile:
snapshotBrand
performance
of
Bebidasdo
SulinBrazil81%48%43%40%33%AwarenessPopularityUsageLoyaltyBuzz5Notes:Beverage
online
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,246,
all
respondents
(awareness),
n=417,
respondents
who
know
the
individual
brand
(popularity),
n=417,respondents
who
know
the
individual
brand
(usage),
n=178,
respondents
who
have
used
the
individual
brand
(loyalty),
n=417,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Bebidas
do
Sul’s
branding
resonates
more
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations45%43%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeBebidas
do
Sulbygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatBebidas
do
Sulislikedby3%
ofBaby
boomersand22%
of
Gen
Xers,
whereas
thetotalshare
ofindustryusers
is5%
and23%,
respectively.29%
29%23%22%ForMillennials
andGen
Z,
45%
and
29%
feel
positivelytowards
Bebidas
do
Sul,versus
43%
and
29%.
Socurrently,
forBebidasdoSul,Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.5%3%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestobeverageonline
shops,
which
ofthe
following
brands
do
youlike?”;MultiPick;Base:n=202,
Bebidas
do
Sul
enthusiast,
n=767,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Bebidas
do
Sul
generally
appeals
to
women
more
than
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
BebidasdoSulshows
thatwomen
are
more
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof10%88%12%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
BebidasdoSulhasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.52%48%51%49%52%
ofwomen
likeBebidasdoSulcompared
to
48%
of
men,whereas
forthe
overall
industry,51%
of
women
usebeverage
online
shopscompared
to49%of
men.85%12%
ofBebidas
do
Sulenthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to10%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
beverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=202,Bebidas
do
Sul
enthusiast,
n=767,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Bebidas
do
Sul
enthusiasts,
32%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.8%8%Single32%36%14%15%CoupleSingleparentNuclear32%
ofBebidas
do
Sulenthusiastsarefrom
high-income
households.BebidasdoSul’sbrandis
generallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
42%
ofBebidasdoSulenthusiastshavethiscurrent
living
situation.6%7%30%42%35%32%32%Multi-generational9%10%38%17%22%ExtendedOther4%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
beverage
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=202,
Bebidas
do
Sul
enthusiast,
n=767,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
beverage
online
shop
brands
to
have
authenticity,reliability,
and
honesty
/
trustworthinessBrand
profile:
qualitiesQualitiesuserswant
from
beverage
online
shopbrandsForbeverage
onlineshops,thetopthreequalitiesusers
want
from
abrand
areauthenticity,reliability,
and
honesty
/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%BebidasdoSulusers
alsoappreciatethese
key
attributes,indicatingBebidasdoSul
exudes
these
qualities.SocialresponsibilityCoolnessThequalitiesthatBebidasdoSulenthusiastsare
least
focused
on
arehighvalueand
thrill
/excitement.ReliabilityExclusivityBebidasdoSulshouldwork
onpromoting
exclusivity
to
convertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
beverageonline
shops,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
“When
it
comes
tobeverageonline
shops,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=178,
Bebidas
do
Sulusers’,n=202,
Bebidas
do
Sul
enthusiast,
n=767,
beverage
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Bebidas
do
Sul
fans,
44%
state
that
they
get
excited
about
beverageonline
shopsBrand
profile:
attitudesWhat
doconsumersthink
ofbeverageonlineshopsingeneral?55%46%46%44%44%39%37%37%36%36%35%33%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
aboutbeverage
topicsrelating
toIget
excitedIliketotalkaboutonlineshopsbeverage
onlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
beverageonline
shops
do
youagree
with?”;
Multi
Pick;
“When
it
comes
tobeverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=202,
Bebidas
do
Sulenthusiast,
n=767,
beverage
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1181%
of
Bebidas
do
Sul
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
beverage
onlineshops,the
averageawareness
ofabrandinBrazil
is32%.
Awareness
ofBebidasdoSul,however,
is
at33%.Awareness48%
ofBrazilian
beverage
online
shopusers
saytheylikeBebidas
do
Sul,compared
to
anindustryaveragebrandpopularityof
34%.43%
ofindustryusers
inBrazil
saythey
useBebidasdoSul,with
the
average
usageofabrandat26%.BuzzPopularity81%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
77%.BebidasdoSulhasbeen
noticed
more
inthemediacompared
to
other
brands,with
a“Buzz”score
of40%compared
to
26%.Sooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Beverage
online
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,246,
all
respondents
(awareness),
n=417,
respondents
who
know
the
individual
brand
(popularity),
n=417,respondents
who
know
the
individual
brand
(usage),
n=178,
respondents
who
have
used
the
individual
brand
(loyalty),
n=417,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Bebidas
do
Sul
ranks
seventh
in
awareness
within
the
beverage
online
shopmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofBebidasdoSulRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Evino46%41%41%36%35%34%33%33%33%32%2WineBrasilWine33%34DiVinho5SuperAdegaMistralUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Bebidas
do
SulVino
MundiVINHOSEVINHOS.COMVinhobr67%8Outofallrespondents,
33%
were
aware
of
Bebidas
doSul.Thisranksthemseventh
compared
to
otherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,246,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
Bebidas
do
Sul
is
48%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofBebidasdoSulRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Bebidas
do
Sul48%46%46%43%43%42%36%34%33%33%2Evino3WineBrasilSuperAdegaDiVinho448%Outofconsumers
who
knew
thebrand,
48%
saidtheyliked
BebidasdoSul.Thisranksthemfirstcomparedtootherbrandssurveyed
inthismarket.552%6Wine7Vinho
FácilEmpório
VignamazziVinci89PopularityN/A10VINHOSEVINHOS.COM14
Notes:“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=417,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Bebidas
do
Sul
ranks
first
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofBebidasdoSulRank#
BrandUsage
%43%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
beverageonlineshops,which
of
the
following
brandshaveyouused
inthe
past12
months?”.1Bebidas
do
Sul2Evino37%3SuperAdegaDiVinho35%Outofconsumers
who
knew
thebrand,
43%
saidtheyused
BebidasdoSul.Thisranksthemfirst
comparedtootherbrandssurveyed
inthismarket.433%43%5WineBrasilVinho
FácilGrand
CruWine31%57%631%729%827%9Mistral26%UsageN/A10VINHOSEVINHOS.COM24%15
Notes:“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=417,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
Bebidas
do
Sul
is
sixth
in
BrazilBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofBebidasdoSul’sconsumersRank#
BrandLoyalty
%89%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1WineBrasilEvino19%288%3Wine88%4SuperAdegaWorldWineBebidas
do
SulGrand
CruSingleMalt
BrasilDiVinho86%582%681%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
beverage
onlineshops,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.780%877%81%977%Outofrespondents
whohaveused
BebidasdoSul,81%
saidthey
would
usethebrand
again.LoyaltyN/A10Vinho
Fácil77%16
Notes:“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
are
youlikely
to
use
again
in
the
future?”;Multi
Pick;Base:n=178,
respondents
who
have
used
the
individual
brand(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Bebidas
do
Sul
has
a
score
of
40%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofBebidasdoSulRank#
BrandBuzz%40%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Bebidas
do
Sul2Evino39%3Empório
VignamazziSuperAdegaDiVinho36%Outofconsumers
who
knew
thebrand,
40%
saidtheyhadheardaboutBebidas
do
Sulinthemedia.
Thisranksthemfirstcompared
to
other
brandssurveyedinthismarket.40%433%533%6WineBrasilWine32%60%732%8Grand
CruMistral27%926%BuzzN/A10Vinho
Fácil24%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=417,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisi
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