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世紀(jì)商務(wù)英語綜合教程基礎(chǔ)篇ⅡLearningObjectivesInthisunit,youarerequiredto:knowsomebasictypesofbusinesscontact;learnhowtoconductaneffectivebusinesscontact;understandthetworeadingpassagesandmastertheimportantwordsandexpressionsinthem;developskillsinusingcompoundwords;Developskillsinwritinggraphcompositions.BusinessContactWarm-upListeningandSpeakingIn-depthReadingFurtherReadingUnit4PracticalWritingReal-LifePractice√√√√SNSAdvantagesDisadvantagesMyspaceFacebookInstagramWeChatWeiboLineWhatsAppQQWorkingroupsandtrytolisttheadvantagesanddisadvantagesofeachAPPwehavementionedabove.closetodailylife;updated;accessible;bringpeople
together;helpestablishconnectionmostofthecontactsareforpersonalusecolorful;fullofpictures;diversifiedonlyforentertainmentinstant;latest;containmanycontacts;moreformsofconnectionmostofthecontactsareforpersonaluseinteractive;instant;self-creativerestrictoninformationScriptAEBCDBackScenario1Peoplehavepassions.Theyjoingroupstodogoodandsharetheirenthusiasmwithothers.Usuallythemembershipincludesagoodnumberofthelocalmoversandshakers.Ifyouareaworkerbee,peopleshouldtakealikingtoyou.Scenario2Yourschoollikelyhasseveralon-campusevents,likereunions.Theyusuallyhavelocalclubsinmetroareas,peoplewhogettogetheronceamonthforlunchoranevent.Everyoneisboundbytheoldschooltie,yetthealumniassociationspansallagesandindustries.Scenario3Youlikelybelong.Yousharethesamefaith.That’sastrongtie.Multipletimesofservicemeansacongregationinsilos.Eventsareoftenorganizedtobringthesesilostogether.Inmostcommunities,thecongregationisanormaldistributionofwealthandsocialstatusalongthespectrum.Scenario4Mostfamilieshaveanorganizer.Theyplanamassivegettogethereveryfewyears.AccordingtoGroupT,65.8percenttakeplaceduringthesummerandmorethan57percenthavebetween50and149attendees.Thereareplentyofextendedfamilymembersyou’venevermet.Scenario5Manyprofessionshavecontinuing-educationrequirements.Otherpeopleattendclassoutsidebusinesshourstoearnadvanceddegrees.Theycomefromallwalksoflife.Theyareusuallymotivated.Script
AccordingtotheU.S.BureauofLaborStatistics,70%ofbusinesscontactsarefoundthroughnetworking.However,withthousandsofbusinessappsoutthere,sortingthroughtheoptionscanbeabitofatask.BelowisalistoffiveusefuliPhoneappsthatwillhelpyoubecomeabetterbusinessnetworker.
Thefirststepinnetworkingismakingconnections.So,getoutthereandmeetpeople!HappeningallowsyoutofindnearbyeventsandRSVPfromthecomfortofyouriPhone.Youcanalsobrowseyourfriends’eventsandviewyourownupcomingevents.TheappreliesonYahoo!Upcoming,asocialeventscalendarsystem,tosupplynearbyeventdata.
Therearesomanywaystoexchangecontactinformation.Somepeopleprefertraditionalbusinesscards.Intheworldoffragmentedinformationexchange,thereisonebusinessstandardthatwemaybeabletorelyon:LinkedIn.ThefreeiPhoneappgivesyouthepowertoconnectwithover60millionprofessionalsworldwide.MyfavoritefeatureistheabilitytoconnectinstantlywithnearbyusersbyenablingBluetoothwithinthe“InPerson”feature.Youcanalsosetyourstatus,invitecontacts,acceptinvitations,readandrespondtomessagesandkeepupwithyourcontacts'updates.
There'snothingmoreannoyingthanemailingbackandforthwithacolleaguetotrytofigureoutwheretomeetupforcoffee,lunchordrinks.Forthesesituations,there'sMeetMe,anappdesignedtohelppeoplemeetinthemiddle.Youinputtwolocationsanditlocatessuitablevenuesinthemiddle.Thesearchcanbenarroweddownbytypeofvenue,andyoucanstorecontactsandvenuesinyourfavoritesforfutureuse.Fromthere,youcanemaildirectionstoyourselfandyourcolleague.
Oneofthedifficultieswithstayingintouchwithbusinessacquaintancesiskeepingtrackoftheirbusinesscardsandtransferringtheirinformationintodigitalformforeasieruse.WorldCardMobileisjustoneoftheoptionsoutthereformobilebusinesscardscanningandstorage.Afteracardisscannedin,theappidentifiesasmuchinformationfromthecardaspossibleandstoresitinyourcontacts,whereyoucaneditanyscanningerrorsthatmayhaveoccurred.
OtherbusinesscardscanneroptionsincludeBusinessCardReaderandScanBizCards.Thesteeppricingontheseappsmayjustbeworthitifyou’reonthesearchforasolutiontolosingormaimingbusinesscards.TheonlycatchisthatallofthesescannersonlyworkwiththeiPhone3GSoriPhone4,astheiPhone3Gcameraisn’tcapableofhandlingsuchdetailedimages.
Tomakesureyoustayintouchwithyournetworks,tryatoollikeContactsJournal,acontactsrelationshipmanagementsystemthathelpsyoukeeptrackofinteractionswithindividuals.Overtime,thedetailsofarelationshipcanstarttofade.ContactsJournalallowsyoutokeepdetailednotesonallofyourinteractionswitheachcontactandtoplanforthefuturebyusingtheto-dolist.
ThesefiveiPhoneappsareonlyaglanceattheofferingsavailabletohelpbusinesspeopleperfecttheirnetworkingskills.Whichappsdoyoupreferforbusinessnetworking?Back
1.SendOutaQuickBirthdayWish
Youcanutilizetheaforementionedlisttokeeptrackofallyourcontacts’birthdays,andjustsendthemaquicknote(1)____________________________.
2.SayHellowithanEmail
Ifyouhaveanemailaddress,youcansendoutaquickmessagesimplysayinghelloandremindingapartnerthat(2)_________________________________.
3.Don’tIgnoreMessages
Whenyoudohearfromapartnerorcolleague,youmightaswellrespondassoonas(3)_____________________.
4.LikeandCommentonTheirPosts
Ithelpsalotto“l(fā)ike”andcommentonthepostseverynowandthen.Youwillstayinformedabout(4)_______________________________aswell.
5.GivePeopleSincereComplimentsinPerson
Youshouldfindsomethingaboutthem(5)______________________andmakethemfeelgoodaboutthemselveswithoutoverdoingittoomuch.ScriptwhenthatdaycomesaroundWaystoMaintainConnections:youhaven’tforgottenaboutthemtheyreachouttoyouotherbusinessesonsocialmediathatistrulyadmirableEveryday,aswegetbusywithallthechoresthatarenecessarytokeepabusinessrunning,itisveryeasytoneglectthepeoplewithwhomwehaveformedprofessionalrelationshipsalongtheway.Nowyouwillhearafewwaysinwhichyoucanmaintainallofthoseconnections,withouttakinguptoomuchofyourtime.1.Sendoutaquickbirthdaywish.Thoughyouneverreallyneedagoodreasontodropalinetoyourpartnersandcolleaguesfromtimetotime,thisistheperfectexcusetogetintouchwithsomeone.
Firstofall,youcanutilizetheaforementionedlisttokeeptrackofallyourcontacts’birthdays,andjustsendthemaquicknotewhenthatdaycomesaround.Ifyoureallywanttobeanerdaboutit,youcanevensetupscheduledemailswithapreloadedbirthdaymessage,eventhoughit’snotquiteaspersonal.2.SayHellowithanemail.Itdoesn’ttakemuchtoconnectwithpeopleeveryonceinawhile,andstayintouch.Ifyouhaveanemailaddress,youcansendoutaquickmessagesimplysayinghelloandremindingapartnerthatyouhaven’tforgottenaboutthem.Thiswillliterallytakenomorethanacoupleofminutes,andyoumaybepreservingarelationshipthatcouldprovetobeveryvaluabletoyourbusinessinthefuture.3.Don’tignoremessages.Sofarwe’vebeengoingoverwaysinwhichyoucantaketheinitiativeinmaintainingyourprofessionalrelationships,butthis,ofcourse,worksbothways.Whenyoudohearfromapartnerorcolleague,youmightaswellrespondassoonastheyreachouttoyoubecause,again,itwillonlytakeacoupleofminutesoutofyourday.Stayingincontactisnotdifficult,butweallgetlazyordistractedsometimesanddecidetojustignoreit.4.Likeandcommentontheirposts.Iftheyareactiveonsocialmedia,thenyouhaveagreatopportunitytostayconnectedbysimplybeingapartoftheirconversation.Youcanstayontheirradarifyou“l(fā)ike”orcommentonaposteverynowandthen,whichishelpfulforyoutostayinformedaboutotherbusinessesonsocialmedia,aswell.5.Givepeoplesincerecomplimentsinperson.Onewaytoconnectwithpeoplesociallyistogivethemsincerecompliments.Thismeansthatyoushouldfindsomethingaboutthemthatistrulyadmirableandmakethemfeelgoodaboutthemselveswithoutoverdoingittoomuch.Youdon’twanttosoundlikeyou’resuckingup,butlikeyou’regenuinelyadmiringthem.Justgivingonegoodcomplimentperconversationwilldojustfine.Aslongasyouavoidcomplimentingphysicalattributesoroverlypersonalsubjects,youwon’tbecomingontoostrong.BackReadthepassageaboutbusinesscontactandanswerthefollowingquestions.
(1)Whatarethedisadvantagesofattendingprofessionaleventstomakebusinessconnections?
(2)Accordingtotheauthor,whichwayismostcost-effectivetomeetpotentialbusinesscontactsthroughapersonalcontact?
(3)DoyouthinkSNSisessentialforbusinessnetworking?Why?
(4)Howmanysocialnetworkingtoolsarementionedinthepassage?Whatarethey?
(5)WhataretheadvantagesanddisadvantagesofusinganSNSforprofessionalnetworking?SocialNetworkingforBusinessContact
MyspaceandFacebookaregenerallyviewedaspersonaltoolsfortrackingfriendsandmeetingotherswhosharesimilarinterests,andanumberofcompaniesareincorporatingSNSintotheprofessionalrealmandaimingforstrongerbusinessconnections.Networkingatprofessionaleventsremainsoneoftheleadingwaystomakebusinesscontact.However,attendinganeventcancostmoneyandconsumevaluabletimewhileprovidinglittleguaranteeyouwillactuallyconnectwithaviablecontact.Now,growingevidencesuggeststhatSNSisamorecost-effectivewaytomeetpotentialbusinesscontactsthroughapersonalcontact.Moreimportantly,it’safasterwaytoturnacoldleadintoawarmone.TravisKalanick,FounderandCEOofRedSwoosh,believesSNSisessentialforbusinessnetworking.Ifyoudon’tplug
intoit,youwillbeoutdonebybetter-connected,hyper-networkedcolleaguesandcompetitors.LinkedInisverygoodforbrowsingrelationshipsandhookingintoyourcontacts’networks.Ithelpsusersinclosingvariousdeals.But,it’snotallaboutbusiness;SNScanalsoturnemployeesintofriendsandcreateamoresociableworkingenvironment,resulting
inincreasedproductivity.SerenaSoftware,forinstance,haswhatitcalls“FacebookFridays”,whereits800employeesspendtimeeachFridaygettingtoknowfellowworkers.ApressreleasesentoutbythecompanybasedinSanMateo,California,quotedCEOJeremyBurtonassaying:“SocialnetworkingtoolslikeFacebookcanbringusbacktogether,helpusgettoknoweachotheraspeople,helpusunderstandourbusinessandourproducts,andhelpusbetterserveourcustomers.”WhileSerenadoesnottrackindividualuseofFacebookorInstagram,MaryHelenWaldo,Serena’svicepresidentofglobalHR,receivesaregularcountoftotalusageandestimatesthatemployeesusethetoolsonaverageforlessthan10minutesperweek,whichindicatesemployeesaren’tspendinganinordinateamountoftimeonsocialnetworking.SNS,accordingtoWaldo,alsosucceedsinhelpingemployeesconnectwithoneanotheronapersonallevelandcreatingamorehomogeneousworkenvironment.“Fromaculturalstandpoint,bringingtogetheralotofdisparatecorporateculturescanbeachallenge,andweseeFacebookashelpingthateffort,”saidWaldo.
On
the
upside,SNSintheofficecanprovideemployeeswiththatlittlebitofsociabilitytheycraveonadailybasis,encouragingthemtoformconnectionswithotheremployeesbasedoninterestsbeyondworkingforthesamecompany.Moreover,beingintroducedtoanewcontactbyapersonalfriendmakesbusinessnetworkinglessstressfulandmoreinformal.On
the
downside,usinganSNSforprofessionalnetworkingcanleadtoproprietaryinformationleaks.Part1Choosethebestanswertoeachofthefollowingquestions.(1)WhichSNSisnotmentionedinthepassageasawayofbusinesscontact?
A.Facebook.
B.LinkedIn.
C.Line.
D.Instagram.(2)WhichoneisNOTthebenefitofusinganSNSinmakingbusinessconnections?
A.Itbringspeopletogetherandgetsthemtoknoweachother.
B.Ithelpsusersinclosingvariousdeals.
C.Ithelpsusunderstandourbusinessandproductsandhelpsusbetterserveourcustomers.
D.Itencouragesemployeestospendalotoftimeonsocialnetworking.(3)SNS,accordingtoWaldo,alsosucceedsinhelpingemployeesconnectwithoneanotheronapersonallevelandcreatingamorehomogeneousworkenvironment.Whichofthefollowingwordscanreplacetheunderlinedword?
A.Identical.
B.Genuine.
C.Humorous.
D.Generous.Part2TrytolisttheadvantagesanddisadvantagesofusinganSNSforBusinessContactmentionedinthetext,andfilloutthefollowingform.1.amorecosteffectivewaytomeetpotentialbusinesscontacts;2.goodforbrowsingrelationshipsandhookingintocontacts’
networks;3.helpusersinclosingvariousdeals;4.turnemployeesintofriendsandcreateamoresociableworkingenvironment,resultinginincreasedproductivity;5.bringpeoplebacktogether,helpthemgettoknoweachotheraspeople,helpthemunderstandbusinessandproductsandhelpthembetterservetheircustomers;6.beingintroducedtoanewcontactbyapersonalfriendmakesbusinessnetworkinglessstressfulandmoreinformal.UsinganSNSforprofessionalnetworkingcanleadtoproprietaryinformationleaks.Part1Matchthewordsontheleftwiththedefinitionsontheright.Part2Fillineachoftheblankswiththeproperformofthewordinbrackets.
(1)Lastyear,acivilservantwasimprisonedfor_______________(leak)adocumenttothepress.
(2)Manycustomerscomplainedaboutthe_________________(inordinate)highpricesofthisrestaurant.
(3)Wageratesdependonlevelsof_______________(product).
(4)Wehave_______________(incorporate)allthelatestsafetyfeaturesintothedesign.
(5)Theyaredemandingcertain_______________(guarantee)beforetheysignthetreaty.leakinginordinatelyproductivityincorporatedguaranteesTranslatethefollowingsentencesintoChinese.
(1)However,attendinganeventcancostmoneyandconsumevaluabletimewhileprovidinglittleguaranteeyouwillactuallyconnectwithaviablecontact.
_______________________________________________________________________________________________
(2)SNScanalsoturnemployeesintofriendsandcreateamoresociableworkingenvironment,resultinginincreasedproductivity._______________________________________________________________________________________________
(3)SocialnetworkingtoolslikeFacebookcanbringusbacktogether,helpusgettoknoweachotheraspeople,helpusunderstandourbusinessandourproducts,andhelpusbetterserveourcustomers.
_______________________________________________________________________________________________
(4)SNS,accordingtoWaldo,alsosucceedsinhelpingemployeesconnectwithoneanotheronapersonallevelandcreatingamorehomogeneousworkenvironment.
_______________________________________________________________________________________________
(5)“Fromaculturalstandpoint,bringingtogetheralotofdisparatecorporateculturescanbeachallenge,andweseeFacebookashelpingthateffort,”saidWaldo.
_______________________________________________________________________________________________然而,參加一個活動可能會花費金錢和消耗寶貴的時間,同時幾乎不能保證你和每一個人建立聯(lián)系。社交網(wǎng)絡(luò)服務(wù)也可以把員工變成朋友,創(chuàng)造更加適合社交的工作環(huán)境,提高生產(chǎn)力。像“臉書”這樣的社交網(wǎng)絡(luò)工具能使我們重新走到一起,幫助我們了解彼此,以及我們的業(yè)務(wù)和產(chǎn)品,并幫助我們更好地服務(wù)我們的客戶。據(jù)沃爾多說,社交網(wǎng)絡(luò)服務(wù)成功地幫助員工在個人層面上建立相互聯(lián)系,創(chuàng)造出更加同質(zhì)化的工作環(huán)境。沃爾多說:“從文化的角度來看,把許多分散的企業(yè)文化聚集在一起可能是一個挑戰(zhàn),我們認(rèn)為“臉書”正致力于此”。復(fù)合詞(CompoundWords)一、復(fù)合名詞:復(fù)合名詞在英語中很常見。它們通常在句中作主語、賓語,偶爾也可用作定語。二、復(fù)合形容詞:復(fù)合形容詞通常在句中作定語,少數(shù)也可以作表語。三、復(fù)合代詞主要有由some/any/no等構(gòu)成的不定代詞或者由物主代詞(或人稱代詞賓語)加-self/-selves構(gòu)成的反身代詞。四、復(fù)合動詞的常見構(gòu)成方式主要有名詞+動詞、副詞+動詞、形容詞+動詞、副詞+名詞、動詞+副詞。
ASamplefromthePassage:
Ifyoudon’tplugintoit,youwillbeoutdonebybetter-connected,hyper-networkedcolleaguesandcompetitors.這句話中,better-connected和hyper-networked就是兩個復(fù)合詞。Completethesentenceswithcompoundwords.
(1)These______________________(新設(shè)計的)machineswillappearatthetradefairnextmonth.
(2)Ihavebeenmakingenquiriesaboutthepriceof______________________(環(huán)球旅行).
(3)Althoughthefeeof______________________(長途電話)isincreasing,thechargeforlocalcallswillnotbechanged.
(4)Ideemitisappropriatethathe_____________________(交心談一談)withhismanagerbeforehegaveupthejob.
(5)Computertechnologymakesitpossibletostorehugeamountsofdatain._____________________(可機(jī)讀的文檔里)newly-designedround-the-worldtriplong-distancecallheart-to-hearttalkmachine-readablefilesAfterlearningthispassage,youmayhavegotmoreideasabouthowtomakebusinesscontacts.Workinpairsandrole-playaccordingtothefollowingsituation.Youmayrefertotheusefulexpressionsgivenbelow.Situation:Youareanoverseassalesrepresentativeofaforeigntradecompany.YouaregoingtomeetamanagerfromanAmericanimportcompanydiscussingcooperationpossibilities.NetworkingforBusinessContacts
Theabilitytonetworkisoneofthemostcrucialskillsanyentrepreneurcanhave.Howelsewillyoumeettheclientsandcontactsnecessarytogrowyourbusiness?Whatdoesagoodnetworkerdo?Howdoesheorsheact?Whatishisorherbasicattitude?You’llprobablybesurprisedathowmuchyouinstinctivelyknowaboutthesubject.Youmaydecide,forexample,thatagoodnetworkershouldbeoutgoing,sincere,friendly,supportive,agoodlistenerorsomeonewhofollowsupandstaysintouch.Todetermineotherskillsaneffectivenetworkerneeds,simplyaskyourself“HowdoIliketobetreated?WhatkindsofpeopledoItrustandconsidergoodfriends?”
Nowthatyouhaveanideaofwhatattributesagoodnetworkermusthave,takeanobjectivelookatyourowninteractiveabilities.Doyouconsideryourselfshyandregardnetworkinggroupsasthreatening?Doyoutendtodoallthetalkinginaconversation?Doyougiveotherpeoplereferralsandideaswithoutathoughttoyourownpersonalgain?
Manypeoplegotonetworkingevents,butveryfewknowhowtonetworkeffectively.Networkingismorethanjustgettingoutandmeetingpeople.Networkingisastructuredplantogettoknowpeoplewhowilldobusinesswithyouorintroduceyoutothosewhowill.
Thebestwaytosucceedinnetworkingistomakeaplan,committoit,learnnetworkingskillsandexecuteyourplan.Tomakethebestplan,askyourself:WhatdoIwanttoachieve?Wheredomycustomersandprospectiveclientsgotonetwork?Whatbusinessorganizationswouldbenefitmybusiness?HowcanIbuildmyimageandmybusiness’simage?
Makeafive-yearnetworkingplanlistingyourfivebestcustomers,fivetargetedprospectiveclientsandfivetargetedorganizations.Setgoalsforinvolvementineachorganization,determinehowmuchtimeyouwillneedtocommittoeachorganizationandprospectiveclient,anddecidewhatkindsofresultsyouexpect.
Nowthatyouhaveaplan,becommitted.Tellyourselfthatyouwilldevoteenoughtimeandefforttomakingitwork.Theotherhalfofthebattleislearningtonetworkeffectively.Typically,ineffectivenetworkersattendseveralnetworkinggroupsbutvisitthesamefriendseachtime.Ifyoustickwithfamiliarfaces,younevermeetanyonenew.Andsincemostpeoplestaywithintheircircleoffriends,newcomersviewtheorganizationasagroupofcliques.Thisisonereasonpeoplefeargoingtoneworganizationsbythemselves—they’reafraidnoonewillnoticethem.
Thetrickwithnetworkingistobecomeproactive.Thismeanstakingcontrolofthesituationinsteadofjustreactingtoit.Networkingrequiresgoingbeyondyourcomfortzoneandchallengingyourself.Herearesomestatementsabouthowtobuildanetworkforbusiness.Putthefollowingstatementsintherightorderaccordingtothepassage.2–3–1–5–4Matchthewordsontheleftwiththedefinitionsontheright.TranslatethefollowingsentencesintoEnglishwiththehelpoftheEnglishwordsinbrackets.
(1)這所學(xué)校相信互動(interactive)教學(xué)法。_______________________________________________________________________________________________
(2)我們的高爾夫球俱樂部由一個不友好的小集團(tuán)(clique)經(jīng)營著。_______________________________________________________________________________________________
(3)要在競爭中生存下來,我們公司不應(yīng)該消極應(yīng)變,而應(yīng)當(dāng)先發(fā)制人(proactive)。_______________________________________________________________________________________________
(4)我選擇出國工作以求在事業(yè)上有更好的發(fā)展(prospect)。_______________________________________________________________________________________________
(5)企業(yè)家(entrepreneur)不僅要能承擔(dān)風(fēng)險,還應(yīng)富于遠(yuǎn)見。_______________________________________________________________________________________________Theschoolbelievesininteractiveteachingmethods.Ourgolfclubisrunbyaveryunfriendlyclique.Inordertosurvivethecompetitionourcompanyshouldbeproactivenotreactive.Ichosetoworkabroadtoimprovemycareerprospect.Anentrepreneurisnotonlyarisktaker,butalsoavisionary.
(1)You’llprobablybesurprisedathowmuchyouinstinctivelyknowaboutthesubject.Youmaydecide,forexample,thatagoodnetworkershouldbe___________________________________,agoodlistenerorsomeonewhofollowsupandstaysintouch.
(2)Networkingis_________________togettoknowpeoplewhowilldobusinesswithyouorintroduceyoutothosewhowill.
(3)Thebestwaytosucceedinnetworkingisto____________aplan,
____________
toit,
____________networkingskillsand_____________
yourplan.
(4)_____________forinvolvementineachorganization,_________________howmuchtimeyouwillneedtocommittoeachorganizationandprospectiveclient,and_________________whatkindsofresultsyouexpect.
(5)Thetrickwithnetworkingisto_________________
.Thismeanstakingcontrolofthesituationinsteadofjustreactingtoit.Networkingrequiresgoingbeyondyourcomfortzoneandchallengingyourself.outgoing,sincere,friendly,supportivePart1Completethefollowingstatementswithnomorethan4wordsaccordingtothepas
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