企業(yè)資源計劃-ERP課件

EnterpriseResourcePlanningE.R.PSystemsEnterpriseResourcePlanningE.CourseObjectivesIntroduceyoutoERPsystemsandIdentifykeycomponents

UnderstandbusinessprocessissuesandimplementationconcernsrelatedtoERPsystemsDevelopastrategyforintroducingERPandelectroniccommerceintoyourorganization

UnderstandbasiccomponentsofanintegratedERPsystemincludingtypesofproducts,functionality,Understandandexplainnewerbusinessconceptssuchase-commerce,B2B,B2C,CRMetcProjectManagement

CourseObjectivesIntroduceyouIntroductiontoERPSystemsBusinessOrganisationandFunction

TheEvolutionofInformationSystems(ERP)

DefinitionandDescriptionofERP(Types)

BenefitsofERPSystems

IntroductiontoERPSystemsBusinessOrganisationandFunctionBusinessOrganisationandFuncBusinessFunctionsACCOUNTINGANDFINANCEMARKETINGANDSALESHUMANRESOURCESPRODUCTIONANDMATERIALSMANAGEMENTBusinessFunctionsACCOUNTIBusinessFunction–Accounting&FinanceVendorpaymentsReceiptingofcashfromcustomersAccountsreceivablefunctionRecordingofrawmaterialspurchasesRecordingofSalesGeneratingfinancialsstatementsAssetregistermaintenanceBusinessFunction–AccountingBusinessFunction–HumanResourceOrganisationDevelopmentPerformanceManagementTrainingHRInformationSystems-Payroll-PersonnelAdministrationEmployeeSelfServiceHRCommunicationLabourRelationsEmployeeAssistanceProgrammesBusinessFunction–HumanResoBusinessFunction–Prod&MaterialsMgmtMakingtheproductPurchasingrawmaterialsformakingtheproductProductionplanningusedtodevelopordersforrawmaterialsRawmaterialordersarebasedontheproductionplans,sothatsufficientrawmaterialsareavailabletosupporttheproductionplan,butexcessiveinventorythatmightspoilisnotcarriedInventorymanagementBusinessFunction–Prod&MatBusinessFunction–MarketingandSalesDevelopingproductsDeterminingpricingPromotingproductstocustomersTakingcustomerordersCreatesalesforecastsMarketresearchinrelationtoproductsBusinessFunction–MarketingTheEvolutionofInformationSystems(ERP)TheEvolutionofInformationSDefinitionandDescriptionofERP(Types)DefinitionandDescriptionofERPSystemsEarly1990sfirstfullyintegratedsoftwaresystemCurrentERPsystemsevolvedasaresultofdevelopmentofhardwareandsoftwaretechnologyneededtosupportsystemsDevelopmentsofvisionofintegratedsystemsReleaseofpersonalproductivitysoftware(word-processing)1979Introductionoffirstspreadsheetsoftware(complexbusinessanalysiswithoutprogramming)henceneedtoconnectindividualusers’PCsTelecommunicationsallowedsharingofdata(servertoclient)ERPbeganonafactoryfloor(inventorytrackingsystem–MaterialsRequirementsPlanning)ERPSystemsEarly1990sfirstERPSystemsAnERPsystemisdefinedbyMarkusetal.(2000:245)asasoftwarepackagewhichmakespossiblethesharingofbusinessinformationstoredonacommondatabaseamongtargetedbusinessunitsintheentireorganisation.EnterpriseResourcePlanningisawayofmakinginternalprocessesinanorganisationtoworkinharmony.InanERPsoftwareallcomponentsofanorganisationfunctionsaresupportedthereforedataorinformationissharedacrosstheentireorganisation.ThepurposeservedbyanERPsystemisoforganising,codifyingandstandardisationofthebusinessprocessesandinformationordata.FurthermoreERPsystemsprovideanenterprisewithacommonlanguageandacommonpoolofdata(Norrisetal.2000:12-13;AdamandO’Doherty,2000:306)ERPSystemsAnERPsystemisdOverviewofmajorERPsystemsORACLEJDEDWARDBAANSAPPEOPLESOFT TELECOMMUNICATION FMCG FINANCIALSERVICES NGOs MANUFACTURINGUTILITIESTHEPUBLICSECTOROverviewofmajorERPsystemsOWhatDoes“SAP”StandFor?SystemsApplicationsandProductsinDataProcessingWhatDoes“SAP”StandFor?SystSAPFoundedin1972BasedinWalldorf,GermanyWorld′slargestinter-enterprisesoftwarecompanyThirdlargestindependentsoftwaresupplier13,000+customersin120+countriesEmploysaworkforceofover22,900(June‘00)Officesinmorethan50countriesSAPFoundedin1972WhatSAPIsandIsNotSAPIs...JustsoftwareVeryflexible(toapoint)Verycomplicated,butfairlyeasytolearnVeryhighquality,industrialstrengthproductAsetofbusinessprocessesAdatamodelThe“PosterChild”forscopecreepSAPIsNot...THEanswerThestrategicoroperationalvisionAsubstituteforgoodplanningConducivetoalooseprojectapproachInstalledviaA:\SETUPSuccessfulwithoutextensiveuserinvolvementWhatSAPIsandIsNotSAPIs..ERPSystemsoverviewORACLEPEOPLESOFTJ.D.EdwardsBAANERPSystemsoverviewORACLEOverviewofOracleOverviewofOracleOverviewPeopleSoftOverviewPeopleSoftOverviewJ.D.Edwards

NowpartofPeopleSoftOverviewJ.D.Edwards

NowparOverviewBAAN

OverviewBAANBenefitsofERPsystemsBenefitsofERPsystemsModulesandOrganisationalStructures

IntroductiontoSAPR/3

-theSystemModulesandOrganisationalStrR/3FIFinancialAccountingCOControllingPSProjectSystemWFWorkflowISIndustrySolutionsHRHumanResourcesMMMaterialsMgmt.SDSales&DistributionPPProductionPlanningQMQualityMgmt.PMPlant

MaintenanceSMServiceMgmt.IntegratedSolutionClient/ServerOpenSystemsECEnterpriseControllingAAAssetAccountingBWBusinessWarehouseIntroductiontoSAPR/3-theSystemTheR/3SystemOver1000predefinedtransactionsPossibilityof30differentlanguages14differentmodulesR/3FICOPSWFISHRMMSDPPQMPMSMIntFICOAMECPSFIFinancialAccountingCOControllingPSProjectSystemECEnterpriseControllingAAAssetAccountingR/3FinancialApplicationsGeneralledgerAccountsReceivable/

PayableSpecialLedgersFixedAssetAccountingOverheadManagementActivityBasedCostingProductCostAccountingProfitabilityAnalysisInvestmentPlanning/Budgeting/ControllingDepreciationForecast/Simulation/CalculationExecutiveInformation

SystemProfitCenterAccountingWorkBreakdownStructureCostsandbudgetingTimeschedulingOrdersintheprojectFICOAMECPSFICOPSECAAR/3FinancSDMMPPBWR/3LogisticsApplications(1/2)SalesPromotion/Sales

ActivitiesInquiries/Quotations/OrderContractsandschedulingagreementsShipping/Transportation/ForeigntradeBillingMaterialsrequirementsplanningPurchasingGoodsmovementInvoiceverificationInventorymanagementSimulation/CalculationSales/ProductionplanningMaterialrequirements

planningForecastingCapacityplanningShopFloorInformation

SystemManagementreportingDatacollectionfromvarioussourcesstoredinacentralrepository“SliceandDice”BWBusinessWarehouseMMMaterialsMgmt.SDSales&DistributionPPProductionPlanningSDMMPPBWR/3LogisticsApplicatSMQMPMHRR/3LogisticsApplications(2/2)

R/3HumanResourcesServiceplanningProcessingserviceordersServiceInformation

SystemQualityplanningQualityinspectionQualityManagementInformationSystemMaintenanceplanningProcessingmaintenanceordersMaintenanceInformationSystemRecruitmentmanagementPersonnelCapacityandShiftPlanningPayrollaccountingHRHumanResourcesQMQualityMgmt.PMPlant

MaintenanceSMServiceMgmt.SMQMPMHRR/3LogisticsApplicatBenefitsandConstraintsofSAPR/3BenefitsCommonalityIntegrationFlexibilityWorldwideusageReal-timeprocessingConstraintsQualityofMasterDatadrivesintegrityoftransactionaldataBenefitsandConstraintsofSASAPStrengthsTightlyintegratedsoftwarearchitectureMulti-nationalandmulti-sitesupportEaseofuseandproductfunctionalityClient/servertechnologyReal-timeinformationSAPStrengthsTightlyintegrateOverviewOracleOverviewOracleKeyFeaturesofSAPKeyFeaturesofSAPEnterpriseResourcePlanningE.R.PSystemsEnterpriseResourcePlanningE.CourseObjectivesIntroduceyoutoERPsystemsandIdentifykeycomponents

UnderstandbusinessprocessissuesandimplementationconcernsrelatedtoERPsystemsDevelopastrategyforintroducingERPandelectroniccommerceintoyourorganization

UnderstandbasiccomponentsofanintegratedERPsystemincludingtypesofproducts,functionality,Understandandexplainnewerbusinessconceptssuchase-commerce,B2B,B2C,CRMetcProjectManagement

CourseObjectivesIntroduceyouIntroductiontoERPSystemsBusinessOrganisationandFunction

TheEvolutionofInformationSystems(ERP)

DefinitionandDescriptionofERP(Types)

BenefitsofERPSystems

IntroductiontoERPSystemsBusinessOrganisationandFunctionBusinessOrganisationandFuncBusinessFunctionsACCOUNTINGANDFINANCEMARKETINGANDSALESHUMANRESOURCESPRODUCTIONANDMATERIALSMANAGEMENTBusinessFunctionsACCOUNTIBusinessFunction–Accounting&FinanceVendorpaymentsReceiptingofcashfromcustomersAccountsreceivablefunctionRecordingofrawmaterialspurchasesRecordingofSalesGeneratingfinancialsstatementsAssetregistermaintenanceBusinessFunction–AccountingBusinessFunction–HumanResourceOrganisationDevelopmentPerformanceManagementTrainingHRInformationSystems-Payroll-PersonnelAdministrationEmployeeSelfServiceHRCommunicationLabourRelationsEmployeeAssistanceProgrammesBusinessFunction–HumanResoBusinessFunction–Prod&MaterialsMgmtMakingtheproductPurchasingrawmaterialsformakingtheproductProductionplanningusedtodevelopordersforrawmaterialsRawmaterialordersarebasedontheproductionplans,sothatsufficientrawmaterialsareavailabletosupporttheproductionplan,butexcessiveinventorythatmightspoilisnotcarriedInventorymanagementBusinessFunction–Prod&MatBusinessFunction–MarketingandSalesDevelopingproductsDeterminingpricingPromotingproductstocustomersTakingcustomerordersCreatesalesforecastsMarketresearchinrelationtoproductsBusinessFunction–MarketingTheEvolutionofInformationSystems(ERP)TheEvolutionofInformationSDefinitionandDescriptionofERP(Types)DefinitionandDescriptionofERPSystemsEarly1990sfirstfullyintegratedsoftwaresystemCurrentERPsystemsevolvedasaresultofdevelopmentofhardwareandsoftwaretechnologyneededtosupportsystemsDevelopmentsofvisionofintegratedsystemsReleaseofpersonalproductivitysoftware(word-processing)1979Introductionoffirstspreadsheetsoftware(complexbusinessanalysiswithoutprogramming)henceneedtoconnectindividualusers’PCsTelecommunicationsallowedsharingofdata(servertoclient)ERPbeganonafactoryfloor(inventorytrackingsystem–MaterialsRequirementsPlanning)ERPSystemsEarly1990sfirstERPSystemsAnERPsystemisdefinedbyMarkusetal.(2000:245)asasoftwarepackagewhichmakespossiblethesharingofbusinessinformationstoredonacommondatabaseamongtargetedbusinessunitsintheentireorganisation.EnterpriseResourcePlanningisawayofmakinginternalprocessesinanorganisationtoworkinharmony.InanERPsoftwareallcomponentsofanorganisationfunctionsaresupportedthereforedataorinformationissharedacrosstheentireorganisation.ThepurposeservedbyanERPsystemisoforganising,codifyingandstandardisationofthebusinessprocessesandinformationordata.FurthermoreERPsystemsprovideanenterprisewithacommonlanguageandacommonpoolofdata(Norrisetal.2000:12-13;AdamandO’Doherty,2000:306)ERPSystemsAnERPsystemisdOverviewofmajorERPsystemsORACLEJDEDWARDBAANSAPPEOPLESOFT TELECOMMUNICATION FMCG FINANCIALSERVICES NGOs MANUFACTURINGUTILITIESTHEPUBLICSECTOROverviewofmajorERPsystemsOWhatDoes“SAP”StandFor?SystemsApplicationsandProductsinDataProcessingWhatDoes“SAP”StandFor?SystSAPFoundedin1972BasedinWalldorf,GermanyWorld′slargestinter-enterprisesoftwarecompanyThirdlargestindependentsoftwaresupplier13,000+customersin120+countriesEmploysaworkforceofover22,900(June‘00)Officesinmorethan50countriesSAPFoundedin1972WhatSAPIsandIsNotSAPIs...JustsoftwareVeryflexible(toapoint)Verycomplicated,butfairlyeasytolearnVeryhighquality,industrialstrengthproductAsetofbusinessprocessesAdatamodelThe“PosterChild”forscopecreepSAPIsNot...THEanswerThestrategicoroperationalvisionAsubstituteforgoodplanningConducivetoalooseprojectapproachInstalledviaA:\SETUPSuccessfulwithoutextensiveuserinvolvementWhatSAPIsandIsNotSAPIs..ERPSystemsoverviewORACLEPEOPLESOFTJ.D.EdwardsBAANERPSystemsoverviewORACLEOverviewofOracleOverviewofOracleOverviewPeopleSoftOverviewPeopleSoftOverviewJ.D.Edwards

NowpartofPeopleSoftOverviewJ.D.Edwards

NowparOverviewBAAN

OverviewBAANBenefitsofERPsystemsBenefitsofERPsystemsModulesandOrganisationalStructures

IntroductiontoSAPR/3

-theSystemModulesandOrganisationalStrR/3FIFinancialAccountingCOControllingPSProjectSystemWFWorkflowISIndustrySolutionsHRHumanResourcesMMMaterialsMgmt.SDSales&DistributionPPProductionPlanningQMQualityMgmt.PMPlant

MaintenanceSMServiceMgmt.IntegratedSolutionClient/ServerOpenSystemsECEnterpriseControllingAAAssetAccountingBWBusinessWarehouseIntroductiontoSAPR/3-theSystemTheR/3SystemOver1000predefinedtransactionsPossibilityof30differentlanguages14differentmodulesR/3FICOPSWFISHRMMSDPPQMPMSMIntFICOAMECPSFIFinancialAccountingCOControllingPSProjectSystemECEnterpriseControllingAAAssetAccountingR/3FinancialApplicationsGeneralledgerAccountsReceivable/

PayableSpecialLedgersFixedAssetAccountingOverheadManagementActivityBasedCostingProductCostAccountingProfitabilityAnalysisInvestmentPlanning/Budgeting/ControllingDepreciationForecast/Simulation/CalculationExecutiveInformation

SystemProfitCenterAccountingWorkBreakdownStructureCostsandbudgetingTimeschedulingOrdersintheprojectFICOAMECPSFICOPSECAAR/3FinancSDMMPPBWR/3LogisticsApplications(1/2)