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PARTITHEFRONTOFFICE
INTRODUCTION
Themanager'sRemarks
Theaimofahotelistocreateahomeawayfromhomeforallthetravellingguestswhoneedrest,
foodanddrink.
Thefrontofficeofahotelisnotonlyits“shopwindow“butalsoits"nervecenter”.Thefront
officestaff'sefficiencyandpersonalityareofgreatimportancetoguesfsvacationorbusiness,and
indeed,thehotefsoperationitselfaremadeorruined.
Thefrontofficestaffseemto“doitall”-receivereservations,registerguests,assignrooms,
distributebaggage,storeguests'valuables,provideinfbnnation,delivermailsandmessages,
exchangeforeigncurrencies,checkroomoccupancies,checkguestsoutandsoon.
Inordertofulfilthesetasks,thestaffmusthaveaneatandsmartappearance,goodmanners,
adaptability,knowledgeoflanguagesandaheadforfigures.Themostimportantofallthequalitiesis
areallikingforpeopleandawarmdesiretohelpthem.
Besides,frontdeskstaffshouldencourageandsettletheguests'complaints.Thatwillsoothean
unhappyguestandrevealthehotePsproblemssothattheoperationcanbebettered.
Inshort,allstaffoughttorememberthatthehotelwillenjoygreaterfinancialsuccessonlywith
thegreatersatisfactiontheguestsreceivefromthe“homeawayfromhome^^.
WordList
Remarkn.陳述、言語efficiencyn.效率
Nerven.神經(jīng)personalityn.個性
Realizationn.實現(xiàn)smarta.活潑的、精明的
Operationn.經(jīng)營appearancen.外表
Ruinu.崩潰、毀滅goodmanners彬彬有.禮
Reservationn.預訂adaptabilityn.適應性
Registeru.登記、注冊figuren.數(shù)字
Assigns.分配、指定settle也解決、安定
Baggagen.行李complaintn.投訴、抱怨
Distributeu.分發(fā)sootheu.安撫
Deliveru.投遞、遞交revealu.顯示
Occupancyn.居住、占用financiala.財政的、財經(jīng)的
Currencyn.貨幣satisfactionn.滿意
UsefulExpressions
Notonly...butalso...不僅...而且…
toseento似乎,好像...
alikingfbr對……喜愛
Sothat…以便
TocheckSB.Out結某人的帳(以使之可離開旅館)
inorderto為了……
oughtto應當……
inshort簡言之,總而言之
UNIT1
RoomReservations
1-1AlongDistancecallReservation
Scene:HenryBellow(B)andMargaretBellow(M),anAmericancouple,aregoingtospend
theirHolidaysinChina.NowMr.BellowismakingareservationatHaitianHotelin
Shanghaithroughalongdistancecall.
Reservations(R):ShanghaiHaitianHotel.ReservationDesk.CanIhelpyou?
B:TmcallingfromNewYork.Tdliketobookaroominyourhotel.
R:Whatkindofroomwouldyoulike,sir?Wehavesinglerooms,doublerooms,suitesand
DeluxesuitesinJapanese,British,Roman,Frenchandpresidentialstyles.
B:ABritishsuite,please.
R:Wouldyoulikebreakfast?
B:No,thanks.
R:Canyougivemeyournameplease,sir?
B:Bellow.B-E-L-L-O-W.
R:Thankyou,Mr.Bellow.Andyouramvalanddeparturedates?
B:FromMay26thtoMay29th.
R:Verywell,Mr.Bellow.BritishsuitewithoutbreakfastfromMay26thtoMay29th.AmI
Correct,Mr.Bellow?
B:Yes,thankyou.
R:Whattimewillyoubearriving,Mr.Bellow?
B:Around5:00p.m.
R:Allright.You'llbeexpectedtobeherethen.
B:That'sfine.Thankyou,madam.Good-bye.
R:Good-bye.
1-2AGroupReservation
Scene:Thetelephonerings.TheReservations(R)answersthephone.
R:Reservations.MayIhelpyou?
Client(C):Yes.TheAmericanPeople-to-peopleEducationDelegationwillbevisitingShanghai
Attheendofthismonth.Fdliketobook10doubleroomswithtwinbedsforfivedays.
R:Forwhichdates?
C:ForMay23rd,24th,...and27th.
R:Onemomentplease,sir.
(Thereservationscheckthelist.)
Yes,wecanconfirm10roomsfbrfivedays.
C:Thankyou.Isthereaspecialratefbragroupreservation?
R:Yes,thereisa10percentdiscount.
C:Thafsfine.
R:Bytheway,howwilltheybegettingtoShanghai?Willtheybecomingbyair?
C:Yes.
R:Couldyougivemetheflightnumber,please,incasetheplane'slate?
C:Oh,sorry.Idon'tknowtheflightnumber,butrilletyouknowbyphonetomorrow.
R:Thankyou,sir.
C:Oh,yes.Accordingtotheprogram,they'llhaveameetingonthe25th.Haveyougotabig?
Conferencehall?
R:Yes,sir,wehaveaverynicemulti-functionhall,butyou'llhavetospeaktothemanager
Aboutthat.PleaseholdonamomentandI'llseeifIcanputyouthrough.
1-3ALocalCallReservation
Scene:TheReservations(R)answersthephoneassoonasitrings.
R:Reception.Can1helpyou?
Client(C):I'dliketobookasingleroomwithshowerforMr.GeorgeSmith.Heplanstoarrive
Onthe20,hofthismonth.
R:Howlongwillhebestaying?
C:Idon'tknow,butitcouldbeanythingfromseventotend.
R:Thenwecanonlyconfirmaroomfromthe20thtothe27th.Pmafraidwewon'tbeableto
Guaranteehimaroomafterthe27th.Weusuallyhavehighoccupanciesinthepeakseasons.
C:Whatifthereisn'tanyroomthen?
R:Don'tworry,sir.Wecaneitherputhimonawaitinglistorfindhimaroominanearby
Hotel.
C:Fine.Howmuchdoyouchargeforasingleroomwithbreakfast?
R:Foronenight,thehotelcostwouldbe200yuan.Howwillhebepaying,sir?
C:Hiscompanywillcoveralltheexpenses.We'llsendyouacheckrightaway.
R:Thankyou,sir.
C:Thankyou.Good-bye.
WordList
Reservationn.保留、預定chargeu.收費
Suiten.套房reservationistn.預訂處值班員
Romana.羅馬的deluxen濠華
Presidentiala.總統(tǒng)的listn.表、目錄、名單
Clientn.顧客raten.價格等級
Confirmu.進一步確定、證實flightn.飛行、航班
Discountn.折扣conferencen.會議
Programn.議程、節(jié)目guaranteeu.保證
Receptionn.接待,歡迎checkn.支票
Expensed花費、經(jīng)費、費用
UsefulExpressions
tomakeareservation預訂
tocheckin登記
bytheway順便
incase以防(萬一),假使
according根據(jù)、按照
either...or...或者…或者
rightaway馬上、隨即
UNIT2
AtthereceptionDesk
2-1AttheEntrance
Scene:AcarpullsupinfrontofHuatianHotelandadoorman(Dm)goesforward
tomeettheguests,openingthedoorofthecarforthem.
Dm:Goodevening,sirandmadam.Welcometoourhotel.
MrBellow(B):Thanks.Goodevening.
Dm:(Openingthetrunkoutthebaggageandlookingatthenameonthebaggagetags)
I'mthedoorman,Mr.Bellow.Soyouhavegotaltogetherfourpiecesofbaggage?
B:Er...Maybefive,Margaret(M)?
Dm:Five?Oh,sorry.Letmehaveacheckagain.
M:Oh,no,Henry.Alwayspoormemory!We'vegotonlyfour.
B:Isee.
(Tothedoorman)Sorry,boy.You'reright.Fourpieces.
Dm:Nevermind,Mr.Bellow.TheReceptionDeckisstraightahead.
Afteryou,please.
B:Yes,thankyou.
2-2TheRegistration
Scene:Mr.Bellow(B)checksinattheReceptionDesk.
Receptionist(R):Goodevening.WhatcanIdoforyou,sir?
B:Ibookedatwin-bedroomwithbaththreeweeksago.
I'mHenryBellow.
R:Justamoment,please,Mr.Bellow.THcheckthearrivallist....Sorrytohavekeptyouwaiting,si匚
Yes,youhavereservedaBritishsuitefromtodaytothe29th.
B:Yes,exactly.
R:CouldIseeyourpassports,please?(Checkingthepassportsandgivingthemback)
Thankyou,sir.Andwouldyoumindfillingintheregistrationform?
B:Tiltakecareofit.(Fillingouttheform)
Hereyouare.Isitallright?
R:Yes,thanks.Howareyougoingtopay,incashorbycreditcard?
B:CouldIpaywithtraveller'schecks?
R:Certainly.Here'sthekeytoRoom908.Pleasekeepit.
Andthebellmanwillshowyouup.
(Abellmancomesover.)
Haveaniceevening,sir.Andenjoyyourstay.
B:Thankyou.
2-3ReceivingaWalk-inGuest
Scene:Agentlemanstepsin,tryingtofindaroomforthenight.
Receptionist(R):Goodafternoon,sir.MayIhelpyou?
Client(C):Yes,please.EvejustarrivedfromHongKong.
Couldyouletmehavearoomforthisevening?
R:Haveyoumadeareservation,sir?
C:Tmafraidnot.
R:Howmanypeopledoyouhave,please?
C:Justone.Tmalone.
R:Justamoment,please.Ihavetocheckifthere'saroomavailable....Oh,sorry,
Sir.Alltheroomsarebookedup.ButIthinkwe'llbeabletoarrangeforaroomaftersix
o'clockthisevening.Ifyouneedaroomrightnow,wouldyoulikemetogetintouchwith
somewhereelseforyou?
C:No,thanks.IshouldsayIprefertostayhere.Afriendofminehighly
recommendedyourhoteltome.I'lljustwaitheretillsix.
R:Youarewelcome,sir.Perhapsyoumightfeelmorecomfortabletorestinour
lobbyafteratiringjourney.Andifyouneedanyhelp,doletusknow.
C:Thankyou.Noproblem.
WordList
Doorman.門衛(wèi)人員trunkn.行李箱(汽車)
Tagn.標簽baggagen.行李
registrationn.登記、注冊cashn.現(xiàn)金、現(xiàn)款
receptionistn.接待員creditn.信用貸款
bellmann.應接員availablea.可得至lj的
preferv.喜歡highlyad.高度的
recommendv.推薦、介紹、建議lobbyn.(劇院、旅館等的)門廊、門廳
tiringa.使疲勞的
UsefulExpressions
topullup(使)停下
tohaveacheck檢查、復核
tofillin(out)填寫、填好
totakecareof留心
toshowsb.Up領某人上樓
tobebookedup預訂完了
togetintouchwith與……取得聯(lián)系
torecommend...to向…….推薦……
UNIT3
TheBellman
3-1CarryingBaggage
Scene:Thebellman(Bm)doesservicefbrtheBellows.
Bm:Goodevening,madamandsir.Fmthebellman.MrBcllow(B)&.MrsBellow(M),Good
evening.
Bm:Verygladtohaveyouhere.Tilgetthebaggageuptoyourroom.
B&m:Thankyou.
Bm:Letmecarryyourbaggage.Aretheseallyours?
M:Fourpieces,Henry?
B:Yes.(Laughs)
Bm:Allowme,madam.
(Mr.Bellowtriescarryoneofthesuitcasesuptothebaggagecart.)
Bm:Oh,leaveittome,I'lldothatfbryou.
B:Thanks.
Bm:Ifsmypleasure.Thisway,please.
(Theyaregoingtotheelevatorentrance.)
Hereweare.Pleasetakethiselevatortotheninthfloor.Thefloorattendantwillmeetyouatyour
elevatorentrancethereandshowyoutoRoom908.Filtakethebaggageelevatorandgetyour
suitcasesuptotheroom.
B:Verygood.Seeyouthen.
Bm:Seeyou.
3-2IntroducingHotelServices
Scene:TheBellman(Bm)escortsalady(L)tohersuitealongthecorridor.
Bm:Thisway,please.Room308isattheendofthelongcorridor.
L:Oh,marvellous!Thecorridorlookslovely,soquietandwelldecorated!Beautifulindeed!
Bm:I'mgladthatyoulikeit.AndI'msureyouUllikeyourroom.too.Allourroomsarespaciousand
airy.
L:Good.Bytheway,couldyoutellmeaboutyourhotelservices?
Bm:Certainly,madam.Ourhotelisafirst-ratehotelandchosenasthefavouriteplacetostayin
byVIPs,officialguestsandbusinessmenfrommanycountries.Thereareover300rooms
ofinternationalstandard,includingsinglerooms,doubleroomsandsuites.Therearefour
spaciousChineserestaurantsdeluxeWestern-stylerestaurant,largeandsmallbanquethalls
bar,a24-hourcafeandanindoorpatiowithdrinks.
L:Howaboutotherservices?
Bm:Alsoavailableareabeautysalon,abarbershop,asouvenirshop...
L:Haveyougotanindoorswimmingpoolhere?
Bm:Yes,ifsonthefirstfloor.Andwe'vegotabilliardroomandbowlingroomasWell.Theyready
toservetheguestsattheirconvenience.
L:I'dliketohaveabrochureofyourhotel.WherecouldIgetone?
Bm:YoucantakeonefromReceptionDesk.Ifyoudon'tmind,Tilcomeupagainandbringyouone.
L:Oh,good.That'sverykindofyou.
Bm:Notatall.Tmalwaysatyourservice.
Makeuproom
Staff:Goodafternoon,MrsAnderson.CanIcleanyourroomnow?
Guest:Couldyoupleasecomebackagain.I'mtiedupatthemoment.I'vesomevisitors
Staff:Allright,noproblem.Whendoyouneedmetocomeback?
Guest:Howabout6:00.isthatallright?
Staff:Sorry,I'llbeoffthen.Filfinishworkingat5:30.,butdon'tworry.Oneofmy
colleagueswillcome.
Guest:OK
Staff:Bytheway,doyouneedanadapter?
Guest:Yes,Ididaskforone
Staff:Hereyouare.Fvegotitfbryou
Guest:Thankyou
Staff:Notatall.
客人打DND
Guest:Goodafternoon.Smithspeaking
Attendant:Goodafternoonsir.ThisisNicolespeakingfromtheHousekeepingDepartment.
I'mterriblysorrytodisturbyou,butwhencanwecleanyourroom?
Guest:Whydoyouask?Isthereaproblem?
Attendant:Well,yourDNDsignisstillonyourdoor.
Guest:Isit?Fmsorry.Iforgottotakeitofthedoorknob.Youcancomewheneveryou
want.
Attendant:Oh.Thankyouverymuch.
開夜床服務:
Attendant:Goodevening,mayIcomeinfbrturndownservice?
Guest:Yes,comeinplease.
Attendant:IsthereanythingelseIcandofbryou?
Guest:Yes,Iwouldlikeafewmoretowels.
Attendant:Sure.Justamoment.Iwillgoandgetthematonce.
Hereyouare,sir.
Guest:Thankyouverymuch.
Attendant:You'rewelcome.
Guest:Goodnight.
Attendant:Goodnight.
收取客衣:
Attendant:Goodafternoon.Laundryservice.MayIhelpyou?
GuestGoodafternoon.ThisisMr.Morrisspeaking.Ijustchecked-inandI'llhavea
meetinginafewhours,butmysuiteisfolded.CanIhaveitpressed?
AttendantThatisnoproblem,sir.Youneeditwithinafewhours?
GuestWell,rdratherhaveitwithinanhour.
Attendant:OK,butthereisasurchargefroexpressservice.
Guest:Iknow,butthatisfinewithme.Ineedittobepressed
Attendant:Allright.Iwillsendsomeonetopickitupinafewminutes.
Guest:Iwon'tbeinmyroomthenbecauseIhavetoleaverightaway.I'Hputmysuite
on
thedoor
Attendant:Whatisyourroomnumber,sir?
GuestMyroomnumberis318
送回客衣:
Attendant:Goodevening.Laundryoffice.MayIhelpyou?
Guest:Goodevening.ThisisMs.Taylorinroom548.TodayIhadmylaundrydone,
butI
thinkithasnotbeenreturned.
Attendant:Thatisstrange,becausewe'vealreadyreturnedallthelaundry.
Whickitemsdidyouhaveaslaundry?
GuestWell,infactitwasnotlaundry.Ihadtwoslacksandajacketfordrycleaning.
AttendantAha.Didyoucheckyourwardrobe.Becausenormallywehangitbackthere.
Guest:No.Ididnot.Onemoment,I'llcheckit.Theyareback.Sorryfbrbotheringyou.
Attendant:Noproblematall,MsTaylor.Goodnight.
尋找客衣:
Guest:Hello,Madam.They9vejustreturnedmylaundrybutI'mmissingapairofsocks.
Attendant:Oh,I'msorry.Canyoutellmewhatcolouryoursocksare?ThenI'llseeifIcanfind
them.
Guest:Mysocksarebluewithgreen
Attendant:Bluewithgreen.Onemomentplease.
Hello,sir.Ifoundtwopairsofbluewithgreensocks.Bothwithadifferentroomnumber.
Guest:Well,myroomnumberis465.
Attendant:465.Well,thenIhaveyoursocksheretoo.Filsendthemtoyourroomassoonas
possible.
Guest:Thankyouverymuch.
Attendant:You'rewelcome,anddoryagain.
3-3Ticket-bookingService
Scene:AttheBellCaptain'sDisk(BC),theBellowstrytomakeaflightreservation.
BC:Goodmorning.MayIhelpyou?
Mr.Bellow(B):Yes,I'dliketoflytoGuilinonSaturday.Couldyoubookticketsforme?
BC:Youhavetobooktheticketsfivedaysinadvance.
Nowifsthebusyseasonfortravelling,youknow.
Sorrytosayalltheticketsarebookedup.
B:Notickets!Whatluck!ButI...
BC:Iwonderifyou'dconsidergoingtherebytraininstead.Youcanhavetrainticketsandthey're
muchcheaper,actually.
B:Well,itseemswe'llhavetotakethetrain.
BC:Whattimewouldyouliketoleave?
B:Atnoon,ifpossible.
BC:Howmanyticketsdoyouneed?
B:Twosoftberths,please.
BC:[Lookingatthetimetable)
Will2:15beallright?
B:Yes,thatUlbefine.
BC:Justamoment,whileIcallthestation.
...(Afterthecall)
Fmsorry,therearen'tanymoreseatsleftonthe2:15train,butthereisatrainleavingon
Saturdaymorning.That'sNo.79specialexpress.Itwillleaveat7a.m..Whatdoyouthink
ofit,sir?
B:Well,IsupposeI'Hhavetotakethatone.MynameisHenryBellow.Andhere'sthemoney
forbooking.
BC:IwishyouawonderfultriptoGuilin.
B:Thankyou.TheysayGuilinleadstheworldinbeautifulscenery.Totellthetruth,mywife
hasbeendyingtogothere.
Mrs.Bellow(M):{Appearing)andsohaveyou.
Wordlist
Suitcasen.衣箱Supposev.假定、猜想
Cartn.小推車Elevatorn.電梯
Entrancen.入口處Dutyn.責任
Attendantn.侍者、服務員Servicen.服務
Corridorn.走廊、通路Choosev.挑選、選擇
Decoratev.裝飾Spaciousa.廣闊的、寬敞的
Airya.通風的Souvenirn.紀》念品
Favouritea.特別喜愛的Officiala.官方的、公務上的
Standardn.標準、規(guī)格Restaurantn.飯店、餐館
Banquetn.宴會、盛宴Indoora.室內(nèi)的
Pation.院子(連屋)室外就餐處Salonn.沙龍、美容室
Brochuren.小冊子Conveniencen.便利、方便
Considerv.考慮Insteadad.代替
Timetablen.時刻表Tripn.旅程
UsefulExpressions
為……服務,效勞
Todoservicefor
把……留給……
Toleave...to...
陪同……去……
Toescort...to...
在……的盡頭
Attheendof
Atone'sconvenience在……方便時
Aswell也
Inadvance預先
Ifpossible如果可能的話
Tothinkof
想到
Totellthetruth
說實話,老實說
Tobedyingtodosth
迫不及待(干某事)
UNIT4
AttheInformationDesk
4-1MailService
Scene:Mr.Bellow(B)isgoingtotheInformationDeskwithaletterinhishand.
Rcceptionist(R):Goodaftrenoon,sir.
B:Goodafternoon.Couldyoupleasemailaletterforme?
R:Yes.Haveyoustuckonthestampsyet?
B:No.Ineedtobuysome.
R:(Lookingattheletter)
IsittoSanFrancisco?
B:Yes.AndI'dliketosenditbyordinaryairmail.
R:(Weighingtheletteronthescales)
Twoyuanandsixtyfen...
B:Overweight?
R:Yes.
R:Two-yuanandsixtyfen.
B:Thankyou.Hereitis.
(Givingthemoney)
R:Hereareyourstamps.Pleasestickthemontogetherwiththeairmailstickeronthefrontofthe
envelope.
B:Allright.Onemorething,IwanttosendatelexandafaxtoNewYork.Canyouarrangeitforme?
R:Oh,yes,sir,Wehavetelexandfaxserviceinourhotel.
Wouldyoupleasegotothebusinesscenter?Youcansendyourtelexandfaxthere.
B:Well,Tilbegoingthere.Thankyouforyourinformation.
R:Youarewelcome.
4-2IntroducingSomeScenicSpots
Scene:TheBellowsplantogoaroundtown.TheReceptionist(R)givesthemsomesuggestions.
R:Goodmorning!
Mr.Bellow(B):Goodmorning!Todaywecanaffordawholedayforsightseeing.Couldyoutellus
someplacesofhistoricalinterestinShanghai?
R:HaveyoueverbeenisShanghaibefore?
B:No,thisisourfirsttriphere.
R:TmverypleasedtosuggestthatyougotovisittheYuYuanGardenandtheJadeBuddhaTemple,
themainattractionsinShanghai.Theyareoftenvisitedbyforeignguests.
Mrs.Bellow(M):Andwhyarethoseplacessopopular?
R:BecausetheyareoftypicalChinesenationalstyle.TheYuYuanGardenisnotonlythepearlof
Shanghai,butalsocalledthe"No.lVistainEastChina”.Youcanseebeautifulpavilions,terraces,
rockeries,ponds,aswellasbuildingsdecoratedwithfinebrickdesignsandwoodcarvings.
B:Good,Filtakesomepictures.Then,howaboutthetemple?
R:TheJadeBuddhaTempleisoneofthemostfamoustemplesinChina.Therearetwowhitejade
statuesofSakyamunibroughtfromBurmamorethanahundredyearsago.
M:Oh,great!WeUIhaveagoodchancetofeastoureyes.
R:Whafsmore,theconstructionoftheGrandHallismagnificent.
B:IthinkI'llenjoythearchitectureofthetemple,too.
M:Bothplacessoundworthvisiting.Henry,lefsgo.
4-3Showingtheway
Scene:TheBellowsareaskingthewayattheReceptionDesk.
Receptionist(R):Goodmorning,sir.
Mr.Bellow(B):Goodmorning.Excuseme,butcouldyoutellmehowtogotothe
FriendshipStore?Ican'tfindtheexactspotonthemap.
R:Yes,ofcourse.OurhotelislocatedonMingYuanRoadinthewesterndistrictofShanghai.Butthe
FriendshipStoreiswithineasyreach.YoucantakeNo.27TrolleyBusandgetoffatSichuan
Road.Goaheadalongtheroadandturnleftatthefirstcrossing.Thengostraightonuntilyoufind
thesecondcrossing.Atthecomerofthestreet,youUlfindahigh-rise.That'stheshop.Mrs.
Bellow(M):Henry,itseemstoocomplicated.We'llgetlost,Fmafraid.Shallwetryanothershop?
B:Whatareyouworryingabout?IwanttobuyaChinese-styledressforyoufbryourbirthday.They
sayforeignersareofferedthebestservicethere,attheFriendshipStore.
M:Then,whynottakeataxi,mydear.
B:Allright,lefsgo.
(TotheReceptionist)Couldyouorderataxicabfbrus?
R:Yes,Tdbegladto.(Callsataxibyphone)
Thecarisexpectedtocomewithinfiveminutes,si匚
Bytheway,theFriendshipStoreisneartheHuangpuRiverandifyoucouldaffordtime,dowalk
alongtheBundandseethebeautifiilsceneryandtheharbor.It'salivewithactivity.
B:Thatsoundslikeaverygoodidea.
R:Andthere'stheOldMen'sJazzBandatthePeaceHotelCaffe.It'swell-knownevenabroadand
muchappreciatedbyforeignguests.Ifyouarcinterestedinthat,youmightgothereandhaveacup
ofcoffee.
M:Wonderful!Thankyouforyournicesuggestions.
R:It'smypleasure.
WordList
Ordinarya.普通的Buddhista.
Stickern.粘紙Architecturen.建筑式樣,風格
Telexn.電傳Burman.緬甸(國名)
Faxn.傳真電報Envelopen.信封
Sightseeingn.觀光Spotn.點、地點、場所
Typicala.典型的Districtn.地區(qū)
Pavilionn.亭子、樓閣Trolley-busn.無軌電車
Rockeryn.石頭假山Sceneryn.風景、景色
Decoratev.裝飾Bandn.樂團
Carvingn.雕刻、雕刻品Appreciatev.欣賞
Buddhan.佛Affordv.抽得出(時間)
Magnificenta.宏偉的Exacta.確切的
Sakyamunin.釋迦牟尼Locatev.座落于、位于
Pearln.珍珠High-risen.多層高樓
Terracen.平臺、陽臺Complicateda.復雜的
Pondn.池塘Jazzn.爵士音樂
Brickn.磚頭Massa.群眾性的
Statuen.雕像、塑像Scenica.風景的
UsefulExpressions
tostick...on把...粘貼在....上
placesofhistoricalinterest名月生古跡
onemorething還有一件事
withineasyreach彳艮近
tobelocated(on)座落于、位于
atthecomerof在...拐角處
togetlost迷路
tobedecoratedwith山...裝飾
totakepictures照相
what'smore還有
UNIT5
TheCashier
5-1ForeignCurrencyExchange
Scene:Mr.Bellow(B)ismakinghiswaytotheforeignexchangecounter.Hewantstochangesome
US.dollarsforFEC.
Cashier(C):Goodafternoon,si匚CanIhelpyou?
B:EdliketochangesomeUSdollarsandI'dliketoknowtoday'sexchangerate.
C:Accordingtotoday'sexchangerate,everyUSdollarincashisequivalentto5.32yuan,FEC.How
muchwouldyouliketochange,sir?
B:Well,rilchangeonehundredandhere'sthemoney.
C:Wouldyoupleasefillinthisform?
B:Allright.
C:Pleasewriteyourname,passportnumberandroomnumberontheslip.
B:Hereyouare.
C:Thankyou.You'llhaveitrightaway.Willyousignyournamehereonthismemo?
B:OK,Willyoupleasegivemesomeone-yuannotes?Ineedsomesmallchange.
C:Allright.
(Changingthemoney)
Mr.Bellow,hereitis.Pleasehaveacheckandkeeptheexchangememo.
B:Oh,yes,thanks.Bytheway,canyoutellmewhatIshoulddowiththeFECleft?
Withme?
C:You'llhavetogototheBankofChinaortheairportexchangeofficetochange
Itbacksintodollars.
B:Isee.Thanks.
C:Youarewelcome.
5-2CheckingOut
Scene:Mr.Bellow(B)checksoutattheCashier'sDesk.
Cashier(C):Goodmorning,sir.MayIhelpyou?
B:IsthiswhereIcanpaymyhotelbills?
C:Yes,pleasetellmeyourroomnumberandwhenyouarecheckingout.
B:Myroomnumberis902andI'dliketocheckoutnow.
C:Justamoment,please.(Checksfiles)
AreyouMr.Bellow?
B:Yes.
C:Didyouhavebreakfastthismorning?
B:Yes,butIpaidcashforit.
C:Andhaveyouusedanyhotelservicessincebreakfast?
B:Yes.Iusedthemini-bar.IdrankacanofCoca-Cola.
C:Allright...
(GivingMr.Bellowthebill)
Hereyouaresir.Pleasecheckit.
B:Fmsorry.What'sthisfor?
(Pointingtoafigure)
C:That'sforthedrinks
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