國際電話中的常用語 1

1、國際電話中的常用語May I speak to Mr. Brown?Who's speaking, please?I'm sorry, he is not in now." Would you like to leave a message?Mr. Brown is on another line nowHold the line a moment, please.May I have Ext. 5883?I can't hear you.Would you speak a little louder?I'm sorry. I have th

2、e wrong number.You are wanted on phone.Will you ask him to call me back later?I was cut off. Will you connect me again?We'll call you back in a few minutes. Will you hang up and wait, please?I want to place an overseas call to New York.Could you tell me the time and charges after the call?Sorry,

3、 I can't wait. Please cancel the call.This is the Singapore operator. Would you connect me with Mr. Lee in the International Department?This is the overseas operator in the United States. You have an overseas collect call from Mr. Smith in San Francisco. Will you accept the charges?拿起話筒的時候，可先用He

4、llo. Good morning. Good afternoon.等問候對方，并報上自己的公司名、部門名、姓名等，如此可予人態(tài)度親切的感覺。(1) 早安。這里是正泰貿易公司。我能效勞嗎？ Good morning. This is Chengtai Trading Company. May I help you? (2) 午安。這里是大安商業(yè)銀行。我能為您效勞嗎Good afternoon. This is Dan An Commercial Bank. What can I do for you? 3) 先鋒電子。我是吳瑪莉。Pioneer Electronics. T

5、his is Mary Wu speaking. (4) 喂。海外營業(yè)部。我是王大明。Hello. Overseas Sales Department. Taming Wang speaking.(5) 喂。這里是王公館。Hello. This is the Wang residence. (6) 午安。我是王大明。Good afternoon. Taming Wang speaking. (7) 我是楊文凱，請講。Wenkai Yang. Speaking.問對方要找誰<說明> 通常對方都會主動說出要找誰，但萬一對方說不清楚，或是你沒聽懂，

6、想再確認的時候，可以用下面的話問清楚。(1) 請問找哪位？Who do you want to talk speak to? (2) 您找哪位？Who would you like to speak with? (3) 請問受話人的尊姓大名？The name of the person you are calling, please? (4) 你要打給哪位?Who are you calling?請教對方的大名<說明> 接獲老外打來的電話，應問清楚對方的身分，以便通報相關的當事人或做進一步的處理.(1) 請問是哪位？Whos calling, plea

7、se? (2) 請問您哪位？Whos speaking, please? (3) 請教大名好嗎？May I have your name, please? (4) 請問大名好嗎？May I ask your name? (5) 請教您的大名。Your name, please. (6) 請問您是哪位？May I ask whos calling, please? (7) 請問您是誰？Who is this, please?(8) 請問是誰？Who is that calling? (9) 請告訴我您是哪位？Who shoul

8、d I say is calling? (10) 您是哪一位？Who(m) am I speaking to? (11) 要我通報您是哪位嗎？Could I tell him whos calling? (12) 請問您是何人？Whos that speaking, please? (13) 請問是哪位打來的？Whos this calling, please?不明了對方所言時<說明> 聽不懂對方的話卻硬撐下去，并非明智之舉，不如坦白請對方更簡單明確的說明清楚。 (1) 能說得明確一點嗎Could you put that in m

9、ore specific terms? (2) 我無法確定你的意思Im not sure what you mean. (3) 很抱歉。我沒聽懂你的話。Im sorry. I couldnt follow you. (4) 你講得太快了。我跟不上。Youre talking too fast. I cant keep up.(5) 請你再多解釋一下好嗎？Will you explain a little bit more? (6) 你能說得簡單一點嗎？Could you put that more simply? (7) 恐怕我沒聽懂。能請你再

10、說一遍嗎？Im afraid I didnt understand that. Could you say that again, please? (8) 對不起，我沒聽到，請你再說一遍好嗎？Excuse me, but I didnt hear that, would you mind repeating it, please? (9) 抱歉，我沒聽懂，請您拼一下好嗎？Sorry, but I didnt catch that, would you mind spelling it, please?1 各種附和、質疑、同意、否定的用語<說明> 通話當

11、中需借助各種或表附和，或表驚訝，或表欣喜，或表婉惜，或表疑問，或表否定的短語，以利談話的順利推展。0 M1 h# <1>表驚訝(1) 真的呀？Really?(2) 什么？ What?(3) 別開玩笑Youre kidding!<2>表欣喜(1) 好極了！ Great!(2) 太棒了！Fantastic!(3) 棒極了！Terrific!(4) 哇！Wow!<3>表婉惜(1) 真糟糕。 Thats too bad.(2) 真可惜！ What a shame!, (3) 聽到這樣我很難過。Im sorry to hear that.W0 H! 

12、;(4) 喔，原來如此.Oh, I see.!<5>表同意 (1) 沒錯。Right.(2) 正是。 Exactly.(3) 是的，一點也沒錯。 Ill say.(4) 你說得對極了。 You can say that again.(5) 好的。 OK<6>表不同意(1) 我可不以為然。 I dont think so.(2) 不成！No way!(3) 不！No. (4) 喔，得了吧！Oh, come on!(5) 事實上不然Not really.通話將畢時的結尾語<說明>通話接近尾聲，經常要來上幾句客套話，以作為道別的前奏曲。請靈活應

13、用下列各句，免得該收場時卻不知如何下手。(1) 謝謝你來電。 Thank you for calling. (2) 感謝你打給我。It was kind of you to call me.  (3) 很高興跟你談話。 Nice talking to you. (4) 讓我們盡快聚聚。 Lets get together soon. (5) 我該掛電話了。 Id better get off the phone. (6) 請隨時再打電話給我。 Call me again any time. (7) 有空請再打電話來。 Cal

14、l again when youve got time. ! (8) 請代我問候珍妮。 My best wishes to Jane. (9) 請一定要再來電話喔。 Please do call again. (10) 我隨時高興接到你的電話。 Im always glad to hear from you. (11) 想聊的時候請隨時來電。 Call again anytime you feel like talking. (12) 謝謝你回我電話，再見。 Thanks for returning my call, good-bye.

15、0;(13) 讓我們保持聯絡，再見。 Lets keep in touch, good-bye. (14) 那么下周二見。 See you next Tuesday, then1. Im calling from a public phone, so Ill call her again. 2. Im not at home now, so Ill call her around three oclock again. 3. May I use your phone? 4. Would you mind if I use your phone? 

16、;5. How do I get an outside line? 解析：*1. public phone 是公用電話， pay phone 也是(投幣式)公用電話；而公用電話亭則是telephone booth.*2. 在外打公用電話就表示無法讓對方回電，所以通常會再告知下次聯絡時間或方式。*3. 有時找不到公用電話， 必要時需向商家借用電話，或者在別人的公司借電話時可用以上幾句。*4. outside line 是“電話外線”，而extension 為電話（內線）分機。 1. Im sorry I have the wrong number. 2. Is th

17、is 02-2718-5398? 3. Sorry to have bothered you. 4. Im sorry. I think I must have dialed the wrong number. 5. Could I check the number? Is it 2211-3344 解析：1. 區(qū)域號碼是 area code2. 電話號碼的念法： 02-2211-3224念成：area code zero-two, two-two-one-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成

18、two-two 或 double two 3、抱歉這么晚打來的說法： 1. Im sorry to call you so late. 對不起這么晚打電話來2. I hope I didnt catch you at a bad time. 抱歉這種時候找你。（含有希望沒有打擾到你的意思） 3. I hope I didnt wake you up so early. 我希望這么早沒有吵到你。 4. Im sorry to call you so early. 對不起這么早打電話來。 5. Im sorry to bother you at t

19、his hour. 很抱歉在這時打擾你。 4、有急事時的表達方法： 1. Its urgent. Could I have her mobile phone number? 我有急事，可不可以告訴我她的手機號碼？ 2. Could you tell me where I can reach her? 能不能告訴我在哪里可以找到她？ 3. This is an emergency. I need to get in contact with him right now. 能不能告訴我在哪里可以找到他。 5、若對方不在的說法： 1. It

20、s nothing important. 沒什么重要事。 2. Its nothing urgent. Thank you ,good-bye. 沒什么要緊事，謝謝您，再見。 3. Ill call her again. 我會再打給她。 4. Ill call back later. 我稍后會再打來。 5. Please ask Miss Chen to call me back. 請陳小姐給我回電話。 6. Could you tell her to call Carol as soon as possible? 能不能請她盡快打電話給卡洛？

21、 7. Ask her to call Carol at home after seven, please. 麻煩她在七點后打電話到卡洛家。 8. Can I leave a message? 我可以留言嗎？ 9. Please have her return my call.請她回電話給我。 10. Could you ask him to to call me back? 可以請他給我回電話嗎？ 11. Please tell her Carol called. 請告訴她卡洛找她。 12. Let me call back lat

22、er again. Thank you. 我稍后再打電話來。謝謝你。 13. Please tell him to phone 2233-4455. 請他給2233-4455回電話. 6、電話答錄機: 1This is a recording. Im not at home now. Please leave a message after the beep. Thank you.這是電話答錄機。我現在不在家，請在"嗶"的一聲之后開始留言。謝謝！ 電話答錄機 是 telephone answering machine) 2T

23、his is Carol. Please give me a call when you are free. My number is 2244-6688.我是卡洛。有空請回電話給我。我的號碼是2244-6688. 對電話答錄機留話時與一般留言無異，說出以下重點即可： 1. 來電者姓名 2. 來電時間 3. 來電目的 4. 聯絡電話或方式 7、訂購商品及詢問： 未完待續(xù)打電話我是丹尼斯史密斯。 This is Dennis Smith. *打電話時常用This is.代替My name is.。This is De

24、nnis Smith speaking. 喂，是約翰嗎? Hello, John? *常用于熟人之間。 喂， 請問是丹尼斯史密斯先生嗎? Is this Mr. Dennis Smith? 請問是財務科嗎? Is this the finance department? 請問是吉姆貝克醫(yī)生的辦公室嗎? Is this Dr. Jim Baker's office? 我能借用一下您的電話嗎? Do you mind if I use your phone? *這句話直譯是“如果我用一下您的

25、電話，您介意嗎?”。如果同意，回答是No(不介意)。Do you mind if I use your phone? (我能借用一下您的電話嗎?)No, please go ahead. (可以，請用吧。) 我想找佐藤先生。 May I speak to Mr. Sato?May I speak with Mr. Sato?I'd like to speak to Mr. Sato, please.Is Mr. Sato there, please?Mr. Sato, please. *這是最簡單的說法。并不失禮，工作和日常生活中都可以用。Let me talk t

26、o Mr. Sato, please. *這樣說有點太直，除了對熟人以外一般不用。馬克在嗎? Is Mark there? *孩子們之間、朋友之間和比較熟悉的人之間比較隨便的說法，工作中最好不用。 真對不起，這么晚了還給您打電話。 I'm sorry for calling you this late. *若在早晨的話把late換成early。我希望我沒打擾您。I hope I'm not disturbing you. *disturb“打擾(休息和工作)”。I hope I'm not keeping you. 但愿沒吵醒您。

27、 I hope I didn't wake you up.I hope I didn't wake you up. (但愿沒吵醒您。)No, you didn't. (沒有，你沒吵醒我。) 我有急事要找巴爾先生。 It is urgent I talk to Mr. Barr now.I need to get in contact with Mr. Barr right away. *get in contact with.“和取得聯系”。I need to talk to Mr. Barr immediately. 有關明天開

28、會的事給您打電話。 I'm calling about tomorrow's meeting. 我給您回電話。 I'm returning your call.I'm calling you back.接電話喂! Hello. *英語中接電話的人先說“Hello”。Hello. (喂!)Oh, hello. Is Mark there? (喂，馬克在嗎?) 對，我就是。Speaking. *對方要找的剛好是自己，就以這句“我就是”回答。This is he. *女性用“This is she”。This is M

29、r. Sato speaking. (對，我是佐藤。)This is. *有點兒生硬的感覺。 是我呀。It's me. *常用于像夫妻間關系非常親密的場合。 ABC商務學院。您有什么事?ABC Business College, may I help you? *公司等工作場所接電話時的一般對答方式。個人家庭接電話時只需說“Hello”。Thank you for calling ABC Business College.Can I help you?您是哪位? Who's calling, please?Who's speaking, p

30、lease?Who is this, please?May I ask who's calling?Who should I say is calling? 您想找哪位接電話? Who in particular would you like to talk to? *in particular“特別”、“尤其”。 他一直在等您的電話。He's been expecting your call. * He's是He has的省略形式。Expect“抱有希望地等待”。 您要找哪個鈴木? Which Suzuki do yo

31、u want to talk to? 這兒有三位姓鈴木的。There are three Suzukis here. 您能過會兒再打嗎? Would you mind calling back later?Could you call back later? 請轉103。Extension 103, please. *extension“延長”，在這里表示“分機電話”。May I have extension 103?Could I have extension number 103?Please connect me with extension 10

32、3.Would you transfer this call to extension 103? 我給您接103分機。 I'll connect you to extension 103.I'm transferring your call to extension 103. 請稍等一下。 Hold on, please. *hold on“等待”。May I speak to Mr. Smith? (請找史密斯先生。)Hold on, please. (請稍等。)One moment, please.Just a moment, ple

33、ase.Hold the line, please.Just a second, please. 我讓他接電話。 I'll put him on. * put.on“讓接電話”。I'll connect you. (把電話轉接給你。) *connect“連接”。 我把電話給您接過去。 I'll transfer your call.I'll put you through. 我把電話轉給負責人。I'll get your party for you. *party 不是“聚會”而是指接電話的對象。Let

34、me transfer this call for you.I'm transferring your call to the person in charge. 我把您的電話接到營業(yè)部去。I'm transferring your call to the sales department.是貝克打來的，請接1號線。 Mr. Peck is on line one.Mr. Peck for you. He's on line one.Pick up line one. It's Mr. Peck. ABC公司米蘭先生的電話。

35、0;You have a call from Mr. Miller of ABC.There's a call from Mr. Miller of ABC.Mr. Miller of ABC is on the line. 您要找的人來接電話了。Your party is on the line. *通過電話交換臺的接線員時，接線員接通電話后常用的表達方式。Your party is on the line. (您要找的人來接電話了。)Thank you. (謝謝。)無法接電話時她正在接電話。 Her line is busy now. *busy表示“正在打電話

36、”，而不是“忙”。Sorry, her line is busy now. (對不起，她正在打電話。)Alright. I'll try again later. (好的。那我過一會兒再打。)She's on another line now.Ms. Kane is talking to someone else now. (凱恩先生正在打電話。)I'm afraid she's on the other line now. 對不起，她現在脫不開身。 I'm sorry, she's tied up at the moment

37、. *tied up “忙得不能接電話”。 對不起，她正在接待客人。 I'm sorry, she has company at this time. *company 除了“公司”以外，還表示“朋友”、“來客”。 您等會兒行嗎? Would you like to hold? *hold“拿”、“握住”，即“不掛電話等著”。Would you like to hold? (您等會兒行嗎?)No, I'll call back later. Thanks. (不用了，過會兒我再打吧。謝謝。)Would you like to stay o

38、n the line?Can you hold the line, please?Would you like to hold on?Wanna hold? (能等會兒嗎?) *只用于朋友或熟人，工作中不能使用。Wanna.是Do you want to的省略形式。表示“你想嗎?” 他現在不在座位上。 He's away from his desk now.他在公司，但現在不在座位上。 He's in but he's not at his desk right now. 對不起，他出去了。 I'm sorry,

39、 he's not in right now.Is John there, please? (請問約翰在嗎?)I'm sorry, he's not in right now. (對不起，他出去了。)He's not in.He's out now.He's not here now.(他現在不在這兒。)He's out of the office right now.他什么時候能回來? When is he coming back?When do you expect him back?What time do you thi

40、nk he'll be back? 他大概10分鐘后回來。He should be back in ten minutes. *in 指的不是“以內”，而是“之后”，所以是“10分鐘后”的意思。 他應該下個星期來上班。He should be back in the office next week. 他休假到下個星期。He's on vacation until next week. 他打電話來說病了。He called in sick today. *call in sick 是習慣用語，“打電話請病假”。 他現在出差去了。

41、He's out of town now. 他現在吃午飯去了。 He's out to lunch now. *out to lunch 慣用語，“午休”。 他現在正在開會。He's in a meeting right now. 他今天休息。He's off today. *只用off就可以表示“休息”。留言、接受留言您能過會兒再打來嗎?Could you call back later?Would you call again later?Would you mind calling back later? 

42、請10分鐘后再打。 Please call me back in ten minutes. *in表示“從現在到以后”、“以后”。如果要特別強調在“時間之內”的話，用within。表示在“某時間以后”，用after。Would you call me back in ten minutes, if you don't mind? (你能10分鐘以后再打來嗎?)Would you call me back in ten minutes if possible? (你能不能10分鐘以后再打來?) 您要給他留言嗎? May I take a message?Ma

43、y I take a message? (您要給他留言嗎?)No, thank you. (不用了，謝謝。)Is there any message?Would you like to leave a message?Shall I take a message?Could I take a message?Do you have any message?May I take a message? 過會兒我再打。 I'll try again later.I'll call back later.I'll call again in an hour.

44、 (一個小時后我再打來。) 能留個口信嗎? Can I leave a message?Can I leave Mr. Smith a message? (能給史密斯先生留個口信嗎?) 我給你打電話了，可是占線。 I called but your line was busy.I called but your line was engaged. *英式英語。 請告訴他林恩凱恩給他打過電話。Would you tell him that Lynn Kane called?Please tell him to call Lynn Kane. (請

45、讓他給林恩凱恩打電話。) 請轉告他讓他給我回個電話。Please tell him to call me.Please ask him to call me.Please have him call me back. (請讓他給我打電話。) 他怎么跟您聯系呢? How can he get a hold of you?How can he get in touch with you?How can he get in contact with you? 請告訴我您的電話號碼。 Your number, please?Your number, p

46、lease? (請告訴我您的電話號碼。)My number is 1234-1234. (我的電話號碼是1234-1234。)What's your number?May I have your number?Could I have your number?我的電話號碼是1234-1234。 My number is 1234-1234. 請6點以前打1234-1234跟我聯系。You can reach me at 1234-1234 until six o'clock. *reach“電話聯系”。我再確認一下電話號碼，1234-1234，對嗎?Let

47、me repeat the number. That's 1234-1234.The number is 1234-1234. Right? (你的號碼是1234-1234，對嗎?) 好的，我轉告他您來電話了。 OK. I'll tell him that you called.I'll give him your message. (我將轉告您的口信。) 您的名字怎么拼? How do you spell your name?Could you spell your name, please?Would you please s

48、pell your name?Could you spell that? (您能拼一下您的名字嗎?) 您開會的時候史密斯先生給您來電話了。Mr. Smith called you during the meeting.我讓他給您回電話好了。 I'll have him call you back.I'll tell him to call you back.I'll ask him to call you back. 是不是讓他給您回電話呀? Shall I have him call you back?Shall I have

49、him call you when he gets back? (他回來后，讓他給您回電話嗎?)Would you like him to call you back?Want him to call you back? *是Do you want him to call you back? 的口語縮略形式，比較隨便的說法。掛斷電話謝謝您打來電話。Thanks for calling. *在接到對方電話時，最后用該句結束電話以示禮貌。So, I'll see you tomorrow. (那，明天見。)Thanks for calling. (謝謝您打來電話。)Thank you fo

50、r your call.Well, I have to get going. (那，我得掛電話了。)Thank you for your call. (謝謝您來電話。) 請隨時來電話。 Please call again anytime. 我得掛電話了。 I'd better get off the phone. *get off the phone 是“掛上電話”的固定說法。 我得掛電話了。 I have to go now.I have to get going. 我該掛電話了。I guess I'd b

51、etter get going. *guess“想”，get going“掛上電話。”能跟您通上話，我非常高興，再見。Nice talking to you. Bye. 請掛電話吧。 Please hang up the phone. *“掛斷電話”用hang up,而不能用cut。Please put down the receiver.Would you please get off the phone? (您能掛上電話嗎?) 電話斷了。 I was cut off.I was disconnected. 我還沒說完呢，她就把電話掛上了。&

52、#160;She hung up on me. *hung 是hang的過去式。She hung up before I finished. 電話不通。 The phone went dead. 謝謝你給我回電話。 Thank you for returning my call.Thank you for calling me back.打錯電話您好像打錯電話了。I'm afraid you have the wrong number. *wrong“錯的”、“不對的”，wrong number“錯的電話號碼”。I'm afraid you have the wrong number. (您可能打錯電話了。)Oh, sorry for troubling you. (哦，對不起，打擾您了。)I'm sorry, you've got t