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河南省焦作市武陟縣第一高中分校2022-2023學(xué)年高一英語測試題含解析一、選擇題1.Ihavehadmybike___,andI'mgoingtohavesomebody___myradiotomorrow.A.repair;torepair
B.repairing;toberepairedC.repaired;repair
D.torepair;repairing參考答案:C2.—Wherewillyoustartyourworkafter
graduation?—Mum,it’snotbeendecidedyet.Imightcontinuemystudyfor
higherdegree.A.the,the
B./,a
C./,the
D.the,/參考答案:B3.Theattractive______namedZhangZiyiplayedthe______YuJiaolonginthefilmCrouchingTiger,HiddenDragon.
A.actor;role B.actress;character
C.director;part D.photographer;painter參考答案:B4.There’sno________frommybedroomwindowexceptforsomefactorychinmneys.A.view
B.scene
C.sight
D.scenery參考答案:A5.In______1940s,in________twenties,mygrandfatherhadtomovetothenortheastofChinatomake_________living.A.the;the;a
B.the;his;theC.the;his;a
D.a;his;the參考答案:C【詳解】考查固定搭配。句意:二十世紀(jì)四十年代,二十歲時我的祖父不得不搬到中國東北謀生。年代前要加定冠詞the。inone’s+基數(shù)詞的復(fù)數(shù)“在某人多大時”。makealiving“謀生”。以上都為固定用法。故C選項正確。6.Howcanyouplayfootballinsuchacrowdedstreet?Ithinkyouneeda_______place.A.busier B.cleaner C.safer D.bigger參考答案:C略7.OverthepastweekanewTVshowhas_____aheateddiscussionamongmanyyoungChineseontheInternet.A.calledoff B.setoff
C.cutdown D.takendown參考答案:B8.
Fillingthequestionnairetohelpusunderstandwhatwecan______tomakeUTOPIA(成外部落)morepopularwithyouwillbeappreciated.A.bringup
B.bringin
C.bringdown
D.bringwith參考答案:A9.Thesignattheentranceofthemuseumsays,“Noone______takepicturesintheartgallery.”A.will
B.may
C.shall
D.must參考答案:C10.Thefilm________romanticfilmswasadaptedfromarealstorywhich________inChinainthe1990s.A.belongingto;wastakenplace
B.belongedto;wastakenplaceC.belongedto;tookplace
D.belongingto;tookplace參考答案:D11.--IamsorryIdidn`tdoagoodjob.
--Nevermind.____youhavetriedyourbest.A.Aboveall
B.Inall
C.Atall
D.Afterall參考答案:D12.Bythetimehewas14,Mozart
manypiecesofmusic.A.composed B.hadcomposed C.hascomposed D.wascomposed參考答案:B28.Doyouknowthat_______withwisemenimprovesyourmind?A.chat
B.chats
C.chatted
D.chatting參考答案:D14.—I’mingreattroublenow.—Youcandependon
thatallofuswillstandbyyouallthetime.A.that B.it C.one D.不填參考答案:B15.I_______stayingathome_______goingoutonsuchahotday.A.wouldrather;than
B.prefer;to
C.feellike;to
D.enjoy;except參考答案:B16.Asweallknow,practicingYoga_________ourhealth;thatistosay,ourhealthcan_______it.A.benefitsto;
benefit
B.benefits;benefitfromC.benefitsfrom;benefit
D.benefits;arebenefitedfrom參考答案:B二、新的題型17.Studiesareshowingthatlosingyourtemper(脾氣)isasunhealthyascontrollinganger.Herearefourtipstomanageyourtemper.*Questionyourself.Expertsrecommendaskingyourselfthesequestionswheneveryoufeelangry:Whatmademeangry?WhydoIfeelthisway?Isitreallyworthblowingup?___16___Ifyouthinkyourangerisappropriate,decidewhatresultyouwant.Thenmakeaplanandfollowit.Butinmostcases,youneedtocalmyourselfdown.*Changethewayyouthink.____17____-----Youthinkyourbossgaveyouanegativelook,andyourbloodbeginstoboil.Thebestactionyoucantakeistofindalternativewaysoflookingatthesituation.Saytoyourself,“Maybehe’sinpain,ormaybehe’shavingabadday”.____18____Andittakesthefocusoffyourangerandgivesyouanewstandpoint.*____19____Writingforcesyoutoorganizeyourthoughtsandtothinkclearly,touseyourheadratherthanloseit.Italsogivesyouthechancetoexpressyourfeelingsanddevelopaplanonhowtodealwiththeissue.*Weightprodandcons(利弊).Expertsadviseyoutoaskyourself,“Willgettingangryhelpmeachievemygoalsorwillitdomoreharmthangood?”____20____Infact,you’retakingthetimetothinkcarefullyaboutwhatyouwanttosay.A.Putpentopaper.B.Exchangeangerfromhearttoheart.C.Lettingitgodoesn’tmeanyou’recontrollingtheanger.D.Angryfeelingsareoftentheresultofhowwelookatthings.E.Reflectingonthosedifferentinterpretationscalmsyoudown.F.Youalwaysputyourselfinother’sshoestochangeyourattitude.G.Suchevaluationhelpsyouthinkreasonablyandcontrolyourfeelings參考答案:16.G
17.D
18.E
19.A
20.C研究顯示,發(fā)脾氣和壓制怒火一樣不利于健康。作者給出四種建議來管理你的脾氣?!?6題詳解】G
考查細(xì)節(jié)支撐句。根據(jù)上文作者建議在發(fā)火時要問自己三個問題,可知這些問題幫助你合理思考并控制你的情緒。選G?!?7題詳解】D
考查上下文銜接。根據(jù)本段主題句Changethewayyouthink(改變你的思維方式),和下文Thebestactionyoucantakeistofindalternativewaysoflookingatthesituation.可知,憤怒的感覺往往是我們看待事物的結(jié)果,選D?!?8題詳解】E
考查上下語義連接。根據(jù)上文舉例,從Youthinkyourbossgaveyouanegativelook“你認(rèn)為老板給你臉色看”到Maybehe’sinpain,ormaybehe’shavingabadday“也許他很痛苦,也許他今天過得很糟糕”,可知,要改變你的思維方式,反思這些不同的解釋能讓你平靜下來。選E?!?9題詳解】A
考查主旨概括。根據(jù)其后一句Writingforcesyoutoorganizeyourthoughtsandtothinkclearly,touseyourheadratherthanloseit.可知,寫下來有助于你組織你的思想,清晰地思考。選A?!?0題詳解】C
考查上下文過渡。根據(jù)主題句Weightprodandcons(要權(quán)衡利弊)和專家的建議,可知,事實上,你在利用這段時間認(rèn)真思考你要說什么話,放下它并不意味著你要克制憤怒,選C。三、閱讀理解18.Inthemoreandmorecompetitiveserviceindustry,itisnolongerenoughtopromisecustomersatisfaction.Today,customer“delight”iswhatcompaniesaretryingtoachieveinordertokeepandincreasemarketshare.Itisacceptedinthemarketingindustry,andconfirmedbyanumberofresearches,thatcustomersreceivinggoodservicewillpromotebusinessbytellingupto12otherpeople;thosetreatedbadlywilltelltheirtalesofwoetoupto20people.Interestingly,80percentofpeoplewhofeeltheircomplaintsarehandledfairlywillstayloyal.NewlineagesforcustomercarehavecomewhenpeoplecanobtaingoodsandservicesthroughtelephonecallcentersandtheInternet.Forexample,manycompaniesnowhavetoinvest(投資)alotofmoneyininformationtechnologyandstafftraininginordertocopewiththe“phonerage(憤怒)”—causedbydelaysinansweringcalls,beingcutoffinmid-conversationorleftwaitingforlongperiods.“Manypeopledonotliketalkingtomachines,”saysDr.StoreySeniorLecturerinMarketingatCityUniversityBusinessSchool,“Banks,forexample,encouragestaffatcallcenterstousecustomerdatatoestablishinstantandgoodrelationshipwiththem.Theaimistomakethecustomerfeeltheyknowyouandthatyoucantrust—thesortofcomfortablefeelingspeoplehaveduringface-to-facechatswiththeirlocalbranchmanager.”Recommendedwaysofcreatingcustomerdelightinclude:under-promisingandover-delivering
(sayingthatarepairwillbecomeoutwithinfivehours,butgettingitdonewithintwo);replacingafaultyproductimmediately:throwinginagiftvoucher(購物禮券)asanunexpected“thankyou”toregularcustomers;andalwaysreturningcalls,evenwhentheyarecomplaints.Aimingforcustomerdelightisallverywell,butifservicesdonotreachthehighlevelpromised,disappointmentorworsewillbetheresult.Thiscanbeeasedbyofferinganapologyandanexplanationofwhytheservicedidnotmeetusualstandardswithempathy(forexample,”Iknowhowyoumustfeel”),andpossiblesolutions(replacement,compensationorwhateversuggestsbestmeetsthecase).Airlinesfacesomeofthetoughestchallengesovercustomercare.Fiercecompetitionhasconvincedthemthatdelightingpassengersisanimportantmarketingtool,whilethereisgreatpotentialforcustomerangeroverdelayscausedbyweather,unclaimedluggageandtechnicalproblems.ForBritishAirwaysstaff,awinningtelephonestyleisconsideredvitalinhandlingthelargevolumeofcallsaboutbookingsandflighttimes.Theyaretrainedtoanswerquickly,withtheirname,jobtitleanda“weareheretohelp”attitude.Thecompanyhasinvestedheavilyininformationtechnologytomakesurethatinformationisavailableinstantlyonscreen.BritishAirwaysalsosaysitscustomercarepoliciesareappliedwithinthecompanyandstaffaretaughttoregardeachotherascustomersrequiringthehigheststandardsofservice.Customercareisobviouslyheretostayanditwouldbeafoolishcompanythatusedsloganssuchas"wedoasweplease”.Ontheotherhand,themorecustomersarepromised,thegreatertheriskofdisappointment.67.WecanlearnfromParagraph2that
.A.well-treatedcustomerspromotebusinessB.unsatisfiedcustomersreceivebetterserviceC.SatisfiedcustomerscatchmoreattentionD.complainingcustomersarehardtosatisfy68.Thewritermentions“phonerage”(Paragraph3)toshowthat
.A.customersoftenusephonestoexpresstheiranger
B.CustomercarebecomesmoredemandingC.peoplestillprefertobuygoodsonlineD.customersrelyontheirphonestoobtainservices
69.Ifamanagershouldshowhisempathy(Paragraph6),whatwouldheprobablysay?A.“I’msorryforthedelay.”
B.“Iappreciateyourunderstanding.”C.“Iknowhowupsetyoumustbe.”
D.“Iknowit’sourfault.”70.Whichofthefollowingisconveyedinthisarticle?A.Face-to-faceservicecreatescomfortablefeelingsamongcustomers.B.Acompanyshouldpromiselessbutdomoreinacompetitivemarket.C.Companiesthatpromisemorewillnaturallyattractmorecustomers.D.Customerdelightismoreimportantforairlinest
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