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1、 Hotel reservation Team members:LileiA:Hello, this is Nantian Hotel. Can I help you? B:Yes,Id like to book a double room from October 1th to 7th.A: OK, please wait a moment, let me check the room on my computer. Well, one standard double room in 6th floor and the number is 612.B:Thanks ,how much doe

2、s it cost?A:That is 1000 RMB. B:Dont your hotel have discount?A:Im terrible sorry, sir. B:OK,that is alright.A: Thank you for your understanding, could you tell me your name please, sir?B: Yes , my name is LiuXiang.A: Mr.Liu , may I have your phone number ,please?B: Yes , the number is

3、A:OK,thanks. Its a great honour for us to serve for you and we are all waitting for your arrival.B:Thank you very much. Byebye . A:Byebye.C:Good morning. Welcome to our hotel,madam. What can I do for you?D:Glad to meet you. My husband booked a double room here yesterday.C:Well,Can you tell me what s

4、 your husband s name,madam?D:My husband is liuXiang, he is a bit busy right now. He will come over later.C:Well,madam .Please tell me your room number.D:Our room number is 612.C:Ok, let me check it for you. Yes, Mr. Liu reserved a room here。D: Yes,thank you. C:Not at all. Do you have any baggage in the trunk,madam?D:Yes,thats all.C: May I help you with your suitcases, madam? D: Thank you. C:This way, please. Its slippery, please mind your step. D:OK, thanks for reminding

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