reserve air tickets 預(yù)定機(jī)票課件講解

民航運(yùn)輸服務(wù)主講人

饒夢(mèng)婷主講：

饒夢(mèng)婷Lecturer:RaoMengtingReserveAirTickets預(yù)定機(jī)票Masterkeysentencesofbookingaflight.

Learnhowtohelptouristsbookaflight.

Cultivateawarenessthatpreparationisessential.KeypointdifficultpointTeachingObjectives是關(guān)于我們?cè)鯓幼鍪碌闹R(shí)，即經(jīng)驗(yàn)型信息，如技術(shù)、技巧、工藝、方法等。Opportunitiesonlyfavorthosewhohavepreparedmind.機(jī)遇只偏愛那些有準(zhǔn)備的頭腦的人?！狶ouisPasteur路易斯·巴斯德REEVERSHowcanweRESERVEaflight?

Ready

Enquire

See

Elect

Reserve

Various

EffortsWordsandexpressions

departure

[d??pɑ?t??(r)]

n.離開

reservation

[?rez??ve??n]

n.（房間，座位等的）預(yù)訂

destination

[?dest??ne??n]

n.目的地

confirm[k?n?f??m]v.確認(rèn)

passenger[?p?snd??r]n.

乘客airline[?e?la?n]n/adj.航線/的prefer

[pr??f??(r)]v.

更喜愛、寧可timetable[?ta?mte?b(?)l]n.

時(shí)刻表book[b?k]v.預(yù)定、預(yù)約

1.ThepassengerisgoingtoNewYork.2.HewishestotravelonThursday,March11.3.Heprefersabusinessclassseat.4.Theflightdepartsat7:00PM.5.TheflightarrivesinNewYorkat1:30PM.TF√√√√√Warm-upListeningListentothedialogueandchooseT(true)orF(false).R:Readytoserve準(zhǔn)備好服務(wù)這里是中國(guó)南方航空公司。很樂意為您效勞。這里是中國(guó)南方航空公司預(yù)約中心。有什么可以幫助您的？China

SouthernAirlines.MayIhelpyou?China

SouthernAirlinesReservations.HowmayIhelpyou?E:Enquiredestinationandtime

詢問目的地和時(shí)間您想去哪？Wherewouldyouliketogo/travel/visit?IwanttobookaseattoBeijing.我想訂張去北京的機(jī)票。我想預(yù)定去北京的機(jī)票。還有空位嗎？IwouldliketomakeareservationforaflighttoBeijing.Arethereanyseatsavailable?

我想預(yù)定飛往北京的機(jī)票。IwouldliketomakeareservationtoBeijing,please.E:Enquiredestinationandtime

詢問目的地和時(shí)間您想什么時(shí)候出發(fā)？Whendoyouwanttoleave?Whenwouldyouliketotravel?您想什么時(shí)候出行？您比較喜歡哪個(gè)時(shí)間？Whattimedoyouprefer?E:Enquiredestinationandtime

詢問目的地和時(shí)間Willthisberoundtriporoneway?預(yù)定往返還是單程？

往返還是單程？Roundtriporoneway?我想訂一張6月23日的單程機(jī)票。Iwantaone-wayticketforJune23.S:Seethetimetable

查看時(shí)刻表請(qǐng)稍等。我查看下時(shí)間表。請(qǐng)稍等。我?guī)湍橐幌?。Onesecond,please.I’llhavealookatthetimetableforyou.Onemoment,please.Letmecheckforyou.E:Electtheairline選擇航空公司

您想選擇哪家航空公司？Whichairlinewouldyouprefertoflywith?Whichairlinewouldyouliketouse?Whatairlinewouldyou

prefer?R:Reserveacabinseat預(yù)定艙位您要預(yù)定哪個(gè)機(jī)艙的票？Whichclassdoyoulike?Howdoyouwanttofly,economy,businessclassorfirstclass?您想買什么票？經(jīng)濟(jì)艙還是頭等艙？R:Reserveacabinseat預(yù)定艙位機(jī)票多少錢？Howmuchisit？What’sthefare,please?請(qǐng)問多少錢？經(jīng)濟(jì)艙單程票是1,600元。Economyfareforonewaytripis1,600yuan.V:Variousinformationofpassengers記錄乘客信息請(qǐng)問您叫什么名字？MayIhaveyourname,please?CouldIhaveyourcontactnumberinNewYork,please?請(qǐng)問您紐約的聯(lián)系電話多少？請(qǐng)出示一下您的護(hù)照。MayIhaveyourIDcard,please?請(qǐng)出示一下您的身份證。MayIhaveyourpassport,

please?

HernameHerpassportHerIDcardMayIhaveyourname,please?請(qǐng)問您叫什么名字？Ms.Swift,mayIhaveyourpassport,please?斯威夫特女士，請(qǐng)出示一下您的護(hù)照。Ms.Swift,mayIhaveyourIDcard,please?斯威夫特女士，請(qǐng)出示一下您的身份證。E:Effortstoconfirmtheflight

確認(rèn)航班我已幫您在中國(guó)南方航空公司訂好機(jī)票，216次班機(jī)，下周三上午9時(shí)起飛。您已確認(rèn)搭乘KE703航班4月1日飛往東京。I’vebookedyouonChina

SouthernAirlines,FlightNumber216leavingat9a.m.nextWednesday.YouarenowconfirmedonFlightKE703toTokyoonApril1.E:Effortstoconfirmtheflight

確認(rèn)航班請(qǐng)?jiān)谄痫w前72小時(shí)

內(nèi)再確認(rèn)一下機(jī)票。否則預(yù)訂會(huì)自動(dòng)取消。Pleasereconfirmyourticketwithin72hoursbeforetheflight.Otherwise,yourreservationwillautomaticallybecanceled.REEVERSReadytoserve準(zhǔn)備好服務(wù)Enquiredestinationandtime詢問目的地和時(shí)間Seethetimetable查看時(shí)間表Electtheairline選擇航空公司Reserve

acabinseat預(yù)定艙位

Variousinformationofpassengers記錄乘客信息Effortstoconfirmtheflight確認(rèn)航班HowcanweRESERVEaflight?

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您想買什么票？經(jīng)濟(jì)艙，商務(wù)艙還是頭等艙？Howdoyouwanttofly,economy,businessclassorfirstclass?4我想預(yù)定去北京的機(jī)票。還有空位嗎？IwouldliketomakeareservationforaflighttoBeijing.Arethereanyseatsavailable?這里是中國(guó)南方航空公司。很樂意為您效勞

ChinaSouthernAirlines.MayIhelpyou?您想什么時(shí)候出行？Whenwouldyouliketotravel?您比較喜歡哪個(gè)時(shí)間？Whattimedoyouprefer?請(qǐng)稍等。我查看下時(shí)間表。Onesecond,please.I’llhavealookatthetimetableforyou.請(qǐng)出示一下您的護(hù)照。MayIhaveyourpassport,please?您想選擇哪家航空公司？Whi