brand kpis fuer eiscreme top n town in indien-外文版培訓(xùn)課件（2025.2）-worldreportmarket

CONSUMER&

BRANDBrandKPIs

for

ice

cream:

Top’N

Townin

IndiaConsumer

Insights

reportDecember2024Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

marketimpactIntroduction:

studydetailsThe

reportMethodologyThisreport

hasbeen

created

usingthe

datafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

forabrand’sperformance

againsttheindustryoverall

and

theircompetitors.Design:OnlineSurveyDuration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeRegions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKNumberofrespondents:approx.

5000Ourdataallows

you

tomeasure

each

brand’spositioninthe

market

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,consumption,loyalty,andmedia

buzz.Sample:

Internet

users,

aged18

-64,

quotasset

ongender

and

ageThisreport

is

basedon

Top’N

Town’s

performance

inthe

ice

cream

market.Fieldwork:April-May

2024Ifyou

would

liketofind

out

more

abouttheConsumerInsightsatStatista

or

theBrandProfiler,

please

clickthe

linkbelow.2Notes:Forthis

report

“Usage”indicates

the

specific

“Consumption”Sources:

Statista

Consumer

Insights

Global,

asofDecember202472%

of

Top’N

Town

consumers

display

loyalty

towards

the

brandIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket??Top’N

Town’s

brandingresonates

more

with?Top’N

Town

ranksninth

inawareness

withintheiceMillennialscream

market?Top’N

Town

generally

appealsto

men

more

than?Thepopularity

ratingof

Top’N

Town

is

23%women?Top’N

Town

ranksoutsidetheTop10

inconsumption?Interms

of

loyalty,Top’N

Town

istenthinIndia?Top’N

Town

hasascore

of

16%

formedia

buzz?Among

Top’N

Town

enthusiasts,41%

fallunder

thehigh-income

category?Consumers

want

theiricecream

brandstohavecoolness,

honesty

/trustworthiness,

and

authenticity3Sources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Loyalty

is

the

highest

scoring

KPI

for

Top’N

Town

at

72%Brand

profile:

snapshotBrand

performance

of

Top’NTown

inIndia72%62%23%22%16%AwarenessPopularityUsageLoyaltyBuzz5Notes:Ice

cream

‘a(chǎn)wareness’,‘popularity’,

‘consumption’,

‘loyalty’and

‘buzz’

by

brand;

Multi

pick;

Base:

n=1,248,

all

respondents(awareness),

n=775,

respondents

who

know

the

individual

brand

(popularity),

n=775,

respondents

whoknow

the

individual

brand(consumption),

n=170,

respondents

who

have

consumed

the

individual

brand

(loyalty),

n=775,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024Top’N

Town’s

branding

resonates

morewith

MillennialsBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations57%Withthatinmind,when

looking

atthe

shareofconsumers

who

likeTop’N

Town

bygeneration

versusthe

share

of

industryusers

ingeneral,

we

cansee

thatTop’N

Town

islikedby0%

of

Babyboomers

and

7%

ofGen

Xers,

whereas

thetotalshare

ofindustryusers

is0%

and

12%,

respectively.45%43%36%ForMillennials

andGen

Z,

57%

and

36%

feel

positivelytowards

Top’N

Town,

versus

45%

and

43%.

Socurrently,

forTop’N

Town,

Millennials

connect

mostwith

theirbrandcompared

tothe

overall

industryuser.12%7%0%

0%Gen

ZMillennialsGen

XBaby

BoomerBrand

enthusiastIndustryuser6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestoice

cream,which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=177,

Top’NTownenthusiast,

n=1,228,

ice

creamconsumersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Top’N

Town

generally

appeals

to

men

morethan

womenBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandLGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesofenthusiastsof

Top’N

Town

shows

thatwomen

are

lesslikely

to

haveanaffinitywith

the

brandcompared

to

men.16%15%79%consumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

Top’N

Town

hasasimilarproportion

of

LGBTQIA+

consumerswhen

compared

tothe

industryusers

ingeneral.42%58%41%59%57%

ofmen

likeTop’N

Town

comparedto42%

of

women,

whereas

fortheoverall

industry,59%

ofmen

consumeicecream

compared

to41%

ofwomen.80%16%

ofTop’N

Town

enthusiastsconsiderthemselves

to

bepartof

the

LGBTQIA+community

compared

to15%

amongindustryusers

overall.Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

ice

cream,which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=177,

Top’NTownenthusiast,

n=1,228,

ice

cream

consumersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

Top’N

Town

enthusiasts,

41%

fall

under

the

high-income

categoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

andconsumerswithin

the

industry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthe

number

ofchildren.4%4%Single36%41%6%6%CoupleSingleparentNuclear41%

ofTop’N

Town

enthusiastsarefromhigh-income

households.Top’N

Town’s

brandis

generally

enjoyedmore

byconsumers

who

arepartof

anuclearhousehold,

29%

of

Top’N

Townenthusiastshavethiscurrent

livingsituation.3%3%29%31%32%32%33%21%Multi-generational27%28%ExtendedOther26%37%0%2%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

ice

cream,which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=177,

Top’NTownenthusiast,

n=1,228,

ice

cream

consumersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Consumers

want

their

ice

cream

brands

to

have

coolness,

honesty

/trustworthiness,

and

authenticityBrand

profile:

qualitiesQualitiesconsumerswant

from

icecream

brandsForice

cream,

thetopthree

qualitiesconsumers

want

fromabrandarecoolness,

honesty

/trustworthiness,

andauthenticity.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Top’N

Town

consumers

alsoappreciatethese

key

attributes,indicatingTop’NTown

exudes

thesequalities.SocialresponsibilityCoolnessThequalitiesthatTop’N

Townenthusiastsare

least

focused

on

areinclusiveness

and

boldness.ReliabilityExclusivityTop’N

Town

shouldwork

onpromotingauthenticityto

convert

enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When

it

comesto

ice

cream,which

ofthese

aspects

aremostimportant

to

you?”;Multi

Pick;“When

it

comesto

ice

cream,which

ofthe

following

brands

do

youlike?”;Multi

Pick;“When

it

comesto

ice

cream,which

ofthefollowing

brands

have

youconsumed

in

the

past

12

months?”;

Multi

Pick;Base:n=170,

Top’NTownconsumers’,

n=177,

Top’NTown

enthusiast,

n=1,228,

icecreamconsumersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

Top’N

Town

fans,

67%

state

that

they

get

excited

about

ice

creamBrand

profile:

attitudesWhat

doconsumersthink

oficecream

ingeneral?67%63%60%60%57%49%46%44%44%41%33%27%Sustainability

is

Ivaluealow

priceimportant

to

me

over

highqualityIamwellinformedIrely

onbrandsIknow

and

trust

abouticecream

topicsrelating

toicecreamIget

excitedIliketotalkaboutBrand

enthusiastIndustryuser10

Notes:“Which

ofthese

statements

about

ice

creamdo

youagree

with?”;

Multi

Pick;“When

it

comes

toice

cream,which

ofthe

following

brands

do

youlike?”;

Multi

Pick;

Base:

n=177,

Top’N

Townenthusiast,

n=1,228,

ice

creamconsumersSources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1172%

of

Top’N

Town

consumers

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performanceWhen

itcomes

to

ice

cream,

theaverage

awareness

ofabrandinIndia

is

65%.

Awareness

of

Top’N

Town,however,

is

at62%.Awareness23%

ofIndianicecream

consumers

say

theylikeTop’NTown,

compared

toanindustryaverage

brandpopularity

of44%.22%

ofindustryconsumers

inIndiasaythey

consumeTop’N

Town,

with

the

average

consumption

of

abrandat40%.BuzzPopularity72%

ofbrandconsumers

say

theywould

consume

thebrandagain,compared

toanaverage

loyalty

score

of75%.Top’N

Town

hasbeen

noticed

lessinthemediacompared

to

other

brands,with

a“Buzz”score

of16%compared

to

36%.LoyaltyBrandUsageIndustryaverageSooverall,

the

results

showtheir

performance

tobebelow

average

compared

to

theindustry.12

Notes:Ice

cream

‘a(chǎn)wareness’,‘popularity’,

‘consumption’,

‘loyalty’and

‘buzz’

by

brand;

Multi

pick;

Base:

n=1,248,

all

respondents(awareness),

n=775,

respondents

who

know

the

individual

brand

(popularity),

n=775,

respondents

whoknow

the

individual

brand(consumption),

n=170,

respondents

who

have

consumed

the

individual

brand

(loyalty),

n=775,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024Top’N

Town

ranks

ninth

in

awareness

within

the

ice

cream

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofTop’NTownRank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.1Amul97%89%87%78%78%73%72%62%62%51%2Mother

DairyKwalityWall'sCreambell338%45VadilalUsingtheconcept

of

aided

brand

recognition,

showingrespondents

both

the

brand’slogo

andthe

writtenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.6Havmor

IceCreamArunIcecreamsBaskin-RobbinsTop'NTownDinshaw's62%78Outofallrespondents,

62%

were

aware

of

Top’NTown.

Thisranksthemninthcompared

tootherbrandssurveyed

inthismarket.9AwarenessN/A1013

Notes:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,248,

all

respondents

(awareness)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024The

popularity

rating

of

Top’N

Town

is

23%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofTop’NTownRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

among

current

andpotentialfuturecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1Amul83%62%57%56%50%48%44%42%39%37%23%2KwalityWall'sMother

DairyBaskin-RobbinsArunIcecreamsCreambell34Outofconsumers

who

knew

thebrand,

23%

saidtheyliked

Top’N

Town.

Thisranksthemoutsidethe

Top

10compared

to

other

brandssurveyed

inthismarket.567Havmor

IceCreamVadilal77%89LazzaIceCreamsColdStonePopularityN/A1014

Notes:“When

it

comesto

ice

cream,which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=775,

respondents

who

know

the

individual

brand

(popularity)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024Top’N

Town

ranks

outside

the

Top

10

in

consumptionBrand

KPIs

&benchmarking:

consumptionSummaryConsumption

ofTop’NTownRank#

BrandUsage

%81%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthe

brandwas

alsobeingconsumed,

we

asked

each

respondent:

“Whenitcomes

to

ice

cream,

which

of

the

following

brandshaveyou

consumed

inthe

past12

months?”.1Amul22%2KwalityWall'sArunIcecreamsMother

DairyBaskin-RobbinsVadilal58%351%Outofconsumers

who

knew

thebrand,

22%

saidtheyconsumed

Top’N

Town.

ThisranksthemoutsidetheTop

10

compared

tootherbrandssurveyed

inthismarket.450%548%641%7Creambell40%8Havmor

IceCreamLazzaIceCreamsColdStone38%78%935%UsageN/A1032%15

Notes:“When

it

comesto

ice

cream,which

ofthe

following

brands

have

youconsumed

in

the

past12

months?”;

Multi

Pick;Base:

n=775,

respondents

who

know

the

individual

brandSources:

Statista

Consumer

Insights

Global,

asofDecember2024In

terms

of

loyalty,

Top’N

Town

is

tenth

in

IndiaBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofTop’NTown’sconsumersRank#

BrandLoyalty

%91%Afterascertaining

the

consumption

ofabrandinthelast12

months,the

next

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablishwhether

abrandisperforming

well

inregard

tocustomer

retention.

Measuring

brandloyaltyestablishes

aclear

feedback

loop

with

customers,providing

valuableinsightsinto

customer

satisfactionandpreferences.

Itis

alsoapowerful

predictor

tohelpguidemarketing

strategies

and

forecast

futuresalesandrevenue

more

accurately.1Amul2KwalityWall'sBaskin-RobbinsArunIcecreamsMother

DairyVadilal84%28%381%480%579%677%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

ice

cream,

whichof

the

following

brandsareyou

likely

toconsumeagaininthe

future?”.7H?agen-DazsLazzaIceCreamsHavmor

IceCreamTop'NTown76%72%876%976%Outofrespondents

whohaveconsumed

Top’N

Town,72%

saidthey

would

consume

the

brandagain.LoyaltyN/A1072%16

Notes:“When

it

comesto

ice

cream,which

ofthe

following

brands

are

youlikely

to

consume

againin

the

future?”;

Multi

Pick;Base:

n=170,

respondents

who

have

consumed

the

individual

brand

(loyalty)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024Top’N

Town

has

a

score

of

16%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofTop’NTownRank#

BrandBuzz%80%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

the

following

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.1Amul16%2KwalityWall'sArunIcecreamsMother

DairyBaskin-RobbinsCreambell51%349%Outofconsumers

who

knew

thebrand,

16%

saidtheyhadheardaboutTop’N

Town

inthemedia.

ThisranksthemoutsidetheTop10

compared

to

other

brandssurveyed

inthismarket.444%542%639%7Havmor

IceCreamLazzaIceCreamsColdStone37%832%84%930%BuzzN/A10Dinshaw's26%17

Notes:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=775,

respondents

who

know

the

individual

brand

(Buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024STATISTACONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe

Statista

Consumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallresultsofthe

exclusiveStatista

surveys.

Leverage

consumerinsightstomakedata-drivendecisions

andunlocknewgrowtho