Unit1Introductiontothesecretarialprofession

1、商務(wù)英語(yǔ)實(shí)務(wù)商務(wù)英語(yǔ)實(shí)務(wù) Unit1IntroductiontothesecretarialprofessionIntroduction of the CourseTeaching Arrangement:nChapter One 商務(wù)秘書(shū)實(shí)務(wù)商務(wù)秘書(shū)實(shí)務(wù)（5*2） Corporate Secretarial PracticenChapter Two 商務(wù)交際商務(wù)交際（4*2 ） Business CommunicationnChapter Three 外事實(shí)務(wù)外事實(shí)務(wù)（3*2） Practice in Foreign AffairsnChapter Four 外貿(mào)函電外貿(mào)函電（3*2） Fo

2、reign Trade LettersUnit1IntroductiontothesecretarialprofessionTeaching Materials :n全書(shū)按照秘書(shū)工作的實(shí)際情況，分為5個(gè)模塊18章，另加一個(gè)附錄，使用淺顯、地道的英語(yǔ)，教授給學(xué)生. n商務(wù)交際本書(shū)分八個(gè)單元分別講述了商務(wù)交際的各個(gè)環(huán)節(jié)：交際、 、演講、會(huì)展、談判、求職、客戶交際和身體語(yǔ)言交際。Unit1Introductiontothesecretarialprofession外事實(shí)務(wù)旨在培養(yǎng)外事工作第一線亟需的應(yīng)用型英語(yǔ)人才。本教材共分為十五個(gè)單元，涵蓋接待、觀光、購(gòu)物、祝詞、新聞發(fā)布會(huì)、談判、投資環(huán)境等外事接

3、待和商務(wù)活動(dòng)，覆蓋面廣，信息量大。通過(guò)學(xué)習(xí)，學(xué)生將熟悉外事接待的基本程序、禮儀及禁忌，掌握日程安排、晚會(huì)組織、談判等技能。本書(shū)介紹外貿(mào)業(yè)務(wù)進(jìn)出口流程中的主要環(huán)節(jié)：建立業(yè)務(wù)關(guān)系、資信查詢、詢盤(pán)與回復(fù)、促銷、發(fā)盤(pán)與回盤(pán)、訂購(gòu)與確認(rèn)訂購(gòu)、支付、包裝、裝運(yùn)、.Unit1IntroductiontothesecretarialprofessionTeaching Objectives:Understand the relevant thoeries or principles which the course covers Grasp some certain tactics of Business E

4、nglish PracticeMaster some terminologies related to the certain fields which the course coversTo do cases practices & simulationsUnit1Introductiontothesecretarialprofession成績(jī)構(gòu)成 General Scoresn期末成績(jī)期末成績(jī) (Final Exam) 50% 筆試試卷 50% （Papers ）n平時(shí)成績(jī)平時(shí)成績(jī) ( evaluation of process) 50% 模擬實(shí)踐 10% （final simul

5、ation） 章節(jié)書(shū)面作業(yè) 10% （assignments in units） 案例演示10%（presentations of cases） 課堂表現(xiàn)20%（presence & performances in class ）Unit1Introductiontothesecretarialprofession Chapter OneCorporate Secretarial PracticeUnit1IntroductiontothesecretarialprofessionUnit 1: Introduction to the Secretarial ProfessionLea

6、rning objectivesnThe major role and tasks of a secretarynThe changing status of a secretarys rolenThe personal qualities and skills required of a competent secretarynThe importance of forming a good working relationship with your bossnThe need to acquaint yourself with the business of your companyUn

7、it1IntroductiontothesecretarialprofessionContents in Unit1Part 1: IntroductionPart 2: TasksPart 3: Skills Part 4: Personal qualitiesPart 5: Important pointsUnit1IntroductiontothesecretarialprofessionIntroductionIntroductionUnit1IntroductiontothesecretarialprofessionGroup discussionDo you want to be

8、a secretary?Do you want to be a secretary? Why (not)?Unit1IntroductiontothesecretarialprofessionChanging office professionalsupervising other secretaries or stafftraining staffUnit1Introductiontothesecretarialprofession Typing Makes coffee and tea, sends faxes, makes copies and organizes files Organ

9、izing, supervising and training Office Professionals The face of the company Unit1IntroductiontothesecretarialprofessionSo how to make yourself A PROFESSIONAL SECRETARY?Unit1IntroductiontothesecretarialprofessionWhat is the major role of the secretary?Unit1IntroductiontothesecretarialprofessionMajor

10、 Role: The major role of a Secretary is to provide assistance to a Manager or Managers The end of Part 1Unit1IntroductiontothesecretarialprofessionTasksTasksUnit1IntroductiontothesecretarialprofessionTasks of the secretarynResearch nTypingnProducing flyersnFilingnDictaphone transcriptionnScreening t

11、elephone callsnAppointments nLiaising with clients and staff membersUnit1IntroductiontothesecretarialprofessionAny other tasks ?nAttending meetingsnTaking minutes/memosnTranslationnComposing lettersnMaking travel bookingsnSupervisingnTraining staff (including your boss)nOrdering flowers and giftsnEt

12、c.The end of Part 2Unit1IntroductiontothesecretarialprofessionSkillsSkillsUnit1IntroductiontothesecretarialprofessionSkillsImmaculate(整潔的) appearanceSolid command of Mandarin and EnglishAbility to communicate clearlyAbility to type quickly and accuratelyUnit1IntroductiontothesecretarialprofessionFam

13、iliarity with office equipment and stationeriesAbility to take instructions and carry them out under normal conditionsEfficient organization skillsThe end of Part 3Unit1IntroductiontothesecretarialprofessionPersonal qualitiesPersonal qualitiesUnit1IntroductiontothesecretarialprofessionPersonal quali

14、tiesThe end of Part 4Unit1IntroductiontothesecretarialprofessionPersonal qualitiesnAwareness and possession of solid secretarial professional ethicsnGood sense of business etiquettenPleasant demeanor and personalitynPositive attitudenBalance emotional characternCommitment to thorough and reliable pe

15、rformanceUnit1IntroductiontothesecretarialprofessionBossStaffs SecretaryexternallyinternallyUnit1IntroductiontothesecretarialprofessionImportant pointsImportant pointsUnit1IntroductiontothesecretarialprofessionPoint 1:What is of primary importanceimportance: Form a good working relationship with you

16、r BossBoss Unit1IntroductiontothesecretarialprofessionWhat his or her roles and objectives are within the company;What information he or she would like you to refer to him or her;Times of the day he or she prefers to take his or her calls.Unit1IntroductiontothesecretarialprofessionPoint 2:What shoul

17、d we know as a secretary?nThe way the company operates nThe role of other company personnelnCompany policies The end of Part 5Unit1IntroductiontothesecretarialprofessionconclusionnInteresting, challenging and undergoing many changesnNo longer low-rank employernBoss secretary staffsnMen and Woman appealing Office professionalsSex discriminationUnit1IntroductiontothesecretarialprofessionBossStaffs SecretaryexternallyinternallyUnit1Introductiontothesecretarialprofes