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1、nonconformity reportorganisation: 33357/cpm-shanghai jiexin auto parts co., ltd./上海杰信汽車部件有限公司 - audit: 02/2013minor major n s1-01/03nonconformity notedrequirement reference standard clause number or procedure reference iso/ts 16949:20095.4.1.1 quality objectives supplemental質(zhì)量目標(biāo)補(bǔ)充top management shal
2、l define quality objectives and measurements that shall be included in the business plan and used to deploy the quality policy.最高管理者必須規(guī)定質(zhì)量目標(biāo)和測量方法,質(zhì)量目標(biāo)和測量方法必須包括在業(yè)務(wù)計(jì)劃中,并用于展開質(zhì)量方針。note quality objectives should address customer expectations and be achievable within a defined time period.注:質(zhì)量目標(biāo)應(yīng)該強(qiáng)調(diào)顧客期望并在
3、規(guī)定時(shí)間內(nèi)可以達(dá)到。evidence(s): the organization has established business plan, but lack of related to qualified rate, delivery defective rate and others quality targets and measurement method in the business plan.組織建立了年度經(jīng)營計(jì)劃,但經(jīng)營計(jì)劃中缺少合格率,交付不良率等質(zhì)量方面的目標(biāo)和計(jì)算方法。description of nonconformity / system nc: the organi
4、zations performance assessment process is failure組織的績效考核過程失效risk (client/product/process/system), level of risk which can justify the classification of the nc:low risk: not impact the final product, but not conducive to the performance managementsites concerned: no. 368, chunyi road, huangdu industr
5、ial zone, jiading district, shanghai prc.auditor: vincent wang naisongdate: 23 feb 2013corrective action(s) proposed by the organisationcontainment measures (in case of major non-conformity): 臨時(shí)措施timely supplementary annual business plans of quality objectives and quality policy and objective calcul
6、ation method; process performance is effectively controlled.及時(shí)增補(bǔ)年度經(jīng)營計(jì)劃里的質(zhì)量目標(biāo)與質(zhì)量方針和目標(biāo)計(jì)算方法;是過程績效有效得到控制。handling of nonconformity / action to correct the problem: 不合格處理/解決措施supplementary annual business plans of quality objectives and quality policy and objective calculation method; process performance
7、 is effectively controlled.增補(bǔ)年度經(jīng)營計(jì)劃里的質(zhì)量目標(biāo)與質(zhì)量方針和目標(biāo)計(jì)算方法;是過程績效有效得到控制。root cause analysis (causes of occurrence and non-detection): 根本原因relevant management personnel of a business plan fails to attention.相關(guān)管理人員對(duì)經(jīng)營計(jì)劃未及時(shí)的重視。management personnel of a business plan is not familiar with the relevant details.
8、管理人員對(duì)經(jīng)營計(jì)劃相關(guān)細(xì)節(jié)不夠熟悉。systematic corrective action proposal:針對(duì)根本原因的長期措施 timely make system training and management support structure, the relevant management personnel do system training及時(shí)做好系統(tǒng)的培訓(xùn)與管理結(jié)構(gòu)支持,對(duì)相關(guān)管理人員做到系統(tǒng)的培訓(xùn)means to verify the effectiveness:驗(yàn)證有效性improved in time.及時(shí)得到了改善。accountable action owne
9、r (if several actions, indicate the name of the person responsible for each action): 責(zé)任人jinxia zhu、guangqiang xu target completion預(yù)計(jì)完成日期: 2013-03-10review of the corrective action(s)relevant : yes no awaiting future verification on site off site - in case of major nonconformity, containment measures
10、 are put in place to prevent any customer risk? yes no n/a- the nonconformity has been corrected? yes no n/a- a detailed root cause analysis (including systemic cause) is conducted using a rigorous method (5 why, 8d) and is attached? yes no n/a- a corrective (and preventive if needed) actions plan i
11、s defined? yes no n/a- the proposed deadlines are realistic? yes no n/a- the organization has provided the means to verify the effectiveness? yes no n/aadditional comments and evidence provided : lead auditor: date: review of the effectiveness of the corrective action(s) takendescription of correcti
12、ve action: result: nonconformity cleared nonconformity extended in nc report n lead auditor: date: review of the nonconformity by the certification body (if it takes place):surname: date: nonconformity reportorganisation: 33357/cpm-shanghai jiexin auto parts co., ltd./上海杰信汽車部件有限公司 - audit: 02/2013mi
13、nor major n s1-02/03nonconformity notedrequirement reference standard clause number or procedure reference iso/ts 16949:20097.5.1.5 management of production tooling生產(chǎn)工裝的管理the organization shall provide resources for tool and gauge design, fabrication and verification activities.組織必須為工裝和量具設(shè)計(jì)、制造和驗(yàn)證活動(dòng)提
14、供資源。the organization shall establish and implement a system for production tooling management including:組織必須建立和實(shí)施生產(chǎn)工裝管理系統(tǒng),包括:- maintenance and repair facilities and personnel;維護(hù)及修理的設(shè)施與人員;- storage and recovery;貯存與修復(fù);- setup;作業(yè)準(zhǔn)備;- toolchange programmers for perishable tools;易損工裝的更換計(jì)劃;- tool design m
15、odification documentation, including engineering change level;工裝設(shè)計(jì)更改歸檔,包括工程更改等級(jí);- tool modification and revision to documentation;工裝更改和更改等級(jí)歸檔;- tool identification, defining the status, such as production, repair or disposal.工裝標(biāo)識(shí)、定義狀態(tài),如生產(chǎn),修理或最終處理。the organization shall implement a system to monitor
16、these activities if any work is outsourced.如果任何工作被外包,組織必須實(shí)施監(jiān)控這些活動(dòng)的系統(tǒng)。note this requirement also applies to the availability of tools for vehicle service parts. 注:本要求同樣適用于獲得車輛服務(wù)件的工裝。evidence(s): the organization has not established tool-change programmers for stamping die etc perishable tools.組織對(duì)沖模等易
17、損工裝模具未按照要求建立更換計(jì)劃。description of nonconformity / system nc: the process of toolchange for perishable tools is failure易損中裝的更換過程失效risk (client/product/process/system), level of risk which can justify the classification of the nc:low risk: may to cause the device not be repaired by timely and affect the
18、 stability of product quality.sites concerned: no. 368, chunyi road, huangdu industrial zone, jiading district, shanghai prc.auditor: vincent wang naisongdate: 23 feb 2013corrective action(s) proposed by the organisationcontainment measures (in case of major non-conformity): all tooling according to
19、 bom list timely maintenance and repair所有工裝按bom表及時(shí)保養(yǎng)與修復(fù)handling of nonconformity / action to correct the problem: perishable tooling and timely according to the requirement to establish replacement program.易損工裝模具及時(shí)按照要求建立更換計(jì)劃。root cause analysis (causes of occurrence and non-detection): tooling and f
20、ails to plan for effective management工裝模具未及時(shí)按計(jì)劃進(jìn)行有效的管理tooling management realize.工裝管理人員意識(shí)不到。systematic corrective action proposal: means to verify the effectiveness:periodic maintenance mold tooling plan, make this role to determine posts personal;定期保養(yǎng)模具工裝計(jì)劃,使此崗位做到定崗定人;accountable action owner (if s
21、everal actions, indicate the name of the person responsible for each action): chao luo、shuaijun suntarget completion: 2013-03-15review of the corrective action(s)relevant : yes no awaiting future verification on site off site - in case of major nonconformity, containment measures are put in place to
22、 prevent any customer risk? yes no n/a- the nonconformity has been corrected? yes no n/a- a detailed root cause analysis (including systemic cause) is conducted using a rigorous method (5 why, 8d) and is attached? yes no n/a- a corrective (and preventive if needed) actions plan is defined? yes no n/
23、a- the proposed deadlines are realistic? yes no n/a- the organization has provided the means to verify the effectiveness? yes no n/aadditional comments and evidence provided : lead auditor: date: review of the effectiveness of the corrective action(s) takendescription of corrective action: result: n
24、onconformity cleared nonconformity extended in nc report n lead auditor: date: review of the nonconformity by the certification body (if it takes place):surname: date: nonconformity reportorganisation: 33357/cpm-shanghai jiexin auto parts co., ltd./上海杰信汽車部件有限公司 - audit: 02/2013minor major n s1-03/03
25、nonconformity notedrequirement reference standard clause number or procedure reference iso/ts 16949:20097.5.1.2 work instructions作業(yè)指導(dǎo)書the organization shall prepare documented work instructions for all employees having responsibilities for the operation of processes that impact product quality. thes
26、e instructions shall be accessible for use at the work station.組織必須為所有負(fù)責(zé)影響產(chǎn)品質(zhì)量的過程操作的員工編制文件化的作業(yè)指導(dǎo)書。這些指導(dǎo)書必須在使用的工位易于得到。these instructions shall be derived from sources such as the quality plan, the control plan and the product realization process.這些指導(dǎo)書必須來源于適當(dāng)?shù)馁Y源,如質(zhì)量計(jì)劃、控制計(jì)劃和產(chǎn)品實(shí)現(xiàn)過程。evidence(s): check 5n0
27、809411/412 left/right wheel cover 5# process, on-site check drawing requirement elliptical hole 20.5+0.1*25.5+0.1mm, but work instructions show requires 20+0.2*25+0.4mm.查5n0809411/412左右輪罩5#生產(chǎn)工序,現(xiàn)場圖紙要求20.5+0.1*25.5+0.1mm,但作業(yè)指導(dǎo)書要求20+0.2*25.5+0.1mm。description of nonconformity / system nc: work instruc
28、tions established and approve process is failure 作業(yè)指導(dǎo)的建立和批準(zhǔn)過程失效risk (client/product/process/system), level of risk which can justify the classification of the nc:low risk: impact the stability of the production process.sites concerned: no. 368, chunyi road, huangdu industrial zone, jiading district,
29、 shanghai prc.auditor: vincent wang naisongdate: 23 feb 2013corrective action(s) proposed by the organisationcontainment measures (in case of major non-conformity): handling of nonconformity / action to correct the problem: timely change work instructions and drawings required及時(shí)更改作業(yè)指導(dǎo)書與圖紙要求一致root ca
30、use analysis (causes of occurrence and non-detection): so the hole location aided hole location, dont do parts matching requirements, so engineers doing homework instructions in a slip of the pen, causing tolerance standard error因此孔位輔助孔位,不做零件匹配要求,故工程師在做作業(yè)指導(dǎo)書時(shí)筆誤,造成公差標(biāo)準(zhǔn)出錯(cuò)systematic corrective action p
31、roposal: 1, the quality engineer to do c/p, sop system training, requirements and the importance of tolerance1、 對(duì)質(zhì)量工程師做c/p、sop系統(tǒng)培訓(xùn),要求與公差的重要性2、 follow-up on all products inspection and check work, documents must be issued by audit and correct can2、后續(xù)所有產(chǎn)品好檢查與校檢工作,文件必須審核無誤方可下發(fā)means to verify the effectiveness:accountable action owner (if several actions, indicate the
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