韶音供應商QSA審核 checklist V1.0+自評回復范本

,,,,,,

,,,,,,

1:QualitySystems質量體系,,SelfAvgScore:,100.0%,SHOKZAvgScore:,#DIV/0!

,,Counts:,12,Counts:,0

,,Subtotal:,12,Subtotals:,0

,,SelfScore,SHOKZScore,Description,

ManagementSystem管理體系,,,,,

1,"DoesthesuppliergetISO9001certificationorothercertification,suchasTL9000/TS16949andsoon?

是否通過ISO9001認證，或其他體系認證？如TL9000/TS16949等",2,,1.1公司認證體系介紹-XX公司22.8.1,

2,"Isthereanindependentqualitymanagementorganization?

是否有獨立質量管理組織？",2,,1.2HH-QEM-01質量環(huán)境手冊-XX公司質量環(huán)境組織架構2020.12.18,

3,"Isthequalitymanagementorganizationclear?

質量管理組織職責是否明確？",2,,1.2HH-QEM-01質量環(huán)境手冊-5.3組織的角色、職責和權限,

4,"Aretherequalitymanagementrepresentatives?

是否有質量管理者代表？",2,,1.2HH-QEM-01質量環(huán)境手冊-0.3管理者代表,

5,"Doessupplierevaluatethesuitabilityandeffectivenessofthequalitymanagementsystemattheappropriateintervals?Inputsincludethefollowing:a.attainmentofthequalitytarget;b.reviewresult;c.customerfeedback;d.operatingresultsintheprocessandcomplianceofproducts;e.preventiveandcorrectivemeasurestaken;f.correctivemeasurestakenafterpreviousqualitysystemaudits;g.changesthatmayinfluencethequalitymanagementsystem;h.suggestionsonimprovement.Outputsincludethefollowing:a.improvementofthequalitymanagementsystemandprocesseffectiveness;b.productimprovementmeasurestakentomeetcustomerrequirements;c.resourcerequirements.Doesthesuppliertracksitsimprovementactionsregularly?

供應商是否按適當?shù)臅r間間隔評審質量管理體系的適宜性和有效性？輸入包括：a.質量目標的達成;b.審核結果;c.顧客反饋;d.過程的業(yè)績和產品的符合性;e.預防和糾正措施的狀況;f.以往管理評審的糾正措施;g.可能影響質量管理體系的變更;h.改進建議，輸出是否包括：a.質量管理體系及其過程有效性的改進；b.與顧客要求有關的產品的改進措施；c.資源需求。改進措施是否有定期跟進？",2,,1.5XX公司質量環(huán)境管理評審11.02,

6,"Doesthesupplierconductinternalauditsatplannedintervals?Dotheinternalauditsverifycompliancewithplannedarrangements,ISOstandardsandqualitymanagementsystemandcustomerrequiremnts?Aretheauditfindingsfollowedupandclosed?

供應商是否按策劃的時間間隔進行內部審核？內部審核是否符合策劃的安排、ISO標準的要求以及質量管理體系的要求、客戶要求？審核發(fā)現(xiàn)問題是否有效跟蹤關閉",2,,1.6質量環(huán)境管理體系內部審核10.25,

7,"Doesthesupplierestablishqualitysystemdocuments,suchasprocessflow,procedure,organizationchart,qualitymanual?

供應商是否制定質量體系文件，如流程，程序文件，組織圖，品質手冊？",2,,1.2HH-QEM-01質量環(huán)境手冊-附錄三：程序文件清單,

ContinuousImprovement持續(xù)改進,,,,,

8,"Hasthesupplierdefinedanddocumenteditscorporatequalitypolicy?

供應商是否有定義并文件化的公司質量方針？",2,,1.2HH-QEM-01質量環(huán)境手冊-5.2質量環(huán)境方針,

9,"Isthequalitypolicyandobjectivespublished?Aretheemployeesfamiliarwithit?

質量方針和目標公之于眾，定期宣導并且被員工所熟知？",2,,1.2HH-QEM-01質量環(huán)境手冊-5.2質量環(huán)境方針，員工廠牌有張貼，看板也有張貼，早會宣導,

10,"Arequantifiableandmeasurablequalityobjectives,includingthosetomeetrequirementsforproduct,establishedatrelevantfunctionsandlevelswithintheorganization?

是否在組織的相關職能和層次上建立可測量的質量目標,質量目標包括滿足產品要求所需的內容？",2,,1.10-2022年質量目標達成匯總表,

11,"Isthequalitydatameasuredandanalyzedregularly?

是否有定期對質量數(shù)據(jù)進行度量與分析？",2,,1.10-2022年質量目標達成匯總表,

12,"Isthereacontinuousimprovementmechanism?Isitbeimplementedeffectively?

是否有持續(xù)改進機制并有效實施？",2,,1.12HH-QEP-06糾正及持續(xù)改進管理程序,

DocumentControl文件控制,,,,,

13,"Doesthesupplierestablishdocumentcontrolprocedure?Istheprocedureimplementedstrictly?

供應商是否建立文件控制程序？是否嚴格按文件控制程序執(zhí)行？",2,,1.13HH-QEP-35文件、資料和記錄管理程序A3,

14,"Does

the

supplier

have

established

and

documented

procedures

forthefollowings？Thefollowingisincluded：a.a

Quality

Manual;b.Procedures

to

support

Quality

System

defined

in

Quality

Manual;c.

Design

documents

and

technical

spec./

drawings;d.Process

control

documents;e.Work

instructions;f.Audit

documents

供應商是否針對以下內容建立文件化程序？包括：a.質量手冊；b.在質量手冊中定義支持質量體系的程序；c.設計文檔和技術規(guī)范/工程圖；d.制程控制文檔；e.作業(yè)指導書；f.稽查文件",2,,1.13HH-QEP-35文件、資料和記錄管理程序A3,

15,"Areallqualityrecordsmarked,indexed,filed,collected,stored,maintainedanddisposedoftheexpireddocumentsandstoredwell?

所有質量記錄是否有標示,索引,歸檔,收集,存儲,保持和處置過期之文件,并且存儲環(huán)境良好?",2,,1.13HH-QEP-35文件、資料和記錄管理程序A3,

16,"Isthereproceduretoensurethatinternalandexternaldocumentsareidentifiedanddistributedundercontrol?

是否有程序來保證內部及外來文件被識別和在管控下分發(fā)？",2,,1.13HH-QEP-35文件、資料和記錄管理程序A3,

17,"DoesthesupplierroutinelyconductQCC,6sigmaactivitiesandhavedetailedplanandrecord?

是否例行化的開展QCC、6sigma等活動，并有詳細的計劃和記錄？",2,,1.17韶音項目耳掛和后掛不良改善追蹤表(XX公司科技突擊狼隊QCC20221104,

ContractReview合同評審,,,,,

18,"Arethereestablishedproceduresforcontractreview?Includingproductspecifications，qualityrequirementsandcapacitysatisfaction.

是否建立了合同評審的流程？評審內容至少包含產品規(guī)格、質量要求及產能滿足等",2,,1.18HH-QEP-12訂單評審管理程序A1,

EquipmentCalibrations儀器校驗,,,,,

19,"Aretheredocumentedproceduresforcontrolofinspection,measuring,testequipment?Including:(a)Equipmentmasterlist；(b)Calibrationschedule；(c)Recalllist；(e)Calibrationrecord/report

是否有設備檢查、測量、設備測試的管控程序文件?包括：設備總清單、校準計劃、召回清單、校準記錄/報告",2,,1.19監(jiān)測與測量設備管理程序、XX公司檢測儀器校準清單、校正報告,

20,"Isthereaprocessfordispositionifproducthasbeenbuilt/testedwithequipmentfoundtobeoutofcalibration?

當設備校驗發(fā)現(xiàn)異常時，是否有流程對此設備檢測的產品進行處理?",2,,1.19監(jiān)測與測量設備管理程序,

21,"Hasthepersonnelinchargeofcalibrationbeentrainedandformallycertified?

負責校準的員工是否經(jīng)過培訓與獲得證書？內校是否按標準執(zhí)行",2,,1.21唐云鶴內校員證書,

2:Design&ChangeControl設計和變更控制,,SelfAvgScore:,#DIV/0!,SHOKZAvgScore:,#DIV/0!

,,Counts:,0,Counts:,0

,,Subtotal:,0,Subtotals:,0

,,SelfScore,SHOKZScore,Description,

DesignControl設計控制,,,,,

1,"Are

there

established

procedures

for

new

product

introduction/transfer?

(e.g.,

established

work

instructions,

documentation

checklist,

equipment

checklist,

conduct

pilot

run,

pre-production,

first

article

review,

etc.)

是否有建立新產品導入/轉移的規(guī)范？（如建立作業(yè)指導書，文檔查檢表，設備檢驗清單，引導試運行，預生產及首樣檢驗等）",2,,2.1HH-QEP-11新產品開發(fā)管理程序A5,

2,"Arethereprocedurestocontrol,review,verify,andvalidatethedesignoftheproducttoensureitismeetingallrequirements?

是否有程序文件對產品開發(fā)進行控制、評審和驗證確保產品滿足所有規(guī)格要求？",2,,2.1HH-QEP-11新產品開發(fā)管理程序A5,

3,"Arethereplansthatidentifytheresponsibilityforeachdesignanddevelopmentactivity?

設計開發(fā)計劃是否有識別每個設計和開發(fā)活動的職責?",2,,2.1HH-QEP-11新產品開發(fā)管理程序A5,

4,"Aredesigndocumentscontroledeffectively(obsoletedesigndocumentsremovedfromtheapplicationarea)?

設計階段的文檔是否有效控制？（如作廢的設計文檔在使用區(qū)是否被刪除了？）",2,,2.1HH-QEP-11新產品開發(fā)管理程序A5,

5,"Isthereadocumenttoidentify,analyseandmanagepotentialrisksimpactingcost,schedule,productqualityandspecifcation?

是否有文檔來識別、分析和管理影響項目的成本、進度、質量、規(guī)格的潛在的風險？",2,,2.1HH-QEP-11新產品開發(fā)管理程序A5,

6,"Aredesignoutputsdocumentedandexpressedintermsofrequirements,calculationsandanalyses?

開發(fā)輸出是否在符合要求、計算和分析的情況下歸檔和發(fā)布？",2,,2.1HH-QEP-11新產品開發(fā)管理程序A5,

7,"HasthesupplierestablishedPhaseReviewProcesstoverifythedesigneffectivenessthroughouttheentiredevelopmentcycletillmassproduction?

供應商是否建立階段審核程序來審核設計的有效性？該審核應該貫穿整個開發(fā)階段直到量產",2,,2.1HH-QEP-11新產品開發(fā)管理程序A5,

8,"Aretherequantifiablemeasurementsdefinedforphaseexit/entrycriteria?

有無量化的階段性輸入和輸出標準？",2,,2.1HH-QEP-11新產品開發(fā)管理程序A5,

9,"Hasthedesignverificationbeenplanned,established,documentedandassignedtocompetentverificationpersonnel?

開發(fā)驗證是否有計劃、實施、歸檔并由有資格的人進行驗證？",2,,2.1HH-QEP-11新產品開發(fā)管理程序A5-有資格的工程師驗證,

10,"Doesthesupplierownenoughtestequipment/toolsandproceduresfordesignverificationtoensurethedesignoutputmeetthedesigninput?

是否擁有足夠的開發(fā)驗證測試設備和程序以確保設計輸出能滿足設計要求？",2,,2.10測試設備能力評估2021.11，如需要測試的項目無設備就會委外測試,

11,"Istherearequirementtoverifytheproductmeetsdesignspecificationspriortomassproduction?(e.g.,designreview/verification)

在產品量產前是否要求驗證產品能滿足設計規(guī)格（如設計評審、驗證等）？",2,,2.11live300承認書資料有設計評審DFM,

12,"DoesDFX(e.g.,DFM,DFQ,DFT,…,etc.)reviewincludedtheinputsfromrelateddepartments/parties?

DFX（如DFM/DFQ/DFT等）是否包括其他部門或團體的輸入？",2,,2.11live300承認書資料有設計評審DFM,

13,"Arethererelevantmehtodstotestearlyfatalinvalidation?i.e.ApplyDFMEA.DoesthesupplierconductanticipativeanalyseforcomponentfailureratebyStat.accordingtoreliabilitytestresult?

是否有相應的方法檢測出制造和技藝造成的早期致命失效？如DFMEA的應用。是否針對可靠性試驗結果，采用統(tǒng)計技術對元件失效率進行預期分析？",2,,2.11live300承認書資料有設計評審DFM,

14,"Shallthesupplierestablishandmaintiananintegragedsetofmethodsthatcoversthelifecycleofitsproducts?Themethodsshallcontain,asappropriste,theprocesses,theactivilitiesandtasksinvolvedintheconcent,definition,development,introduction,production,operation,maintainence,anddisposalofproducts,spanningthelifeoftheproducts.

是否建立和維護一整套覆蓋其產品生命周期的方法。這套方法必須適當?shù)陌缭秸麄€產品生命周期，包括產品概念、定義、開發(fā)、導入、生產、運行、維護及廢置處理（如需要）各個階段的過程、活動及任務？",2,,2.1HH-QEP-11新產品開發(fā)管理程序A5,

ChangeControl變更控制,,,,,

15,"Isthereaproceduretomanageproductspecificationchange?Doestheprocedurebeingfollowupstrictly?

研發(fā)規(guī)格的變更的控制是否有控制程序，是否嚴格按控制程序執(zhí)行？",2,,2.15HH-QEP-29工程變更管理程序A4,

16,"Arethereproceduresfortheidentification,documentation,reviewandapprovalofallchangesandmodifications?

是否有流程來識別、歸檔、評審和批準所有的變更和修改？",2,,2.15HH-QEP-29工程變更管理程序A4,

17,"Areengineeringchangesreviewedandapprovedbyauthorizedpersonnelpriortoimplementation?

工程變更是否經(jīng)過權責人員在其執(zhí)行前審核及批準？",2,,2.17工程變更資料,

18,"Aretheengineeringchangedistributedtoallaffectedfunctionalareasonceapproved?

在工程變更被批準后，是否所有相關部門能收到和他們相關的工程更改通知？",2,,2.17工程變更資料,

19,"Isthereasystemtoensureengineeringchangearebeingimplemented?Specially,engineeringchangeonlyafterneededtraining/tools&equipmentprovidedandW/Iupdated?

是否有系統(tǒng)來確認所有工程變更已被執(zhí)行？特別是那些需要在提供培訓、提供設備和工具、更新作業(yè)指導書之后才能執(zhí)行的工程變更",2,,2.17工程變更資料,

20,"Doesthesuppliernoitifycustomerifanychangedefined?Suchasmaterial,sub-tiersuppliers,productiontechnics(includingproductionequipment,site,newproductionline,transferproductionline),testmethods(includingtestitems,checkitems,outinspectitems,testequipmentinproductionprocess),keystationemployeeschangeandsoon.

變更管理程序是否定義若有變更必須通知客戶？如原材料（含二級供應商）變更、生產工藝（含生產設備、生產場地、新上生產線、轉移生產線）變更、測試方法（含生產過程中的測試項目、檢測項目、出廠檢驗項目、測試設備）變更、關鍵工序崗位人員等。",2,,2.15HH-QEP-29工程變更管理程序A4,

3:SupplierQualityControl供應商質量管理,,SelfAvgScore:,100%,SHOKZAvgScore:,#DIV/0!

,,Counts:,28,Counts:,0

,,Subtotal:,28,Subtotals:,0

,,SelfScore,SHOKZScore,Description,

SupplierManagement供應商管理,,,,,

1,"Isthereaprocessforsupplierqualification,selection,performancemanagement?Isthereaclosed-loopmanagementprocessesforincomingmaterialmanagementandotherissues?Isitbeimplementedeffectivelyandregularly?

是否有供應商認證、選擇、績效管理、來料及其他問題閉環(huán)管理的流程，是否例行化執(zhí)行，是否有效？",2,,3.1HH-QEP-13供應商管理程序A7,

2,"Isthekeymaterialpurchasechannels(original/distributor/spotmarket)bechekced?

是否檢查關鍵物料的進貨渠道（原廠/代理商/現(xiàn)貨市場）及其相關資質?",2,,3.1HH-QEP-13供應商管理程序A7--代理證登記表,

3,"Are

up-to-date

records

kept

of

acceptable/approved

subcontractors?

是否保存更新的合格供應商記錄？",2,,3.4XX公司合格供應商一覽表C2版-20220622,

4,"Doesthesupplierqualificationincludequalitysystemandprocesscontrolcertification?Doesthesupplierhasthequalitysystemandtheprocessauditchecklist?

供應商認證是否包含質量體系和制程管控的認證，并且有相應的體系和制程稽查的checklist？",2,,3.1HH-QEP-13供應商管理程序A7,

5,"Does

the

supplier

identify

outsoucing

process

and

establish

procedure

to

control

it?

是否識別外包過程并有建立程序管控？",2,,3.5PU-WI-001外協(xié)供應商管理規(guī)范A5,

6,"Insub-tiersuppliersselectionandqualificationproceduredoesthesupplierclearlydefinequalityagreementssuchasPCN、Quality&Environmentalprotectionandinformationsecurityect,?

供應商選擇和認證，是否明確供應商必須簽署的質量協(xié)議？如PCN協(xié)議、質量環(huán)保協(xié)議、信息安全協(xié)議等？",2,,3.6正安采購協(xié)議,

7,"Does

the

supplier

have

sub-tier

suppliers

PCN

control

procedure

and

define

environment

protection

change

requirement?

是否有對供應商PCN控制的程序文件，是否規(guī)定了環(huán)保變更要求？",2,,3.7PU-WI-003PCN變更管理辦法,

8,"Does

the

supplier

have

process

to

handling

sub-tier

suppliers

issue

about

delivery,quality,service?

是否有明確的流程處理供應商的交期、質量或服務的異常？",2,,3.1HH-QEP-13供應商管理程序A7,

9,"Isthereaclearqualityobjectiveforsuppliers?Isitcommunicatedwithsub-tiersuppliersandacceptedbythem(allqualityobjectivesmustbeclearlyandmeasuredable).Doesthequalityobjectiveinclude:incomingmaterialissue,productionissue,batchqualityissueandcustomercomplaints?Issupplierqualityperformanceevaluatedandrequestedforimprovement?

是否對其供應商有明確的質量目標，并和供應商進行交流并被他們接受?(所有的質量目標必須清晰且量化)。質量目標是否包括：來料、生產、批量問題和客戶投訴？并對供應商進行質量考評并推動改善",2,,3.1HH-QEP-13供應商管理程序A7,

10,"Isthereasuppliercomprehensiveevaluationandmanagementprocedure?Doestheevaluationincludecost,quality,technology,delivery,serviceandotherfactors?Andistheevaluationimplementedregularly?Istheresultofsupplierevaluationrelatedtothepurchaseorderorotherbusinessrestrictions?

是否有供應商綜合考評和管理程序？評估中是否包含成本、質量、技術、交期、服務等因素并定期評估供應商？供應商考評結果，是否與采購訂單量或者其他商務限制掛鉤？",2,,3.1HH-QEP-13供應商管理程序A7,

11,"DoessupplierhasspecificSQE?IsSQEorgnization(jobdescription/personalityrequirements..)reasonableforsupplierqualitymanagement?

是否設定SQE職責人員？SQE組織結構是否適合供應商質量管理要求（職位說明，人員配置，人員績效KPI等）",2,,3.11品管部組織架構圖,

Managementofmaterialquality物料質量管控,,,,,

12,"Does

the

supplier

have

procedure

to

define

that

all

new

material

must

be

qualified

and

provide

qualification

report?

是否有流程規(guī)定所有新物料都要經(jīng)過認證，并能提供認證報告？",2,,3.1HH-QEP-13供應商管理程序A7,

13,"Isthereanewmaterialqualificationprocess(includingThefirstarticleinspection,testing,trialrunandmassprocurement)?Istheprocessimplementedeffectively?

是否有新物料認證測試流程（包括首樣認證、測試、小批量試用及批量采購），是否例行化執(zhí)行，是否有效？",2,,3.1HH-QEP-13供應商管理程序A7,

14,"Isthereanincominginspectionstandardsandinspectioninstructionsbaseonproductscategory,andisitimplementedeffectively?

是否有按品類的來料檢驗標準及檢驗操作指導書，是否例行化執(zhí)行，是否有效？",2,,3.14進料檢驗規(guī)范,

4:QualityAssurance品質保證,,SelfAvgScore:,100%,SHOKZAvgScore:,#DIV/0!

,,Counts:,40,Counts:,0

,,Subtotal:,40,Subtotals:,0

,,SelfScore,SHOKZScore,Description,

ProcessControl過程控制,,,,,

1,"Whetherthesupplierhascontrolprocess/processcontrolflowchart,testplan,samplingplanorqualityplantocontrolkeypointandproduct'squality?

是否用管控計劃/制程的質量控制圖，測量技術，抽樣計劃等質量方法來監(jiān)控重要參數(shù)和產品特性？",2,,4.1UW-331手表帶QC工程圖,

2,"Whetherthesupplierconducttheprocessfailuremodeandeffectsanalysis(PFMEA)andimplementitinthecorrespondingcontrolprocess/documents?

是否開展生產過程中的失效模式和效果分析（PFMEA），并落實到對應的管控程序/文件？",2,,4.2PFMEA(SM-170878),

3,"Are

qualification

requirements

for

new

process

and

change

operations

and

associated

equipment

and

personnel

specified?

是否有明確的針對新制程、操作/工序改變以及相關設備/人員變化的認證標準？",2,,2.15HH-QEP-29工程變更管理程序A4,

4,"Does

the

supplier

maintain

process

performance

through

implementation

and

adherence

to

the

control

plan/process

QC

flow,

measurement

technique,

sampling

plans

and

reaction

plan

when

acceptance

criteria

is

not

met?

供應商是否用管控計劃/制程的質量控制圖，測量技術，抽樣計劃來維持制程績效；如果未達到標準時是否有改善計劃？",2,,4.1UW-331手表帶QC工程圖,

5,"HastheSPCexecutionplan(suchasexecutingrelevantSPCcontrolbyproduction/keyprocess/keysize)beenbuilt?

是否建立SPC執(zhí)行計劃（如按產品、關鍵工序、關鍵尺寸執(zhí)行相應的SPC管制）？",2,,4.5QCD-WI-S1053SPC數(shù)據(jù)統(tǒng)計分析管理規(guī)范,

6,"Isthereself-criticismandanalysisabouttheexecutingresultofSPC?Andisthereaimprovingplan?

是否定期對SPC的執(zhí)行效果進行檢討分析，改進？",2,,4.5QCD-WI-S1053SPC數(shù)據(jù)統(tǒng)計分析管理規(guī)范,

7,"ArethekeyprocessparameterssetupbasedonDOEresults?IstheCpkofkeyprocesscapablilitymorethan1.33?(ifnot,itisnecessarytotakeimprovingaction)

制程關鍵參數(shù)是否根據(jù)DOE結果進行設置,關鍵制程能力Cpk是否達到1.33？（沒有達到的，需制訂改善措施）",2,,4.5QCD-WI-S1053SPC數(shù)據(jù)統(tǒng)計分析管理規(guī)范,

8,"WhetherthesupplierhasclearIPQCchecklist?Areissuesfoundinauditclosed?

是否有適當?shù)闹瞥袒肆鞒碳肮ぞ?是否很好執(zhí)行稽核和閉環(huán)改善？",2,,4.8韶音項目QPA

checklist通用版20220915,

9,"Arethesupplier'sIPQCpersonnelqualified?

制程稽核人員是否有足夠的資質認證？",2,,4.8韶音項目QPA

checklist通用版20220915,

PersonnelandTraining人員及培訓,,,,,

10,"Is

there

a

system

that

identifies

training

requirements

for

all

personnel

affecting

the

quality

of

the

product?

是否有一個系統(tǒng)識別所有從事影響產品質量的的人員的培訓需求？",2,,4.10HH-QEP-32人力資源管理程序A2,

11,"Does

a

system

exist

for

determining

which

personnel

are

qualified

for

a

job

function?

現(xiàn)有系統(tǒng)是否可以確定員工有崗位資格認證？",2,,4.10HH-QEP-32人力資源管理程序A2,

12,"Is

there

a

system

to

disqualify

and

re-qualify

personnel

in

a

job

function?

有沒有系統(tǒng)保證對不合格員工重新做資質認證？",2,,4.10HH-QEP-32人力資源管理程序A2,

13,"Are

accurate

training

records

maintained?

是否保持正確的培訓記錄？",2,,4.13注塑部2022.2.25培訓記錄表及考核試卷,

14,"Does

the

supplier

implement

senior

quality

training?such

as

SPC、FMEA、Cpk、Gauge

R&R、QC

7

Tools、QCC、6sigma

and

so

on.

是否實施高級質量培訓（如SPC、FMEA、Cpk、Gauge

R&R、QC

7

Tools、QCC、6sigma工具等）？",2,,4.14XX公司科技（東莞）有限公司2022年培訓計劃,

Managementofkeypositions關鍵崗位管理,,,,,

15,"Whetherthesupplierclearlydefineskeypositions(includingbutnotlimitedtopositionsthathavehighrequirementsonpersonnel'sskillsandpositionsforwhichpersonnelcannotbeeasilyrecruitedinashortperiod)thathavemajorinfluenceonproductquality?Doesthesupplierhasalistofkeypositions?

是否有明確定義影響產品質量的關鍵崗位，包含但不限于對技能要求高、短期替代難度高等崗位？是否輸出關鍵崗位清單？",2,,4.10HH-QEP-32人力資源管理程序A2,

16,"Doesthesupplierhaveacontrolprocess/planforkeypositions,suchasdismissal,promotion,incentive,renumeration?

是否有關鍵崗位的管理機制或流程，如上崗、淘汰、激勵、晉升、薪酬等？",2,,4.10HH-QEP-32人力資源管理程序A2,

17,"Whetherthesupplierhavethesystemformanagementofcertificatesofpersonnelonkeypositionsandregularlyauditrelevantpersonnel'squalifications?

是否有系統(tǒng)保證對關鍵崗位的資質認證，并定期進行資質審視？",2,,4.10HH-QEP-32人力資源管理程序A2,

IdentificationandTraceability識別與追溯,,,,,

18,"Are

there

procedures

defining

product

identification

requirements

for

all

products?

是否有程序文件定義對所有產品的識別要求？？",2,,4.18HH-QEP-17產品標識和可追溯性管理程序A0,

19,"Doesthesuppliercontrolandrecordtheuniqueidentificationoftheproductfortractability,including:a.rawmaterialused;b.personnelprocessed;c.processeddate;d.equipmentemployed?

供應商是否有對于產品追溯單一識別的管制與紀錄,包含：a.原材料的使用；b.每站人員的紀錄；c.制程經(jīng)過的時間；d.設備名稱？",2,,4.19產品追溯性說明.案例說明.pdf,

20,"Is

there

an

on

line

WIP

tracking

system

existed?

(Shop

floor

control

information

system

or

Bar

code

system)

是否有在線的在制品追溯系統(tǒng)？（現(xiàn)場信息控制系統(tǒng)或者條碼系統(tǒng)）",2,,ERP鼎捷1.0系統(tǒng),

5:NonconformingProductControl不合格品控制,,SelfAvgScore:,100%,SHOKZAvgScore:,#DIV/0!

,,Counts:,34,Counts:,0

,,Subtotal:,34,Subtotals:,0

,,SelfScore,SHOKZScore,Description,

1,"Whetherthesupplierhasnonconformingcontrolprocess?Doesthesupplier'scontrolovernonconformingandproductsinvolvetheidentification,recording,reviewandisolationactivity,aswellasthehandlingofNGmaterialsandinformingotherfunctionaldepartments?Doesthesupplierspecifyrelevantpersonnel'sresponsibilitiesforreviewingtheauthorityonhandlingNGmaterials?

是否有不良品和物料控制程序？不良產品和物料的控制是否包含識別、記錄、評審和隔離？對不良物料控制有沒有包括對不良品的處理和其他職能部門的知會？是否規(guī)定不良品處置的權限評審的職責？",2,,5.1HH-QEP-39不合格品管理程序A2,

2,"Are

nonconforming

and

suspect

products

reviewed

in

accordance

with

documented

procedures

?

And

reworked,

accepted,

rgraded,

rejected/scraped

properly

in

consistence

with

procedures

?

不良品和待判定品的評審是否符合程序要求？重工、接收、降級、拒收/報廢是否與流程一致？",2,,5.1HH-QEP-39不合格品管理程序A2,

3,"Is

failure

analysis

performed

in

in-process

for

nonconformity?

對于制程不良是否進行失效分析？",2,,5.3固態(tài)制程品質異常單,

4,"Doesthefailureanalysiscontainthecauseofhappenandthecauseofprocess?Doesthefailureanalysiscontainpersonnel,equipment,material,method,environment?

失效分析是否包括發(fā)生原因和流程原因？失效分析是否包括人、機、料、法、環(huán)？",2,,5.3固態(tài)制程品質異常單,

5,"Doesthefailuremeasurementcontainthemeasurementofhappenandthemeasurementofprocess?

失效對策是否包括發(fā)生對策和流程對策？",2,,5.3固態(tài)制程品質異常單,

6,"Is

there

a

requirement

to

issue

a

Closed

Loop

Corrective

Action

(CLCA)

for

in-process

nonconformity?

對于制程不良是否執(zhí)行閉環(huán)改善行動？",2,,5.3固態(tài)制程品質異常單,

7,"Forthecauseanalysisandpreventionmeasurementoffailuremode,isaqualitylistbuilt?

針對失效模式的原因分析和預防對策是否建立品質履歷表？",2,,5.3制程品質異常單統(tǒng)計表,

8,"Are

all

corrective

actions

and

results

documented?

所有的改善行動和結果是否進行了文件化？",2,,5.3固態(tài)制程品質異常單,

9,"Does

the

corrective

action

request

include

root

cause/containment/short

term

action?

If

defect

is

supplier

related,

is

there

any

system

to

feedback

to

IQC

for

actions?

改善行動是否包括根因/圍堵/臨時措施？如果缺陷涉及到供應商，是否有反饋給IQC采取行動的制度？",2,,5.3固態(tài)制程品質異常單,

10,"Does

the

corrective

action

request

include

long

term/preventive

action?

改善行動是否包括長期措施/預防措施？",2,,5.3固態(tài)制程品質異常單,

11,"Is

there

a

system

to

track

status

of

corrective

action

requests?

是否有制度跟蹤糾正措施執(zhí)行狀況？",2,,5.3固態(tài)制程品質異常單,

12,"Are

the

contents

of

the

responses/corrective

actions

appropriate

to

prevent

future

occurrences?

糾正措施是否能夠防止不良的再次發(fā)生？",2,,5.3固態(tài)制程品質異常單,

13,"Is

the

corrective

action

report

reviewed

and

approved

by

relevant

authorities?

改善報告是否由相關權簽人審批?",2,,5.3固態(tài)制程品質異常單,

14,"Does

the

supplier

perform

Continuous

Improvement

Process

for

nonconformity?

(Data

analysis,

FA,

C/A

for

worst

tops

and

tracking)

供應商是否對不符合進行持續(xù)改進？（數(shù)據(jù)分析、

FA，

top不良問題的改善行動（C/A）和跟進）",2,,5.14韶音后掛不良分析,

15,"For

nonconforming

returns

or

customer

rejects,

is

failure

analysis

performed?

對于不良品退貨或者客戶拒收是否進行失效分析？",2,,5.15韶音反饋問題記錄,

16,"For

nonconforming

returns

or

customer

rejects,

are

the

appropriate

corrective

or

preventive

actions

developed

to

eliminate

the

cause

of

actual

or

potential

nonconformance?

對于不良品退貨或者客戶拒收，是否采取適當?shù)募m正和預防措施消除當前的和潛在的不良因素？",2,,5.15韶音反饋問題記錄,

17,"For

nonconformingreturns

or

customer

rejects,

is

there

a

requirement

to

issue

a

Closed

Loop

Corrective

Action

(CLCA)?

對于不良品退貨或者客戶拒收，是否執(zhí)行閉環(huán)改善行動？",2,,5.15韶音反饋問題記錄,

6:AfterSalesService售后服務,,SelfAvgScore:,100%,SHOKZAvgScore:,#DIV/0!

,,Counts:,16,Counts:,0

,,Subtotal:,16,Subtotals:,0

,,SelfScore,SHOKZScore,Description,

1,"Doesthesupplierhavetheaftersale/customerserviceorganizationorspecialroles?

是否有售后/客戶服務管理組織或專門角色？",2,,6.1HH-QEP-28

顧客投訴管理程序A4,

2,"DoesthesupplierhaveaclearproductsWarranty&Maintenancestandardsorrequirements?

是否有明確的產品質量保證及維護維修的標準及要求",NA,,硅膠產品無法返修,

3,"DoesthesupplierhavetheCustomerComplaintandclosed-loopmanagementprocedure?Istheprocedurescarriedoutregularlyandeffectively?

是否有清晰的客戶投訴處理及閉環(huán)管理流程，是否例行化執(zhí)行，是否有效？",2,,6.1HH-QEP-28

顧客投訴管理程序A4,

4,"Doesthesupplierhavespecialhandlecustomercomplainprocedureandappointspecialemployeetohandlecomplaininpromisedtime?DoesthesupplierStat.andanalysethereturnmaterialfromcustomerandtakerelativeactionaccordingtotheanalyseresult?

是否有專門的客戶投訴處理程序，指定專人在承諾時間內處理投訴？有對客戶退料的統(tǒng)計分析，并根據(jù)分析結果采取相應措施？",2,,6.1HH-QEP-28

顧客投訴管理程序A4,

5,"Doesthesupplierhavecustomersatisfactionsurveyprocedure,conductthesurveyperiodicity,analyseandcontinuallyimprovement?

是否有客戶滿意度調查流程，定期進行顧客滿意度測定并進行分析和持續(xù)改進？",2,,6.5HH-QEP-20顧客滿意度管理程序A2,

6,"DoesthesupplierhaveIssuenotifycustomerprocedureandimplementit?

是否建立了問題通報客戶的程序并實施？",2,,6.1HH-QEP-28

顧客投訴管理程序A4,

7,"Doesthesupplierhaveownfailureanalyseorganizationortheknowledgeandabilitytoexplainanyoutsourcingfailureanalyseresult?

是否具有有自己的失效分析機構或者有解釋任何外包失效分析結果的知識和能力？",2,,6.7HH-QEP-47過程潛在失效模式及后果分析管理程序A2,

8,"Doesthesupplierhavethec