Chapter14-商務(wù)報(bào)告.chapter14-商務(wù)報(bào)告

Chapter14

商務(wù)報(bào)告BusinessReport

跨境電商應(yīng)用文寫作知識(shí)目標(biāo)：了解商務(wù)報(bào)告的基本概念和常見類型，掌握商務(wù)報(bào)告的基本結(jié)構(gòu)、常用表達(dá)句型和寫作要領(lǐng)。能力目標(biāo)：能夠根據(jù)不同目的，按照一定的寫作規(guī)范，運(yùn)用恰當(dāng)?shù)谋磉_(dá)語言，撰寫相應(yīng)的商務(wù)報(bào)告。

LearningobjectivesChapter14BusinessReport商務(wù)知識(shí)（BusinessKnowledge)商務(wù)報(bào)告的種類（TypesofBusinessReport）商務(wù)報(bào)告的基本組成

（ComponentsofBusinessReport)3IntroductionChapter14BusinessReport商務(wù)報(bào)告的概念商務(wù)報(bào)告是指向組織機(jī)構(gòu)的管理層或決策者提供及時(shí)準(zhǔn)確的重要信息以供管理層決策時(shí)參考的報(bào)告。Chapter14BusinessReport商務(wù)報(bào)告的常見種類（1）Arecommendationreport(建議型報(bào)告）（2）An

investigativereport(調(diào)查報(bào)告）（3）A

feasibilityreport(可行性報(bào)告）（4）A

yardstickreport

(標(biāo)準(zhǔn)型報(bào)告）Chapter14BusinessReport

商務(wù)報(bào)告的基本組成

報(bào)告標(biāo)題(Title)引言(Introduction)調(diào)查結(jié)果(Findings)調(diào)查結(jié)論(Conclusions)建議(Recommendations)Chapter14BusinessReportTask1Task27TasksChapter14BusinessReportTask1你是ABC公司的人力資源部經(jīng)理，公司要把部分員工從紐約總部派到倫敦分部工作。要求你對(duì)兩家提供安置服務(wù)的公司進(jìn)行比較，寫出調(diào)查報(bào)告，以供公司在選擇哪家公司提供的安置服務(wù)時(shí)作為參考。

注意擬寫出的報(bào)告要包含五個(gè)組成部分：（1）報(bào)告標(biāo)題，用簡潔的語言概括出報(bào)告的主題，即對(duì)兩家公司提供的服務(wù)進(jìn)行比較；（2）報(bào)告引言，該部分要交代出該報(bào)告的目的和寫作緣由；（3）調(diào)查發(fā)現(xiàn)，主要描述兩家公司所提供的服務(wù)內(nèi)容；（4）調(diào)查結(jié)論，即基于上述調(diào)查的結(jié)果給出客觀的總結(jié)；（5）建議，基于上述的調(diào)查結(jié)論提出合理化建議。Sample1TitleAcomparisonofNewHorizonCo.LtdandCenturyEliteCompany

IntroductionThisreportaimstoassesswhichofthetwocompanies,NewHorizon.Co.LtdandCenturyEliteCompanywouldbemoresuitablefortherelocationofABCCompany’semployeesandtheirfamiliesfromNewYorktoLondon.

FindingsBothNewHorizon.Co.LtdandCenturyEliteCompanyofferanaccommodationandschoolsearchservices.Bothcompaniescanorganizevisasandworkpermits.Inadditiontothesebasicservices,NewHorizon.Co.LtdalsooffersremovalandshippingassistancewhereasCenturyEliteCompanyoffersanintegrationprogrammeandassistancewithpartneremployment.ThelatterisakeyrequirementforABCCompany.

Sample1ConclusionItisconcludedthatbothcompaniesgosomewaytomeetingABCCompany’sneeds,butneithermeetsallitsneeds.

RecommendationWewouldrecommendthatCenturyEliteCompanybechosentofacilitatetherelocationprocessasitsservicesmatchABCCompany’srequirementsmorecloselythanNewHorizonCompany’sservicesdo.Task2躍華咨詢有限公司位于上海繁華地段，最近它的員工遲到的較多，人事部經(jīng)理RobertLi注意到這一現(xiàn)象，他要求你就此事提交一份調(diào)查報(bào)告。注意報(bào)告要包含：1.商務(wù)報(bào)告的五個(gè)基本組成部分2.報(bào)告的寫作緣由和目的3.報(bào)告進(jìn)行調(diào)查所采用的方法4.員工遲到的原因總結(jié)5.對(duì)減少員工遲到提出的改進(jìn)建議Sample2ReportonStaffTardinessTermsofReferenceRobertLi,HRManagerhasrequestedthisreportonstafftardinessatthenewShanghaioffice.ThereportistobesubmittedtohimbySeptember15.ProcedureOutof20membersofstaff,15weresurveyedabout：TimetakentogettoworkTheirwaysoftransportProblemsencountered.Sample2

Findings1.Allstaffwerelateatleastonceeverytwoweeks.2.Tenmembersofstaffusedthesubway,twousedthebus,twotraveledbycar,andonetraveledbybike.3.Travelingtimevariedbetween30minutesandonehour.4.Allstaffexperiencedproblems.(1)Allmembersofstaffexperienceddelaysonthesubwaydueto:SignalproblemsEngineeringworkOvercrowdingLowtrainfrequencyonsomelines(2)Membersofstaffwhousedthebusexperienceddelaysduetotrafficjams.

Sample2(3)Membersofstaffwhotraveledbycaralsoexperienceddelaysduetotrafficjamsandtwohadproblemparking,particularlyonMondayandTuesday.(4)Membersofstaffwhotraveledbybicycleexperienceddelaysduetobadweather,vehicleproblemsandtraveljamsaswell.Conclusions1.Allstaffusingpublictransportwerelatebecausethesubwayandbusserviceswereunreliable..Sample22.Aminorityofmembersofstaffwhotraveledbycarexperiencedproblemswithparking.3.Theofficeopenedat9:00a.m.sostaffwereforcedtotravelduringtherushhour.

Recommendations1.Membersofstaffshouldleaveearlierfortheirtripsinordertoallowfordelays.2.Staffshouldinvestigatealternativeroutesandmeansoftransport..Sample23.StaffwhotraveledbycarandexperiencedparkingproblemsshouldusethenewcarparkinCommercialCenter,whichopensnextweek.4.ThePersonnelDirectorshouldinvestigatethepossibilityofintroducingaflexitimesystemsothatstaffdonothavetotravelduringtherushhour.Sample1Sample2Sample3Sample417MoresamplesforreferenceChapter14BusinessReport18TypicalExpressionsChapter13BusinessReport

Areporton......關(guān)于.....的報(bào)告

5.1TitleTheaim/purpose/objectiveofthisreportisto…本報(bào)告的目的是....Thisreportsetsoutto/aimsto…本報(bào)告著手于.....，本報(bào)告旨在.....Hereisthereportconcerning….本報(bào)告關(guān)于......Thereportisbasedonthefactswecollected….本報(bào)告基于我們所搜集的事實(shí)

5.2 Introduction

Mr.Xhasaskedmetoreporttoinvestigate/evaluate/study/recommend/analyze/givefeedback/estimate/assess....某某要求我寫出報(bào)告來調(diào)查/評(píng)估/研究/建議/分析/反饋/評(píng)定.....AsrequestedbyXX/UponrequestofXX…Iamsubmittingthefollowingreportabout….應(yīng)某某的要求，本人將呈上下面關(guān)于.......的報(bào)告

5.2 IntroductionLOREMIPSUMDOLORAccordingtotherecentmarketresearch/investigation/survey/thechartabove/thetableabove,wefindthat……,根據(jù)最新的市場調(diào)查/上面的圖表，我們發(fā)現(xiàn).....Therecentvisit/investigation/surveyshowsthat……最近的訪問/調(diào)查表明.....Thetable/chartabovetells/showsusthat……以上圖表向我們顯示.....

5.3 FindingsLOREMIPSUMDOLORFromthechartshown,wefind/learn/noticethat……從所示圖表，我們發(fā)現(xiàn)/可知.....Itwasfoundthat----發(fā)現(xiàn)......

5.3 FindingsAccordingtothefindingsabove,itcanbeconcludedthat……根據(jù)以上調(diào)查結(jié)果可以得出結(jié)論.....Fromthetableshown,itcanbeconcludedthat……從所示表格可以得出結(jié)論Therefore,itcanbeconcludedthat……因此可以得出結(jié)論

5.4 ConclusionNoconclusionswerereachedregarding…不能得出關(guān)于......的結(jié)論Itwasdecided/agreedthat…決定/同意Basedonthediscussionabove，wecanconcludethat…基于上面的討論可以得出結(jié)論

5.4 ConclusionThefollowingaretherecommendationsthat……建議如下Itisrecommendedthat……(注：recommendation以及recommend后面的從句要用動(dòng)詞原形）建議Basedontheconclusion/analysisabove,werecommendthat……基于以上結(jié)論/分析，我們建議

5.5

RecommendationWithreferencetotheadvantagesstatedabove,thefollowingrecommendationscanbemade:基于上述優(yōu)點(diǎn)特建議如下Withreferencetothefactsabove,thefollowingrecommendationscanbemade:基于上述事實(shí)特建議如下Onthebasisoftheresults,Ihavethefollowingrecommendations:基于以上結(jié)果我建議如下

5.5

RecommendationOnthebasisoftheanalysis,itisreasonabletohavethefollowingrecommendations:基于以上分析建議Istronglyhopethat….我強(qiáng)烈希望

5.5 RecommendationWewouldrecommendthat….我們建議Itissuggestedthat….建議

5.5 Recommendation

30TipsforCross-borderE-commerceChapter14BusinessReport商務(wù)報(bào)告寫作技巧1、Areportisusuallydividedintofiveareas:(1)TermsofReference（職權(quán)范圍）-Thissectiongivesbackgroundinformationonthereasonforthereport.Itusuallyincludesthepersonrequestingthereport.(2)Procedure（程序）-Theprocedureprovidestheexactstepstakenandmethodsusedforthereport.(3)Findings（調(diào)查結(jié)果）-Thefindingspointoutdiscoveriesmadeduringthecourseofthereportinvestigation.(4)Conclusions（調(diào)查結(jié)論）-Theconclusionsprovidelogicalconclusionsbasedonthefindings.(5)Recommendations（建議）-Therecommendationsstateactionsthatthewriterofthereportfeelsneedtobetakenbasedonthefind