2024秋國家開放大學“開放本科”行管專業(yè)《管理英語4》期末考試真題7試

2020秋國家開放大學“開放本科”行管專業(yè)《管理英語4》期末考試真題7試題與答案一、交際用語：5小題，每小題2分，共10分。題目1—Scott，I'dliketohaveyouropinionsaboutmywrittenreport.—C_ButIhaveonesuggestion.選擇一項：That'sagoodidea.Youaretoomodest.Itlooksfinetome.題目2—Haven'tseenyouforages.Whatareyoubusydoingnow?—C_選擇一項：Yes,longtimenosee.Yeah,thanksforcoming.Iamworkingparttimeinabookstore.題目3—Wow!Thisisafantasticproject!I'veneverknownyou'resocreative.—C__選擇一項：Don'tmentionit.Great,IdaretosayIamatalent.Thanksforyourcompliments.題目4—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.—_A_.We'vebeenworkinghard,butstillgettingbehind.選擇一項：You'rerightI'mafraidIdon’tthinkso題目5—Thisprojectistoobigformetofinishontime.—_C_.選擇一項：PleasedomeafavorThatisadaydreamI'llgiveyouahand二、詞匯語法：15小題，每小題2分，共30分。題目6Howdoyougetyourmembersto_C_asateam?選擇一項：pullapartpulluppulltogether題目7Creativity,especially_A_whichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.選擇一項：thatthose/題目8Whowasthemeeting?選擇一項：chairingleadingcharging題目9Theteamcreatesanenvironment_C_peoplearecomfortableincommunicating,advocatingpositions,andtakingaction.選擇一項：thatwhichinwhich題目10TheresponsibilitiesinhandbookBthatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.選擇一項：implyindicateinterrupt題目11_C_thereissmoke,thereisfire.選擇一項：IfWhenWhere題目12Alltheteammemberstriedtheirbest.Welostthegame,__A_.選擇一項：howeverthereforesince題目13sheisveryadaptiveandsoonadapted_B_tothecampuslife.選擇一項：withtoas題目141nhighschool,Iamequallycomfortable_B_asamemberofateamandindependently.選擇一項：toworkworkingwork題目15_A_onthehilltop,youcouldenjoythesceneryofthecitybathedinthesun.選擇一項：StandingStandStood題目16Ithinktheprimary_A_factoristhere'sbeensomuchabsencelately.選擇一項：contributingcausingaffecting題目17—Whoshouldberesponsiblefortheaccident?—Theboss,nottheworkers.Theyjustcarriedouttheorder_B_.選擇一項：asaretoldastoldastheytold題目181tisthroughenthusiasmandquietintensity_A_wetransformcreativityandvisionintothetechnologies.選擇一項：that/which題目19Tobuildthereservoir（水庫），thousandsofpeoplehavetobe_A_.選擇一項：relocatedrepeatedreopened題目20Theworkmenwantto_B_thenumberofworkinghoursandtoincreasepay.選擇一項：deletedecreasedepress三、閱讀理解/聽力理解/完形填空（題型隨機）：2篇，每篇5小題，每小題4分，共40分。題目21閱讀理解：根據(jù)文章內(nèi)容，完成選擇題。HowtoHandleaBadPerformanceReviewGettingabadperformancereviewcanmakeyoufeelangry,unappreciated,defeated,andhopeless.Butit'snottheendoftheworld.Rememberthatthewayyourespondtothisappraisalcanmakeallthedifferenceinthenextone.Evenifyoubelievethatthereviewisinaccurateandthatyourbossiscompletelywrong,youwillbenefitbyreactinginamature,adultmanner.Herearesomesuggestions:Staycalm.Relax.Breathe.Donotoverreactandbeobjective.Especially,donotsaythingsthatwilllikelyberegrettedlater.Besides,thepersongivingtheperformancereviewmayormaynotbetheonewhohaswrittenthebadreview.WhattoDoWhenReceivingaBadPerformanceReviewIt'sbesttolistenattentively.Andmakecommentsorremarksonlywhenaskedforthem.Besides,duringtheperformancereview,youwillbegiventhechancetorespondandmaydisagree.WhattoDoAfterReceivingaBadPerformanceReviewDon'tbeintimidatedbythebadperformancereviewandwanttoquitthejob;instead,learnfromit.Also,iftheorganizationallowstheiremployeestomakeawrittenstatementontheirownbehalf,domakeone.Itisimportantfortheworkertoshowwhyshedoesnotagreewiththebedperformancereview;forinstance,anemployeemayexpresstheirdifferentunderstandingand,atthesametime,awillingnesstocomplywithanyconstructivesuggestions.WaystoImproveaBadPerformanceReviewAwaytoimproveabadperformancereviewistosetself-reviews,thatis,establishperformancestandards.Anotherwaytoimproveabadreviewistolearnmoreaboutwhatthemanager,supervisor,orbosswantsorexpectsfromhis/heremployees.Learningwhatitwasthatcausedabadperformancereviewhelpstoimproveprofessionalgrowthandencouragesaswellasmotivatestheworkertodobetterinordertoreceiveagoodreviewnexttime.操作提示：通過題目后的下拉選項框選擇正確答案。Whatshouldyoudowhenyouaregivenabadperformancereview?CArguewithyourboss.Makeimmediateremarks.Staycalmandlistencarefully.Whatshouldyoudoafteryouaregivenabadperformancereview?CQuityourjobimmediately.Insistonmakingcomments.Learnfromthereview.Whatshouldyoudoifyoudonotagreewiththebadperformancereview?BTellthebossdirectlythatyoudonotagreewiththereview.Makeawrittenstatementonyourownbehalfifitisallowed.Donotexpressyourdifferentunderstandinginawrittenstatement.Howdoyouimproveabadperformancereview?AA.Understandtheestablishedperformancestandards.B.Learnmoreaboutwhattheemployeewantsorexpects.C.Learnwhatthepersonwhogivesthereviewmaythink.Whyshouldweunderstandthecauseofabadperformancereview?BBecauseithelpstheemployeetogetpromotedimmediately.Becauseitencouragesandmotivatestheworkertodobetter.Becauseitpreventstheemployeefromprofessionalgrowth.題目22閱讀理解：根據(jù)文章內(nèi)容，判斷正誤。HabitsofHighlyEffectiveCommunicatorsIt'snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon'tcommunicateinaclear,credibleandauthenticway?Hereare5essentialcommunicationpracticesofeffectiveleaders:Mindthesay-dogap.Trustisthebedrockofeffectiveleadership-yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon'talignwithyourwords,youarestoringuptroubleforthefuture.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.Findyourownvoice.Uselanguagethat'sdistinctlyyourown;letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'tbecomeoverlyfixatedoneloquenceforeloquence'ssake;concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Don'thidebehindacomputerandonlyinteractwithpeopleelectronically-seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday'senvironment,wherepeopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou'reengagedandthatyoucareaboutthemandtheirwork.Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon'talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.操作提示：正確選T,錯誤選F。Communicationandleadershipdon'talwaysgohandinhand.FThesay-dogaphappenswhenpeoplemisunderstandtheirleader'sintention.FUsingtechnicaljargonmakesaleaderconvincing.FCommunicatingsincerelyisalwaysthebest.TObservationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.T四、寫作：1篇，共20分。題目23Makeanactionplanbasedonthefollowinghintsofsteps.Thefirstlinehasbeendoneforyou.ActionSteps：Identifywastefulusage.Identifyperson(s)ordepartment(s)withhighestsupplyusage.Performaudit(審計；審核)ofsupplycostsforlast24hours.Performauditofsupplyusageforlast24hours.Shop(解聘，辭退)suppliers.Negotiatenewsupplyrates.Createstandardsupplylistandutilizationcontrols.Evaluatesupplieragreements.ObjectivePriorityActionStepsResponsib