客訴處理之問(wèn)題解決D步驟

G8D課程講解內(nèi)容Global8DisciplinesTeamOrientedProblemSolving2009-05-1218D問(wèn)題定義當(dāng)某件事、設(shè)備或人員等已發(fā)生或可能在預(yù)期的期限內(nèi)不能呈現(xiàn)的效果，或績(jī)效與“應(yīng)該”或“預(yù)期”的水準(zhǔn)有差異時(shí)，定義為︰“問(wèn)題”(Problem)28D掌握“問(wèn)題”之要領(lǐng)1)什麼是“問(wèn)題”?問(wèn)題是實(shí)際與理想之間的差距(Gap).2)如何發(fā)掘問(wèn)題?把問(wèn)題視作一座冰山(使用工具:5Why,親和圖法,關(guān)連圖法..)38D問(wèn)擊題寇的甘分烈類(lèi)一緊般抄性回的鑒問(wèn)隊(duì)題遮(方G久e歌n營(yíng)e遮r掠a箭l潑P刑r逮o車(chē)b修l米e瞇m節(jié))某且個(gè)趕業(yè)塵務(wù)杠代翠表樣業(yè)授績(jī)遍突版然地下餓降生勒產(chǎn)貼線勵(lì)輸貨送筍機(jī)降不涌運(yùn)咸轉(zhuǎn)忙了重說(shuō)覆獎(jiǎng)性痕的形問(wèn)棚題疲(蕉R島e盯c榮u殼r蹲r固i死n滲g刃P饅r客o旗b民l蛾e陽(yáng)m遞)每位三骨星氧期英，腎產(chǎn)概品惕不撓良占率蜓上眼升家，裹持款續(xù)冷幾木天只後揮又像恢死復(fù)鏟正展常電饑腦役設(shè)叉?zhèn)渚箷r(shí)半好氣時(shí)夏壞啟雨始艇的容問(wèn)邪題司(痰S小t膏a歇r冊(cè)t廁U冊(cè)p矛P護(hù)r刺o扁b饑l昌e錯(cuò)m迎)新恥買(mǎi)倉(cāng)的瓜設(shè)魚(yú)備財(cái)，積無(wú)平法巡壽達(dá)么到擺規(guī)盆格康之毛功感能48鬧D問(wèn)蒸題縫的蟲(chóng)特資性偵臭測(cè)唇性(國(guó)D躍e崖t嘗e注c推t近a導(dǎo)b父i盜l瘦i俗t象y穴)發(fā)幼生嬌頻毒率(殲O努c解c鐘u留r鑰a甩n樣c擴(kuò)e眾)問(wèn)網(wǎng)題滔的鹿嚴(yán)表重棄性(黃S別e央r躲v臨e炎r勢(shì)i驅(qū)t塘y咐)問(wèn)淹題猾的哥大搜小(嚇M因a就g轎n遣i瞎t靜u膚d尿e距)重孟復(fù)軋性(劃R雄e海p翼e品a規(guī)t疑a姻b擠i動(dòng)l杜i練t織y茫)地勒域梅性基或舟系客統(tǒng)摸性(馳L稍o緩c相a嶄l袋o志r給S饅y支s紹t匹e擦m弟)58敵D解僚決盈問(wèn)筑題始技謠巧何抬為乘問(wèn)泄題問(wèn)筒題悲的同產(chǎn)司生問(wèn)扇題眨的刻盲昌點(diǎn)解更決缸技失巧羽與圣工水具8鉆D8侄D毯定因義宋及犁應(yīng)棋用8右個(gè)老步屠驟膛詳腎解在催做桂8易d騎之?dāng)n前題,沙我貓們候先膠看削看渠以紡下帥問(wèn)剖題諷:68胃D如顆何債挖睜掘黎問(wèn)款題?78玩D把遇問(wèn)慶題譜想劈燕像優(yōu)成晝一錫座散冰辦山現(xiàn)架在看易得暢到消的這,古可榜感堵覺(jué)判,雕可升測(cè)申量問(wèn)脅題緊但急盡處倘理一諷次浸因(均近摟因坦)治標(biāo)標(biāo)暖對(duì)改策(徹暫套時(shí)救)n坡次獻(xiàn)因(葵遠(yuǎn)下因授)治小本貝對(duì)新策(矩永望久郵)真因真因真因真因真因whywhywhywhywhy過(guò)犬去現(xiàn)象88良D5榴W謙h馬y蒼1免H工渾具豐柿田巨生躺產(chǎn)陰方彼式泛:愉“能反滲覆稼提拔出筋五令次捏為適什終麼乓”垂積直眾式繼思信考搖,扮針數(shù)對(duì)好問(wèn)撲題今一饞層障又志一商層醒地鵲深卷入通揮常騾第壓一吉個(gè)賊答董案突不允會(huì)逼是恢真哥正霞的奏答稼案5熄W塌h沸y釀可懶以橋找究出彈真健正丈的越原予因找車(chē)原獸因堵用窄5當(dāng)W順h訊y納+灶想煉方廟法擔(dān)用拾1姻H屆o脾w簡(jiǎn)放單戶的埋案主子尺可瞇能涂4獸W川,境3舅W鴨或炸2生W姨即速找談出兵r霞o(jì)蛾o稻t刊c浮a虧u言s帳e寨,森但鄙複吸雜炊的稿或華許商要印5胳W粱h腎y法,枕6壇W邀h逐y哲,缺7楊W炸h每y諷…含最吹後羊要敲加1冷H鼻,貢H醬o捎w宴t產(chǎn)o束f夢(mèng)i尚x雅i針t卡.98綁D5是W測(cè)h外y範(fàn)廁例棍:媽為公何廊停耽機(jī)問(wèn)上1蝕:堆為紅什續(xù)麼鐵機(jī)掩器址停隸了慨?答縫1胡:暖因宗為談機(jī)返器買(mǎi)超括載通,馳保家險(xiǎn)截絲胖燒惡斷齊了1喬08棗D5折W渣h他y範(fàn)象例藝:嶄為牛何耕停自機(jī)問(wèn)駕1資:般為等什府麼辱機(jī)原器躺停家了之?問(wèn)冬2終:濕為照什肆麼艘機(jī)鑼器刷會(huì)斜超敏載程?答超1枯:淡因鳴為勵(lì)機(jī)滴器吩超即載延,彈保付險(xiǎn)銹絲勿燒棵斷康了答顏2籃:忠因換為欺軸篩承見(jiàn)的凍潤(rùn)嶺滑擦不樂(lè)足1性18裂D5這W鹿h瓜y範(fàn)見(jiàn)例躬:太為鍵何鳥(niǎo)停購(gòu)機(jī)問(wèn)貌1圾:蠻為匪什懇麼表機(jī)額器添停暑了歷?問(wèn)獎(jiǎng)2屠:污為貍什裁麼摔機(jī)注器婚會(huì)廊超輔載爪?問(wèn)惹3舅:扎為乘什寶麼星軸降承乒會(huì)壘潤(rùn)棉滑召不元足邊?答侍1揀:通因腦為睛機(jī)嶄器仔超脆載良,竭保撫險(xiǎn)慚絲猶燒友斷冶了答眼2封:著因室為厚軸五承爽的棍潤(rùn)素滑籃不若足答桃3立:培因辭為陜潤(rùn)撒滑泛幫換浦惠失刊靈尸了1架28譽(yù)D5顛W祝h耗y範(fàn)教例猛:極為薪何努停釘機(jī)問(wèn)設(shè)1無(wú):猜為巧什意麼趁機(jī)使器腸停那了費(fèi)?問(wèn)葵2滅:砌為駱什饑麼坊機(jī)手器端會(huì)豈超串載午?問(wèn)匪3揪:剛為尤什袍麼萌軸哪承對(duì)會(huì)械潤(rùn)嫁滑距不印足蘋(píng)?問(wèn)逼4值:圾為省什后麼霸潤(rùn)坊滑季幫磚浦依會(huì)陪失肚靈櫻?答拜1儀:而因酸為虹機(jī)運(yùn)器廚超悲載這,葬保視險(xiǎn)桌絲惜燒組斷推了答產(chǎn)2傍:卡因?qū)m為行軸意承貢的黨潤(rùn)萍滑哪不扣足答茄3淋:洽因末為臉潤(rùn)堅(jiān)滑噸幫敘浦譯失借靈秋了答掙4把:絕因芹為垃幫另浦僵的錘輪塌軸任耗肅損飾了1燃38怒D5摸W蠢h比y範(fàn)承例睡:算為籃何昆停肥機(jī)問(wèn)槍1沙:條為狹什跳麼的機(jī)徑器掙停乞了惡?問(wèn)太2慨:損為注什鍬麼予機(jī)絡(luò)器映會(huì)賭超警載眨?問(wèn)雹3蜂:煎為西什狐麼誘軸傳承編會(huì)洲潤(rùn)鑄滑手不由足帝?問(wèn)序4肅:毯為萌什轎麼殿潤(rùn)槐滑史幫情浦究會(huì)梅失稿靈獸?問(wèn)碼5鄭:包為敢什賓麼崖潤(rùn)菠滑逃幫其浦紀(jì)的藍(lán)輪視軸獻(xiàn)會(huì)嫂耗德?lián)p打?答率1唉:都因修為膝機(jī)題器紹超扒載襖,牲保攜險(xiǎn)凝絲久燒背斷桑了答糟2杜:牽因轉(zhuǎn)為狂軸功承笛的援潤(rùn)挨滑吧不塔足答蹈3咱:誦因呢為恐潤(rùn)配滑旱幫據(jù)浦妥失懂靈銀了答籮4凝:位因摔為知幫危浦圍的夠輪災(zāi)軸屯耗躲損論了答述5面:汁因湖為順雜紐奉質(zhì)躍跑小到戶裡輪面陪去破了1語(yǔ)48親D5鎮(zhèn)W舟h宵y的明分狠佈牲層寄次現(xiàn)塔在看膨得待到偽的煎,謎可相感揚(yáng)覺(jué)剩,仍可除測(cè)趙量問(wèn)料題緊嚼急叉處壞理一繁次陽(yáng)因(膛近燙因面)治粗標(biāo)驢對(duì)杜策(孩暫塞時(shí)勁)n毫次部因(蛾遠(yuǎn)吉因折)治冰本察對(duì)見(jiàn)策(充永農(nóng)久耍)真因真因真因真因真因w蒼h六ywhywhywhywhy過(guò)叮去現(xiàn)象改讓善葉行訊動(dòng)防池呆忘設(shè)常計(jì)為敗什逼麼辨機(jī)鑒器埋停保了宿?為忌什筆麼盲機(jī)占器徒會(huì)蜜超還載靈?為駝什屠麼艦軸稀承崖會(huì)閉潤(rùn)紀(jì)滑舍不杜足卷?為餅什男麼腐潤(rùn)今滑祝幫兇浦漲會(huì)窄失鄉(xiāng)豐靈碌?為眠什僅麼腹?jié)櫝龌驇退炙５妮喭лS訪會(huì)薦耗挑損眾?方趣法丈與琴技除巧1禮58銹D壹尚.脂問(wèn)憲題綠篇問(wèn)贏題膨方托法脊與允技浪巧方判法徑與濫技和巧何乳謂免方暈法何寨謂撐技栗巧透任過(guò)景某點(diǎn)些碎過(guò)池程氏/未程田序搖/央做買(mǎi)法活而悟達(dá)冒到渾某種些金目坦的蓋.適吃當(dāng)著的寶方膊法拌應(yīng)斥用甚或浸方份法驕的勢(shì)使伶用狹條朽件仇改菠良澡而達(dá)搬到唇更議佳館的痕效攏果巧.1錄68低D壹罷.熱問(wèn)繳題水篇問(wèn)仍題按解受決媽過(guò)零程*演解其決買(mǎi)問(wèn)張題敬的座一生些崇基鞋本闊過(guò)康程屯/順程萍序切/渣做騎法了烏解暴問(wèn)痕題收乳集準(zhǔn)數(shù)段據(jù)驗(yàn)效証勺問(wèn)奴題分碌析嗚數(shù)厚據(jù)找朗尋相原秒因躍/壤因谷子實(shí)儀驗(yàn)近驗(yàn)駝証找繪出怒原貧因?qū)ど偾蠡瑢?duì)原策及找弱出疼原斜因效慚果嚼確金認(rèn)1西78拴D壹萌.奧問(wèn)回題舅篇問(wèn)槳題惠解纏決悄常公見(jiàn)霸手姿法?？耙?jiàn)辣的鬧方攜法防詢錯(cuò)胖法P連r舟o鞭c較e充s有s斃M黎o全d鞠e丙lD掃O慨E8槐D相德關(guān)撓知忙識(shí)統(tǒng)脊計(jì)穴技辱術(shù)Q漆C盾七塌大跳手虧法經(jīng)忠驗(yàn)進(jìn)法1烈88掀D貳磨8敞D獨(dú)篇8勤D弟來(lái)暢源照及烈特駱點(diǎn)8雅D最籮早飛系鑼美肝國(guó)葛福鼠特拋汽援車(chē)你公輔司頌遇板到馳不哲知梨道亮真闊正宜肇噸因(蔑R增O甲O堪T蔥C且A茶U灣S燃E蝕)管的扯問(wèn)騙題累時(shí)薪用怎來(lái)區(qū)解拼決年問(wèn)相題鹽的塊一紫種飄方么法船。8華D原抽文及為裂“幣T椅e伙a唇m符O鴿r是i侮e比n盒t界e水d怠P呆r端o系b述l昏e梯m黑S損o材l賊v舌i眼n膛g茄”難(銀簡(jiǎn)區(qū)稱(chēng)致“挖T噸O晌P洞S帆”悼)﹐臘意片思貧是以停團(tuán)級(jí)隊(duì)若方板式貨解找決弊問(wèn)寨題敵。1戒98棍D貳醉8召D襯篇正什叛么尖是貴8原D8攤D雜:包村涵晶八旗個(gè)床“喇D歪i都s宿c伯i詳p磨l驕i全n晴e悄s宗此礦八寬個(gè)柱“鏡D寨i歲s淡c務(wù)i興p冊(cè)l賽i意n杜e煮s電”倦,黑邏序輯業(yè)嚴(yán)蘋(píng)密悠﹑謙結(jié)惑構(gòu)碼嚴(yán)烘禁些﹐煤不狼僅濟(jì)是米一萄種的很蒸好建的潑處券理凈問(wèn)鵝題竄結(jié)只果勻報(bào)憤告白格輛式疫﹐絹同養(yǎng)時(shí)鋼也畫(huà)是固一謀種籌很悠好苦的梳處貸理睡問(wèn)糾題取的破思吧維臺(tái)方耗式與﹐沫所蠶以貝后毯來(lái)羅異理化卻為蹲“項(xiàng)8警D辛”罪這謊個(gè)四名釋稱(chēng).U然s汗e鉤T缺e芝a攝m肅A主p乖p葵r桶o汁a粒c頑h甩:渴利挑用蠅團(tuán)神隊(duì)啊方厚式去運(yùn)朽作D納e負(fù)s嬌c艦r婚i隊(duì)b幣e紀(jì)t牙h筍e驕P突r懂o紡b巡壽l宅e就m劈燕:員描屑述鬼問(wèn)獻(xiàn)題認(rèn):I衫m(xù)公p孫l扭e按m絲式e垮n忌t阿a殺n帥d劈燕V喚e塔r警i魂f社y回I矮n童t宣e灰r咸i陡m繩(善C問(wèn)o講n彩t傅a潛i控n吧m校e駐n姿t便)胡A籠c約t磁i蹈o派n健s兇:趁實(shí)練施議與膏確混認(rèn)妻預(yù)攪訂京的偉(忌遏悶阻索)羞對(duì)咸策D江e宣f食i隙n林e怕a還n尖d院V寶e緞r撐i辮f際y最R套o(hù)遵o攝t真C嫂a洋u點(diǎn)s污e崖:炸定鍵義沾並繡確牌認(rèn)見(jiàn)真肅正結(jié)的居要桑因V間e愉r管i或f騙y屆C夕o浸r屬r咽e答c燥t腸i今v羞e蟻A雷c泰t付i松o綁n證:草確弟認(rèn)租矯臥正魔措覆施I馬m粘p露l伐e閣m伸e篇n稀t距P進(jìn)e怎r勸m梨a太n琴e有n供t欺C嘆o稱(chēng)r慣r遼e由c士t及i展v謊e井A呆c說(shuō)t愛(ài)i浩o覆n鞋s究:斗實(shí)仰施需永擦久肝矯繩正奏措多施P伙r摟e匠v斑e傍n概t門(mén)R欠e瘡c燈u早r抓r鵝e催n起c舊e臘:公避果免薯不弄良昆再兔現(xiàn)C氏o鍬n怖g安r鋤a膚t分u撲l憑a堵t舍e蘇Y菊o技u燙r榆T重e電a廉m誕:煮恭弓賀濾你倉(cāng)的遺團(tuán)嚴(yán)隊(duì)2制08灶D貳息8紫D繭篇8洲-逝D率基肅本假原岡則成要立威專(zhuān)臟案驗(yàn)小糧組問(wèn)焰題狗之給說(shuō)肯細(xì)拿描害述臨商時(shí)端對(duì)舌策根踏本點(diǎn)原翻因矯牧正既措歡施效剩果時(shí)確莊認(rèn)防溝止誓再絹發(fā)感措繼施感深謝何小摸組2層18欺D貳尿8敞D病篇8造D床流絮程小涂組譽(yù)組密成問(wèn)睡題撿說(shuō)遺明根沾本總原丈因臨涌時(shí)讀措辜施長(zhǎng)狐遠(yuǎn)哲糾手正床措蛙施審驗(yàn)核家數(shù)桑據(jù)霸以逆確體保兆糾貌正朝措樓施擠的羊效排用採(cǎi)淚取睬預(yù)壯防斃措家施鏟以撿防獅止開(kāi)問(wèn)餓題縮慧再荒發(fā)序生嘉駁許胞小例組2守28繁D貳楚8犯D希篇提鉛交朽8疼D等報(bào)扭告比時(shí)光間滅要敞求:一宮般休要?jiǎng)∏?較1經(jīng))在姿發(fā)喇現(xiàn)艱問(wèn)延題抱的2患4小魯時(shí)樸內(nèi),提臉交餃包估含鼓所注採(cǎi)疤取瓶的曲暫狐時(shí)害措速施勿描甩述勒的8鑰D報(bào)灑告.販(粱2圾)在靈發(fā)陵現(xiàn)賭問(wèn)攀題陰的7棵2小蕩時(shí)腎內(nèi),提乎交濃包罰含貧問(wèn)語(yǔ)題昆發(fā)栗生預(yù)原漲因淹的嶄初謀步朽分志析稈的8畝D報(bào)梢告.特帥殊符要炒求叮:根捧據(jù)腦客彎戶幸要挖求彈而里定2藏38差D貳擺8雙D鋪篇D蝦4禮-燃根換本護(hù)原董因扯常柄用振工宋具會(huì)(五村個(gè)W失h邊y案蛋例)舉驅(qū)例爺來(lái)吐說(shuō)濁,借假樣設(shè)燃你夏看織到爐一罵個(gè)鵲工農(nóng)人撫,感正叛將魔鐵勾屑汪噴些在叼機(jī)搖器產(chǎn)之豈間眉的忙通撕道取地慨面類(lèi)上腳.你眨問(wèn)練:“為障何良你棗將嘉鐵倘屑弟?chē)姺诎璧乜嗝婷股铣?”他波答翻:“因嚼為吃地碗面眉有紀(jì)點(diǎn)尾滑次,饅不周安抵全拍.”你池問(wèn)饒:“為譯甚案麼欲會(huì)肉滑映,弓不送安燭全”他忌答伶:“因競(jìng)為肉那陳兒莫有患油高漬竿.”你擔(dān)問(wèn)嫁:“為肺甚繞麼孤會(huì)執(zhí)有仇油味漬龍?”他晚答游:“因甲為屈機(jī)乎器般在五滴膠油攜.”你明問(wèn)葵:“為悟甚鈴麼靈會(huì)衰滴喜油猜?”他洪答笛:“因俊為幼油栗是歪從怎聯(lián)咬結(jié)耗器蜓泄娘漏照出機(jī)來(lái)予的阿.”你距問(wèn)夠:“為見(jiàn)甚師麼唇會(huì)講泄涼漏齊?”他道答狂:“因后為找聯(lián)球結(jié)臭器貝內(nèi)躁的閣橡秤膠順油你封臭已逼經(jīng)稈磨靠損搬了素.”如秤此符例柄所港示筐,酒經(jīng)仿常到地叉利豪用闊問(wèn)勁5飾次批為大甚麻麼劣,蔑就老可確以陸確山認(rèn)妖出凍問(wèn)揉題托的圍原銜因搜以芒及柳採(cǎi)總?cè)?dān)對(duì)痛策擾.2后48掌D三荒客困訴巷篇重回大辣抱蜜怨普之潤(rùn)處塔理步足驟賺一北:直明接藏趕窮到哄現(xiàn)腰場(chǎng)萍,溜或輝掌宰握貝現(xiàn)儉場(chǎng)稀之導(dǎo)情顯事棉,牌不峰要佳慌賽張充蠻分淡了邊解罪對(duì)甲方饑的棉意鉗見(jiàn)膛或頁(yè)感連受確制認(rèn)材事膚實(shí)與嘗有行關(guān)誘人耳員爛(某K麻e消y熊m候a棟n除)脫仔懇細(xì)放商獲討抓鋤住及對(duì)嘗方議的貓目狀的晨與纏期繼望問(wèn)挺題女點(diǎn)嶺是橫什用麼2塔58夠D8幸D2包6三殊客冷訴圍篇器重竭大寒抱蜂怨遮之搶處苗理步中驟堪三旬:久於幣現(xiàn)死場(chǎng)誰(shuí),千以現(xiàn)喜物掌燃握餅事富實(shí)碧正拆確貢的滾對(duì)卡策距是賺由冰現(xiàn)導(dǎo)物油出飼發(fā)河的照或相做水抱賓怨暢速灣報(bào)探態(tài)求當(dāng)原俯因捆(屆S客p離e行c客.掩,容T蒸o堪l(fā)物e甘r岔a迎n肝c敞e縮慧,謀P哨r患o(jì)酬c俊e間s蹄s煎,保E嚇q顧u專(zhuān)i犯p浙m域e陽(yáng)n賀t師…妹)打旺聽(tīng)郊事址故拌狀黑況房誠(chéng)以漂採(cǎi)綢聽(tīng)蜓證丙據(jù)泛(有L來(lái)i繭s乎t腹e為n撫,盜W閱a姓t駐c稱(chēng)h惱a唉n擇d緊f留i虛n框d穿F蛇a蠅c嚇t表s大)在費(fèi)現(xiàn)激場(chǎng)涼安晃排治因透應(yīng)想措厚施把(弓S蠅h薪o店r抖t羽t頓e咳r罩m赴a兇n萄d洲l磨o謎n逢g勾t鼻e循r受m厲S涌o匯l肆u鄭t楊i萄o申n路)儘予可巾能旱趕努快侵處羞理恥(捉B拋e基a導(dǎo)c縫t乏i口v伍e預(yù))2粥78黃D三傍客旗訴肉篇理重春大半抱棒怨草之攀處所理步眼驟爬四閘:醋與選客甚戶述之勞協(xié)輛商牛處時(shí)理狗與斷對(duì)板策是公否猜由盤(pán)自乳己修一律個(gè)鮮人森來(lái)鈴做啊(規(guī)P爪e石r格s欺o超n越a投l傍l蚊y企o壞r饅T姿e誼a靜m兵w斧o亞r弊k夫)是印否躲需朵要擱別敵人豎的催支傘援斧(府O繩t鏡h避e漆r錢(qián)b白a掉c念k綁u銜p源s湊o藍(lán)l鋒u雅t挑i偽o推n鑼)是財(cái)否谷需莊上療級(jí)左的書(shū)確屬認(rèn)懂與之承相認(rèn)珠(榆A聾p碰p詢r(jià)攪o艷v犁e餅d斤t屆h偉e猾n絕r熱e化l哀e獵a隱s探e隱d控)處曠理慕的透時(shí)心效穩(wěn)(串T膀i那m磨e汁b抽o碑u專(zhuān)n寺d旨e腸d勁)不聚逃膏避慎責(zé)磚任急(念A(yù)血l差l躁o什w丑m狗i繳s袋t庸a粘k獨(dú)e懇)向疤公排司助內(nèi)耽外婚相黨關(guān)茂之浩部侮門(mén)蒜聯(lián)士絡(luò)型(劈燕N燃o(jì)轉(zhuǎn)t灶i轉(zhuǎn)c留e鐮t邊o授a率l男l(wèi)惱r礎(chǔ)e咬s瞎p劣o候n西s殲i漂b盾l黎e釣u籌n泳i凝t術(shù)s需a寨n猾d沃p腿e俘r牙s熄o公n杜s焰)現(xiàn)煎物舊與誰(shuí)記荷錄裳送擇給只相請(qǐng)關(guān)姑部減門(mén)減(畝C男A律R云a獻(xiàn)n關(guān)d闊p切r么o企b貨l揪e悲m誕l扔o渾g史f暈i殃l債i品n當(dāng)g痛)2擱88院D三牧客糖訴峰篇若首抱般怨圣處袍理鏟有殊可臟能殼擴(kuò)松大誰(shuí)或眾需毛延注長(zhǎng)眠時(shí)負(fù)…慚,舍請(qǐng)儀發(fā)汪揮娘企寸業(yè)朵真勁正床的蟲(chóng)精馳神經(jīng)游營(yíng)閥階勉層脾者驗(yàn)親徐自熊到孤現(xiàn)叼場(chǎng)何,屠別缺完笛全咽委個(gè)給典擔(dān)宴任燭者不貨逃矛避培困城難康,泄別圣使粗對(duì)織方喘懷愿疑授企告業(yè)稀的蛋誠(chéng)抵意互捕相黃的降聯(lián)微絡(luò)滔,木報(bào)焦告懷要世密命切攔緊娛密將漿預(yù)猶測(cè)捧看暑法鋤說(shuō)敲明準(zhǔn)狼備治替厚代帽品食/偽方腳案決畜定蜂最偷終雁之萌抱占怨筑負(fù)誕責(zé)威人結(jié)鮮合踐整董體釋力嫌量將揪抱脫怨菜處渠理谷品張指籍定座為斑特互急樸品投逼入翻設(shè)捧計(jì)踢技級(jí)術(shù)升,近資啦材失,型生購(gòu)產(chǎn)接部汗門(mén)敲的伙專(zhuān)尸家一軋小蠟時(shí)茄也恐好營(yíng),超趕碰快準(zhǔn)修與復(fù)2聚98悠D三喉客稼訴飛篇賓重植大血抱冰怨悔處登理躲後長(zhǎng),焦一視些凳採(cǎi)粥取延轉(zhuǎn)均禍捧為奔福由的奪措紛施別綱將圣暫眾時(shí)逝的鎖處而理秋作蹦為畝結(jié)廟束第臣二厲次涼的膜對(duì)予策蘆失悶效級(jí)是肥不聯(lián)允到許決的先蒙將添對(duì)愁策窄除夠告驗(yàn)知幻玉苦魂主別術(shù)忘聽(tīng)記漿對(duì)督其繭他塵使真用鳴者駝之局對(duì)雅策將萍處呆理列的貪內(nèi)圍容漫聯(lián)僵絡(luò)悲顧便客崗與暫其應(yīng)他恢用罵戶秋之臟代蔑理的商事麻後恰之批關(guān)領(lǐng)照洲要迅確醒實(shí)苦至主冤是姨否軟滿反意尾,拉加銷(xiāo)以套調(diào)質(zhì)查茅(霸電就話刃,演訪拖問(wèn)花,圖信扛函歷等岔…饞)打氣破睜同際業(yè)負(fù)之紫不彎利紐奉宣知傳寄此出內(nèi)致陽(yáng)歉蘿函答即錯(cuò)對(duì)挖策據(jù)內(nèi)雜容3閑08塑D三旗客料訴樂(lè)篇重克大摔抱弟怨屯處舞理救後魔,脂一順些援採(cǎi)新取摟轉(zhuǎn)城禍格為爪福具的抬措值施以笛妥民善問(wèn)的仍服睛務(wù)潤(rùn),賞使康對(duì)邁方猶心陣服胃口禁服抱碧怨朗發(fā)禮生喚前仔修因復(fù)艱是妥當(dāng)巡壽然熱的亦事若犬以柏金疼錢(qián)濤,矮不激如遙以汽心稍來(lái)逮服險(xiǎn)務(wù)熄,撓額腫外徐服蒸務(wù)慘是碧永祥遠(yuǎn)閘有卵必犧要酷的指捷示削未慈來(lái)峽若房誠(chéng)再恢有像類(lèi)酸似疼之壇抱撈怨衛(wèi)發(fā)繁生呆時(shí)失之團(tuán)處勻理壁方筑法時(shí)偶常瞞點(diǎn)緣瑞檢圓,修報(bào)脂告英有母無(wú)已異倘狀經(jīng)治費(fèi)白負(fù)吧擔(dān)早要耀公穿平俱,懲不德要馬貪裳小姨便怖宜3床18主D三庭客棒訴畜篇抱麻怨羞處嚴(yán)理書(shū)之緊總碎結(jié)褲事臂項(xiàng)剪要異落吐實(shí)為瞇避悔免缺同薦樣甘的稻抱杠怨辨再標(biāo)發(fā)君生舞,歸請(qǐng)真確煎認(rèn)對(duì)喬策畢品茄之頁(yè)標(biāo)淘示舊是術(shù)否項(xiàng)妥埋當(dāng)回烘收跑品雙之旅處葉置蓬是塘否域圓遣滿奏處磁理完指成邊的戴抱通怨蘿改移善見(jiàn)對(duì)掀策林是掠否駝建燥檔設(shè)讀計(jì)溫圖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