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商務(wù)英語(yǔ)與國(guó)際商務(wù)談判考核試卷考生姓名:__________答題日期:__________得分:__________判卷人:__________
一、單項(xiàng)選擇題(本題共20小題,每小題1分,共20分,在每小題給出的四個(gè)選項(xiàng)中,只有一項(xiàng)是符合題目要求的)
1.Ininternationalbusinessnegotiation,whichofthefollowingisNOTacommonlyusednegotiationstrategy?
(A)BATNA
(B)ZoneofPossibleAgreement
(C)Win-Win
(D)GameTheory
2.Whichofthefollowingphrasesisoftenusedtoexpressagreementinabusinessnegotiation?
(A)Icouldn'tagreemore.
(B)Idon'tthinkso.
(C)That'soutofthequestion.
(D)It'snotmycupoftea.
3.Whenconductingbusinessnegotiations,whichofthefollowingisconsideredgoodetiquette?
(A)Arrivinglateforthemeeting
(B)Interruptingtheotherparty
(C)Usingprofessionallanguage
(D)Sendingatextmessageduringthenegotiation
4.Whichofthefollowingisakeyelementincross-culturalbusinessnegotiation?
(A)Languageproficiency
(B)Productknowledge
(C)Culturalawareness
(D)Technicalskills
5.Whatisthepurposeofa"LetterofIntent"ininternationalbusiness?
(A)Tofinalizethedeal
(B)Toexpressinterestinapotentialdeal
(C)Toprovidedetailedtermsoftheagreement
(D)Torequestadditionalinformation
6.WhichofthefollowingisacommonbusinessEnglishtermforacompany'sfinancialhealth?
(A)GDP
(B)Marketshare
(C)Balancesheet
(D)Profitmargin
7.Inabusinessnegotiation,whichofthefollowingphrasesisusedtomakeaconcession?
(A)I'msorry,butthat'snon-negotiable.
(B)Wecan'tgoanylowerthanthat.
(C)Ithinkwecanmeetinthemiddleonthis.
(D)That'sourbestofferandit'sfinal.
8.Whichofthefollowingisakeyprincipleofeffectivebusinesscommunication?
(A)Usingcomplexvocabulary
(B)Beingverbose
(C)Clarity
(D)Avoidingeyecontact
9.Whatdoes"ROI"standforinbusinessEnglish?
(A)ReturnonInvestment
(B)RiskofInvestment
(C)RateofInterest
(D)RegulatoryOversightInitiative
10.Whichofthefollowingisacommonbusinessnegotiationtactic?
(A)Bullying
(B)Threatening
(C)Buildingrapport
(D)Withdrawingfromthenegotiation
11.InbusinessEnglish,whichofthefollowingtermsreferstoacompany'splanforfuturegrowth?
(A)Missionstatement
(B)Businessplan
(C)SWOTanalysis
(D)Annualreport
12.Whichofthefollowingphrasesisusedtocloseabusinessdeal?
(A)Let'sagreetodisagree.
(B)Ithinkwe'vereachedanimpasse.
(C)Wehaveadeal.
(D)Let'stablethisdiscussionfornow.
13.Whatisthepurposeofabusinesscontract?
(A)Tooutlinethecompany'sobjectives
(B)Toprovideaframeworkforthenegotiationprocess
(C)Tospecifytherightsandobligationsofthepartiesinvolved
(D)Toassesstherisksofthebusinessventure
14.WhichofthefollowingisNOTapartofthenegotiationpreparationprocess?
(A)Conductingmarketresearch
(B)Analyzingtheotherparty'sstrengthsandweaknesses
(C)DeterminingyourBATNA
(D)Settingthemeetingagenda
15.Whatisa"counteroffer"inbusinessnegotiation?
(A)Arevisedoffermadebythebuyer
(B)Arevisedoffermadebytheseller
(C)Anofferthatisimmediatelyaccepted
(D)Anofferthatismadewithoutanyintentionofacceptance
16.InbusinessEnglish,whichofthefollowingtermsreferstoacompany'smaincompetitors?
(A)Partners
(B)Clients
(C)Shareholders
(D)Rivals
17.Whichofthefollowingisanimportantaspectofbusinessethics?
(A)Maximizingprofitsatallcosts
(B)Favoringonesupplieroverothers
(C)Maintainingconfidentiality
(D)Withholdinginformation
18.Whatisthepurposeofa"memo"inabusinesssetting?
(A)Tocommunicateimportantinformationwithinthecompany
(B)Toadvertiseproductsorservices
(C)Torequestfundingforaproject
(D)Toconductmarketresearch
19.WhichofthefollowingisacommonbusinessEnglishtermforacompany'ssalesperformance?
(A)Revenue
(B)Grossprofit
(C)Marketpenetration
(D)Customerretention
20.Incross-culturalbusinessnegotiation,whichofthefollowingfactorscaninfluencetheoutcome?
(A)Bodylanguage
(B)Personalrelationships
(C)Timemanagement
(D)Alloftheabove
二、多選題(本題共20小題,每小題1.5分,共30分,在每小題給出的四個(gè)選項(xiàng)中,至少有一項(xiàng)是符合題目要求的)
1.Whichofthefollowingfactorscanaffecttheoutcomeofinternationalbusinessnegotiations?()
(A)Culturaldifferences
(B)Languageproficiency
(C)Economicconditions
(D)Alloftheabove
2.Whatarethecomponentsofatypicalbusinesscontract?()
(A)Offer
(B)Acceptance
(C)Consideration
(D)Alloftheabove
3.Inbusinesscommunication,whichofthefollowingaregoodpractices?()
(A)Usingjargon
(B)Beingconcise
(C)Usingclearlanguage
(D)BandC
4.Whatarethebenefitsofeffectivenegotiationskillsinbusiness?()
(A)Buildingstrongrelationships
(B)Enhancingcompanyreputation
(C)Increasingprofits
(D)Alloftheabove
5.Whichofthefollowingcanbeconsideredaspartofacompany'scompetitiveadvantage?()
(A)Brandrecognition
(B)Productquality
(C)Customerservice
(D)AandB
6.Whatarethecommonbarriersincross-culturalcommunication?()
(A)Languagedifferences
(B)Non-verbalcues
(C)Preconceptionsandstereotypes
(D)AandB
7.Duringabusinessnegotiation,whichofthefollowingcanbeusedasapersuasivetechnique?()
(A)Usinglogicalarguments
(B)Highlightingbenefits
(C)Creatingasenseofurgency
(D)AandB
8.Whataretheelementsofasuccessfulbusinesspresentation?()
(A)Clearstructure
(B)Engagingvisuals
(C)Relevancetotheaudience
(D)Alloftheabove
9.Whichofthefollowingarecommonlyusedmethodsininternationalpaymentforgoodsandservices?()
(A)Wiretransfer
(B)Letterofcredit
(C)Bankdraft
(D)A,B,andC
10.Whatarethekeyelementsofabusinessplan?()
(A)Executivesummary
(B)Marketanalysis
(C)Financialprojections
(D)Alloftheabove
11.Inwhichofthefollowingsituationsmightacompanyconsiderhiringalobbyist?()
(A)Toinfluencepublicpolicy
(B)Tobuildrelationshipswithgovernmentofficials
(C)Tonavigatecomplexregulations
(D)AandB
12.Whichofthefollowingarecommonlyusedbusinessabbreviations?()
(A)CEO
(B)ROI
(C)B2B
(D)A,B,andC
13.Whatarethestagesofthenegotiationprocess?()
(A)Preparation
(B)Opening
(C)Bargaining
(D)Closing
(E)Alloftheabove
14.Whichofthefollowingcanbepartofacompany'smarketingmix?()
(A)Product
(B)Price
(C)Place
(D)Promotion
(E)A,B,C,andD
15.Whatarethepotentialchallengesinmanagingavirtualteam?()
(A)Timezonedifferences
(B)Communicationbarriers
(C)Lackofface-to-faceinteraction
(D)AandB
16.InwhichofthefollowingscenarioswouldacompanymostlikelyuseaSWOTanalysis?()
(A)Whenlaunchinganewproduct
(B)Whenenteringanewmarket
(C)Whenevaluatinginternalstrengthsandweaknesses
(D)A,B,andC
17.Whichofthefollowingarecharacteristicsofaneffectiveteamleader?()
(A)Goodcommunicationskills
(B)Abilitytodelegatetasks
(C)Emotionalintelligence
(D)AandB
18.Whatarethecomponentsofabalancesheet?()
(A)Assets
(B)Liabilities
(C)Equity
(D)Revenue
(E)A,B,andC
19.Whichofthefollowingareexamplesofintellectualproperty?()
(A)Patents
(B)Trademarks
(C)Copyrights
(D)A,B,andC
20.Whatarethebenefitsofglobaloutsourcinginbusiness?()
(A)Costsavings
(B)Accesstospecializedskills
(C)Increasedefficiency
(D)AandB
三、填空題(本題共10小題,每小題2分,共20分,請(qǐng)將正確答案填到題目空白處)
1.Inabusinesscontext,theterm"benchmarking"referstotheprocessofcomparingyourcompany'sproducts,services,orpracticesagainstthoseof_________.()
2.Themainpurposeofabusinessproposalisto_________.()
3.The"GoldenRule"inbusinessethicsstatesthatcompaniesshouldtreatothersastheywouldliketobe_________.()
4._________isakeyfactorthatinfluencesconsumerbuyingbehavior.()
5.Themostcommonformofbusinessownershipisthe_________.()
6.Ininternationaltrade,"Incoterms"areusedtodefinetheresponsibilitiesofthebuyerandseller,including_________.()
7.A"win-win"negotiationoutcomeisonewherebothpartiesfeeltheyhavegained_________.()
8._________istheartofpresentinganargumentinawaythatislikelytopersuadetheaudience.()
9.Thethreemaintypesofbusinesslettersarepersuasive,informative,and_________.()
10._________isthepracticeofhiringpeoplefromoutsidethecompanytofillhigh-levelmanagementpositions.()
四、判斷題(本題共10小題,每題1分,共10分,正確的請(qǐng)?jiān)诖痤}括號(hào)中畫√,錯(cuò)誤的畫×)
1.Inbusiness,aSWOTanalysisisusedtoassessonlythestrengthsandweaknessesofacompany.()
2.Itisacceptabletousefirstpersonpronounslike"I"and"we"informalbusinesswriting.()
3.Acompany'sbrandispurelyavisualidentity,includingitslogoandcolorscheme.()
4.Theterm"downsizing"referstoreducingthenumberofemployeesinacompany.()
5.Inanegotiation,makingthefirstofferisgenerallydisadvantageous.()
6.Allinternationalbusinesscontractsmustbeinwritingtobelegallybinding.()
7.Culturalawarenessisnotimportantininternationalbusinessnegotiations.()
8.A"memo"isaformalwrittenmessagefromonepersontoanotherwithinthesameorganization.()
9.The"PeterPrinciple"statesthatemployeeswilltendtorisetotheirlevelofincompetence.()
10.Inbusiness,a"merger"isthesameasa"takeover".()
五、主觀題(本題共4小題,每題10分,共40分)
1.Describethekeyelementsofasuccessfulinternationalbusinessnegotiation.Provideexamplestoillustrateyourpoints.
2.Discusstheimportanceofculturalawarenessininternationalbusinesscommunicationandnegotiation.Howcanculturaldifferencesimpacttheoutcomeofanegotiation?
3.ExplaintheconceptofBATNAinnegotiation.WhyisitcrucialtodetermineyourBATNAbeforeenteringintoanegotiation?
4.Provideanoverviewofthestepsinvolvedinpreparingforaninternationalbusinessnegotiation.Discusstheimportanceofeachstepandhowitcontributestothenegotiationprocess.
標(biāo)準(zhǔn)答案
一、單項(xiàng)選擇題
1.D
2.A
3.C
4.C
5.B
6.C
7.C
8.C
9.A
10.C
11.B
12.C
13.C
14.D
15.D
16.D
17.C
18.A
19.D
20.B
二、多選題
1.D
2.D
3.D
4.D
5.D
6.D
7.D
8.D
9.D
10.D
11.D
12.D
13.E
14.E
15.D
16.D
17.D
18.E
19.D
20.D
三、填空題
1.competitors
2.toproposeabusinessideaorproject
3.treated
4.price
5.soleproprietorship
6.deliveryandriskofloss
7.value
8.persuasion
9.congratulatory
10.hiring
四、判斷題
1.×
2.×
3.×
4.
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